Aerosoles

This location is definitely CLOSED. Just attempted to go here. Just wanted to let you all know that this location is no longer available. Not sure why I’m the first one to catch it. The store front says has retail real estate signs all over it and is completely empty inside.

Lots of shoes to pick from. Avidly helpful saleswomen. Didn’t find what I was looking for, but I liked the styles and the prices, for sure.

Stopped in here on a NYC shopping frenzy, looking for a specific style of boots.
The Aerosoles staff at this location are very friendly and helpful. Our little shoe group was greeted warmly and pointed in the direction of the boots. Unfortunately, we didn’t find what we were looking for here. But looking around, their shoes would be perfect for work (my field requires comfortable flats). «Practical» and «sensible» come to mind, but not in that Grandma shoe kind of way. These are stylish! I’ll definitely be back when I need to update my work shoe game.

They have nice shoes, but that’s about it. I tried to return a pair of boots I bought that didn’t fit quite right and the manager refused to take them back, even though I had the receipt and there was no wear on them. He was incredibly rude and even talked to other people while I was talking to him.
I would absolutely not recommend this place unless you don’t mind not being able to return or exchange your purchase.

After spending two unsuccessful and exhausting hours digging through piles of shoes at Macy’s and elbowing touristy soccer moms left and right, I thought I’d try a different route.
A completely different experience at Aerosoles. I was one of 3 customers in the shop, relaxing music played softly in the background, and a bubbly salesperson approached me right away.
I had been looking for waterproof black boots all morning and found the perfect pair here within 10 minutes! Unreal!
I wanted to wear my shoes out of the shop, so the saleslady gave me a bag for my old shoes and I was on my way. It was one of the best shopping experiences I’ve ever had!

The name would imply that I’m walking on air. I would like to propose in this case Solaerosoles as an official name change because not only am I walking on air, I’m walking on sunshine too!
I went in this store on a whim. I’ve been on a search for comfy black flats to replace my own. These things are on their last pinky toe! Soles coming out, heel worn down, holes in the back. Don’t even think about wearing them in the rain. But the search for a replacement has been arduous. Delia’s failed. Aldo failed. David Z, Shoe Mania, Shoegasm … FAILURES! I’d given up. Until yesterday when I wandered back to the sale section OF Aerosoles on Madison.
There they were. The popular ballet flat. Rubber soled. Mary Jane style. Beautiful! And for 29 bucks it was the best deal I was ever going to get for a pair of shoes made to last (no offense Bitten … you were cute enough for 10 dollars and comfortable to boot.)
As always I prepare myself for bad news as I nonchalantly ask for a size 11. No 11 was in the store. *sigh* Okay. I turned to walk away. Then Sharay (sp?) called out to me.
«Would you like me to check if they have it at another location?»
«Yes, that would be great.»
Couple minutes later.
«They only have it in silver and gold like us.»
«Oh ok.»
I turn to leave.
«We could put it on special order for you if you want. You’ll recieve it and if you don’t like it for any reason you can return it to the nearest location. All I need you to do is fill out this form.»
I fill out the form, in awe of the service.
Sharay was very helpful and a joy. She knows how to connect with customers on a personal level. I would also like to commend her patience and diligence with me and my above average request.
Here’s the kicker. We put the order in yesterday afternoon. I received brand new, comfortable, black flats … TODAY via FedEx … with no shipping charge! :SWOON:
You’ve got a repeat customer in me.