After getting some other quotes, I stopped in at the Jasco showroom and was quite impressed. Not only were their products top notch, but they treated me like I was a long time customer(not like other places that just give you a brochure and push you back out the door.). I dealt with Frank and he was very helpful and knowledgeable. I didn’t know someone could be so passionate about windows. Everything was installed in a timely and organized manner(to go along with very reasonable pricing). I had one minor issue with a window lock and it was fixed within a few days(good luck getting Home Depot to come back). Highly recommend.
Stephanie D.
Place rating: 5 Rockville Centre, NY
Family company and I must say, after meeting with numerous Window companies getting quotes, they were the most reasonable, and reliable. Every time they said they would show up, they did, prices were what they said they were, and they cared for their work. We replaced every window in our house(some of which had 25 year old windows installed), and they were clean, efficient and did it in the time they said they would. The service we experienced at Jasco is the type of service I would expect from any company when spending this amount of money, yet oddly enough it’s not common to get this kind of service these days. Frank was awesome, and I highly recommend them to anyone needing windows in the NY area.
Alice L.
Place rating: 3 Forest Hills, NY
Jasco is a family run business and it shows. Joe, along with everyone else is friendly, kind and patient. He will explain every aspect of the product to you as well as answer any questions you may have. For whatever reason, the lock on my door failed so the key would not turn(through no fault of Jasco). They simply asked for the lock back and gave me a new one! My contractor tore the paint off some of my brand new door and Jasco offered to order me some touch-up paint free of charge. The moment you walk through that door, you know you will be taken of — like family. … Update, downing to 3 Stars — the lock they gave me the 2nd time(a used one too!) was broken. I went to get it fixed at a lock shop and they laughed saying it was a $ 10 lock and would cost $ 39 to fix it.