Update Heating & Air Conditioning in New Lenox, IL

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Telephone:	+1 815-463-0333
Website:	updateheating.com
Address:	897 Country Creek Dr, New Lenox, IL, 60451
Categories:	Heating & Air Conditioning/HVAC

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Local time (New Lenox)	09:24 Sunday, 25 May 2025

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Description

Specialties

For over 20 years, Update Heating & Air Conditioning has served the Southwest Chicago Suburbs. We do everything from installation to repair of your HVAC, furnace and hot water heater and we work on most major brands. Our customer service philosophy is simple: show the customer options and alternatives to give them the most information to make the best decision for their home and budget.

In addition to installation, repair and replacement of HVAC units we provide:

* Tankless water heater installation

* Air Purifiers

* Radiant floor heating installation and service

* Air purifiers

* Duct cleaning

Yearly maintenance and cleaning is a big part of keeping your units running properly, keeping your home comfortable and saving you energy costs. When was the last time you had your units tuned or your air ducts cleaned?

Call Update Heating & Air Conditioning today for your service appointment.

History

Established in 1997.

Welcome home to Update Heating and Air Conditioning, your source for prompt, courteous, reliable heating and air conditioning service for your home or office.

Serving Chicagoland with heating and air conditioning maintenance, installation, repairs, and everything in between, our goal is to address your HVAC needs in a timely, efficient, and cost-effective fashion.

Our technicians are not only factory-trained and authorized, they are also trained to your standards of superior service. We take the extra step to ensure that you are satisfied with the job we do. We offer up-front pricing and free estimates before we begin any heating and air conditioning service call. Same day service is available.

Our full range of heating and air conditioning services includes:

Installing and repairing air conditioning systems

Installing and repairing furnace systems

heating and air conditioning system maintenance

Boiler installation, repair and maintenance services

Air duct cleaning

Air quality

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4 reviews of Update Heating & Air Conditioning

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Kevin K.

Place rating: 1
New Lenox, IL

My AC broke these guys came out and recommended I replace the unit. I picked out the unit I wanted and they installed it and broke it while installing it. Not to mention they didn’t even install the unit I selected. When I called them out on it they said they didn’t have the unit I wanted. The price however magically remained the same. Then over the course of two weeks they were out every other day trying to repair the unit without replacing it. The unit was Brand new. They finally got my junk yard unit working but not before damaging my water heater and flooding my basement. Instead of using these guys I recommend throwing a stack of hundreds at any car driving down the street and go sit by your AC or furnace and wait for it to magically be replaced.

Eric X.

Place rating: 1
Naperville, IL

Scheduling issues… Horrendous pricing.
1.)Was told between 1−4PM and that I will receive a call 45 minutes ahead of time. My tenant received nothing. This was non emergency
2.)I called in to inquire and they said they will ask the tech to call me when he is on his way.
3.)Again nothing
4.)Later that night I finally get a call when the tech is already there saying that capacitor is broken and that it needs to be swapped.
5.)He said service charge was 95 $. Okay little high compared to other companies but I was okay with it. The next thing the said was the total was $ 373. so basic math tells me that the capacitor was 373 – 95 = $ 278. I am a property manager so this is for a client but I have an engineering degree and I have used a multi meter to fix furnaces and air conditioners before and I told the gentlemen there that that pricing was utterly ridiculous. I have used various companies before that range from 120 $ to 200 $. 350+ was ridiculous. Capacitor takes about five minutes to check and that includes taking the screws off the ac panel. The 35,5,370v can be found locally for 11 $ and online for less than 10 $
I run a business and I understand 200−500% markups but %2500 markup with a slightly higher than average service charge is too over the top. The gentlemen on the phone says all the companies charge that much and that’s just not true. I’m sure your service is great but the scheduling miscommunication and pricing leaves a lot to be desired.

Jim B.

Place rating: 4
New Lenox, IL

Nice guys that took care of the problem for a reasonable price. Had a little snafu with scheduling, but it was an honest mistake. We will use them again.

Angus W.

Place rating: 5
Wheaton, IL

After my initial review about the AC installation. I’ve had Update Heating and Air Conditioning install Furnaces in two of my other units, their prices were reasonable and the work, excellent. I have also referred them to my clients and gotten positive feedback. Jason has been great at keeping me informed and outlines options for me in a way that I feel very comfortable.

Update Heating & Air Conditioning

New Lenox, United States