Was here yesterday and had the Chocoholics Resolution and it was yummy. Decided to get more today, but it didn’t taste the same when I got it home, so I went back and asked for them to redo it. The server Irena went absolutely crazy on me… refused to exchange it and told me I was crazy. It’s ice cream, are you kidding me? If you don’t like your job, find one you do enjoy. I won’t be back.
Andrea F.
Place rating: 3 New Orleans, LA
For a national chain, you do know what to expect. 31 flavors is the motto. The store is neat and clean. This location seems much better laid out than other locations nearby, plenty of indoor seating, and interesting artwork on the wall. Two scoops in a cup for under $ 5. I think that the prices are reasonable. If I wanted to go all out for something special, I would probably go somewhere else. This time of year, I know they will have the peppermint that I love, and that I can balance out with vanilla. I found the staff to be competent. The parking lot can be difficult as the space can be limited during peak hours. The neighborhood is a nice one, so it is a good time to walk while eating on ice cream and people watch. This location does not have any outside tables, but you can find a spot nearby if need be.
Jennifer J.
Place rating: 3 New Orleans, LA
This is a good place to go for a sundae, but if you’re really looking for a fun ice cream experience I recommend visiting Creole Creamery or the like. It almost seems a waste to go to a chain restaurant in New Orleans.
Lacey C.
Place rating: 4 Metairie, LA
Baskin and Robbins often gets forgotten with so many new yogurt and dessert places pooping up everywhere. It’s nice to go back there every once in a while though for some of those traditional ice cream flavors– I like the mint chocolate chip, cookies and cream and pistachio. What I really like about this location is the friendly service. The people are always smiling and prompt to help. I appreciate that, especially from teenagers who are working at an ice cream store on weekend nights!
James D.
Place rating: 3 New Orleans, LA
It’s rare to come in here with the yogurt revolution and more exciting ice cream and gelato options in the city, but this is where I wound up. It certainly isn’t the best ice cream in the city, but it is good, and of course they have a lot of flavors. I got a scoop of chocolate Oreo malt, which I liked at first, but the more I ate, the more I thought it tasted strangely salty.
Mary M.
Place rating: 5 Columbus, OH
I’m giving this Baskin Robbins 5 stars! The staff is very helpful and friendly. And I have been a few times over the past year and yes it’s a chain and doesn’t have exotic flavors like chipotle dark chocolate or lavendar honeysuckle vanilla but what it does have is 31 flavors of simple delicious ice cream. Each month they have a flavor of the month and I’ve tried 3. All were so good I went back a couple times. Plus the price is right.
Lauren L.
Place rating: 3 Uptown, New Orleans, LA
I’d go somewhere local if any of those places had soft serve in a waffle cone, but that doesn’t seem to be the case. Because I love soft serve, I seem to have to have it about every other week. Because my boyfriend didn’t want to patronize Rally’s(soft serve in waffle cone available there!), we went to baskin Robbins. He also needed to pick up a few things from Walgreen’s, so it was an adequate excuse for us to go there. My soft serve was great! I got it with nuts and caramel. I don’t normally get toppings, but it seemed like I should get more than just soft serve in a waffle bowl at an ice cream store. The waffle bowl was thicker than I like, and kinda tasted stale. Perhaps it was the last one from a couple days ago or something? It was a good price, though — about $ 3. On the other hand, my boyfriend two scoops were $ 8 alone! What?! This isn’t sucré or creole creamery. Craziness. His waffle cone also cost way more because it was dipped in chocolate with nuts. He seriously went all out. I tried his pistachio ice cream; definitely not the best pistachio ice cream I’ve tried. Next time I’ll just go to Plum St Snowball. Closer and cheaper. I always loved their ice cream cakes, so I excitedly checked them out while I was there. They had a new cake I hadn’t seen(picture shown), it had more than one flavor. I might want to check that one out. Also, they had ice cream pies!!!(Also pictured) I would be too scared i would eat the whole thing. I did make sure to look at the prices on the creations in the freezer. I swear they used to be cheaper, but honestly they are probably worth the price. It’s just hard to imagine paying that much for ice cream Cake when you can buy huge ones at Costco and SAMs.
Christopher W.
Place rating: 3 New Orleans, LA
I was in the area, it was hot and ice cream seemed like a good idea. Baskin-Robbins has 31 flavors of very boring ice cream but when your in the mood it does quench your ice cream thirst.
Michael E.
Place rating: 5 New Orleans, LA
Been loving this place since I can remember. This location is within walking distance from my place so I am basically screwed. Will always be my favorite mint chocolate chip and I can still remember the first time I got bubblegum(which is hard to find now). I thought I had reached the pinnacle in ice cream flavors(I was in second grade)…and I had bubblegum to eat afterwards… basically two desserts in one! The different gum pieces made the ice cream all different colors… I just loved it! Not a big fan of chains… but I’ll let this one slide cuz I’m cool like that, and I loves me some 31 flavors. Always have, always will. I dono what’s wrong with fools giving this place 1, 2, 3 stars… its ice cream man… chill!
Jen L.
Place rating: 3 New Orleans, LA
While I normally choose a local shop, I was in the neighborhood & hadn’t been to a Baskin Robbins in a while. The sales clerk was a little done… but we were there near closing and I was insisting on tasting the weird colored ice cream(like acid green and bright purple). Those flavors mostly tasted like really artificial candy. So I went with Mississippi Mud. It’s a little less expensive then CC but the product is definitely inferior. Still not a bad choice if you’re in the neighborhood.
Sheri C.
Place rating: 4 New Orleans, LA
The place gets 3 stars for having free wifi. This is all important in our world of being techie geeks(admit it — you ARE one, even if you don’t think so. own a smart phone? you are one). another star because the ice cream and the service was good when we went. The con to this place is I feel(because I am not an ice cream shop connoisseur) the prices could go down a bit. The other con is that they need a bathroom. But, surprisingly I did not get sick after having their ice cream(lactose intolerant), so that also makes the 4th star.
Stephen M.
Place rating: 1 New Orleans, LA
I don’t appreciate it when you give your group of friends ten people behind me their order and then specifically tell the other employees that you won’t be serving me because I don’t have a number. There were three people ahead of me when I got there who didn’t have numbers, and your friends behind me sure as hell didn’t take a tick either. Your attitude is crap and you don’t deserve the job you currently hold, you jerk. I don’t support this company. There are places in this city that serve better products and their employees aren’t rude and contemptuous.
Ruth V.
Place rating: 4 New Orleans, LA
Surprisingly busy ice cream parlor at the Riverbend. PROS: — Every kind of calorie you can imagine — Great deals and a really friendly staff — ICECREAMCAKE — Chocolate dipped waffle cones and the waffles that aren’t stale — People watching CONS: — Super busy — Lots of shame eaters who get their«stuff» while darting their eyes quickly from one side to the next and then leave quickly like they just did a drug deal — Corporate, ugh.