Capital One

I must admit that generally speaking I am almost always pretty forgiving with a slip up at any place of business. My tolerance changes when the actions are egregious. That being said, I would not step foot in this branch until hell freezes over. The wait time to see a personal banker is at least an hour. The branch manager has the personality of a rude girl drunk with power. A kiss the ring type demeanor.
I had the misfortune of being serviced by the manager. Given the experience, I wish I had waited for a banker. I left having left a message for the District Manager and strongly considering severing my banking relationship. My only reason for staying is the big picture. So, even though I am staying with them, I choose to stay away from this location and suggest you do the same!

It’s a bank… while I’m sure it’s more complicated than it looks, I can only judge on a consumer experience: the quality of tellers make me believe they must know people in bank places, otherwise, Cap1 has no valid screening process. Sometimes you get ignored, or they’re too snarky, maybe it’s your fault they’ve typed your account number incorrectly so many times… as long as you’re not in a hurry. I suppose this Capital One offers variety? It’s smaller but I much prefer the Cap1 down the road.