Pick ‘n Save

I shop all around town but I usually go to Pick N– Save the most. I find savings with the Advantage Card or what some of you call the new «Fresh Perks» card they use at Pick-​n-​Save, Copps, Roundy’s, Metro-​market and Select Rainbow Foods.
I used to get into coupons in a big way. Joe and Robyn and I used to have contests on who could save the most. I live right up the street from this Pick –n– Save and have been going there more lately. I like the salad bar.
At work I get the Journal Sentinel and saw the flyer and the coupon insert. There was a bunch of good deals so I thought I would go shopping on my way from work.
As I was about ¾ done shopping, and found the items for about ten coupons I realized that I did not read the fine print. (The coupons were for Sentry not Pick-​n-​save!) Just kidding. I had the right store, it was just that the coupon were not valid until the next day. Boy, my heart sunk like the SS Edmund Fitzgerald that stormy November evening in 1975. What was I to do? Throw a fit? Complain to customer service that it’s cra to print coupons that are not valid? Just try to use them, and act stupid when the checker says «no dice?» I really had no idea.
So I asked the google machine in my pocket. It said to politely explain my situation to the girl at the customer service desk or a shift manager. Well I followed Suri’s advice, and with my most hopeless face I told the nicest looking girl I could find working, about the pickle I got myself into. She made a call (or pretended to) and told me to go to check out with some rad girl named Teagan.
I finished shopping, and waited until there was an opportunity to check out with Teagan and the awesome girl in customer service named Nicole. Both of them were real gems and did not give me a bunch of grief for not reading the coupons. Teagan and Nicole worked as a team that day and checked me out without much of a rigmarole. They also saved my family 57 dollars (US).
I learned a lot of lessons yesterday. 1. Trust technology. 2. Coupons really can help, just make sure you read the fine print;-) 3. Nicole and Teagan at the Moorland and Nat’l Pick-​n– Save are really exceptional ambassadors for the brand.
4. Instead of flipping out, sometimes it helps to just keep calm and carry on.
I almost had a horrible experience that day, but I didn’t, but I almost did. But I didn’t.
Thank you Pick-​N-​Save!

Compared to some of the other area grocery stores, this is the location I frequent the most. Great location, usually have decent sales, and they tend to have what I’m looking for.
Definitely prefer this location to the one by Sunnyslope (a.k.a. ye olde Jewel Osco). Not as hip as Sendik’s across National, but here you pay for product, not a name brand.
The produce department would have to be my favorite. The best part is when «Singin’ in the Rain» comes on with the misters!

This had been my «go to» grocery store for quite a while, but not anymore. Seems that they’ve developed a policy of deceiving the customers on pricing and have a very cavalier attitude when challenged.
I’ve been checking my receipts against the prices that were clearly marked on the shelves for several months now and have discovered an alarming rate of incorrect charges. I do understand that errors are going to happen and nobody’s perfect. I also understand that a store of this size has thousands of items in it’s computer system at any given time and there’s bound to be an error here or there. What I don’t understand is how a store can have a really large percentage (sometimes as much as 10%) of the items that I buy on a regular basis ring up with the wrong price. I also don’t understand how nearly EVERY time there’s a discrepency the customer gets charged more than the price that’s clearly marked on the shelf. This can’t be just an error, can it? If it was human error, wouldn’t some of the receipts show lower prices too?
I’ve spoken to the manager on duty on 4 seperate occasions over the last month and a half about this issue, and each time was talked down to. While I don’t claim to be a rocket scientist, I’m not an idiot either. I’m perfectly capable of reading prices on the shelves and comparing them to my receipts, thank you very much. I’m also capable of making a decision on where I choose to spend my money and I no longer choose to go to this store for this reason.
There’s way to many other places to get groceries to put up with this. My recommondation would be to avoid this store. If you choose to go there, then at least check your receipts before you leave, unless you don’t mind being ripped off.

Aside from needing a remodel, this store isn’t bad. The fruit and vegetables have less mold than the Pick on Sunnyslope and National. The salad bar is usually pretty well stocked and the meat and bakery are what you’d expect them to be. The store itself is fairly well kept, but is starting to show its age. Most of the cashiers and front end staff are fairly rude or aloof.