Unnecessarily rude, nasty, offensive, ripoff. I’d lost my e-cigarette and had to buy another. this shop didn’t have much of a selection, but i was desperate. i asked if there was a vape shop nearby, but the owner said there was none(the Glass Room, I found out later, is ½ block away). I was nervous about buying the $ 55 e-cig kit they had, because he told me they didn’t know anything about the companies(struck me odd — why wouldn’t you do your due diligence for your customers?) but he told me if there was a problem, to bring it back. Well, there was a problem. Within 12 hours, the damn thing broke. I called the shop, and he told me to bring it in — which I did so, immediately. The problem? when I arrived, it was someone else. And this person, didn’t give a damn — at all. And, he was the owner. When I informed him what happened, he simply said, «NO refunds or exchanges». «What??? I spent $ 60! Last NIGHT! Only 16 hours ago!». Without looking up from his newspaper, he pointed to a partially obscured, crudely written«No refunds, No exchanges» sign in black magic marker fastened to the counter by a thumb tack. If the stool in which he was sitting was any more right, he would’ve had to have moved for me to be able to see the 8×10 sign. «Are you kidding me?» I said. «Have a nice day», he said. «I assume that’s a joke?» Seriously? Would you buy anything from this place???