Walmart Supercenter

— Unacceptable customer service in every department.
— Associates have very minimal knowledge in each of the said departments.
— If you need help/​assistance you my aswell leave.
— Pricing is good and thats what gets the single star.
— Your fellow shoppers are often questionable themselves.
— The parking lot could have probably been better designed by a meth head.
— I would not let my wife shop here at night!
— I avoid this walmart as much as the avian bird flu!

The parking lot is incredibly stupid. The employes are useless. I called them just wanting to know if they sold a product. The first person transfers me, I wait 5 minutes, next person transfers me, another five minutes. I was transferred 6 times. When I finally made it to the correct department I waited TEN minutes for the lady to go and LOOK to see if it was there. After ten minutes of nothing, I hung up. I’d rather not have the item I was looking for then deal with these people.
Customer Service isn’t just bad, it’s a foreign concept here.
It is hard to believe that an establishment could be so awful.
Go to Target, this place needs to burn.

I was in this Walmart today (June 3, 2015) at approximately 3:25pm. I was returning some baby items that were gifts from my wife’s shower. The items were duplicate gifts, and diapers that were not our brand. There was no line at the customer service area, and I was called to the desk be the customer service rep immediately. I told her that I’d like to return these gifts from my wife’s baby shower. She asked me if I had a receipt, and I explained that I did not.
She immediately changed Walmart customer service policy and said that I could not get a gift card refund or any refund. I asked if Walmart’s return policy had changed in the last few months and she said that the return policy was the same as when she started one year ago… the cashier next to her back her up on her statement. I was starting to get upset because I knew for a a fact that she was lying to me. So I asked for a manager. When the manager arrived, he asked to see my ID and he immediately had my refund processed and added to a gift card… the cashier was very
rude and treated me as if I stole the merchandise. I will do my shopping elsewhere from now on.

Love the clearance items I buy them just to have them … And
…and I stay 5min from the store

First off, I don’t know who designed the parking lot but they had to have been on drugs. I mean, a Walmart is a Walmart. I’ve never been to a Walmart that I would consider to be a «nice» Walmart so my bar is really low. In typical «Walmart» fashion if you come too late in the evening you will most likely encounter an indescribable freakshow that will haunt your dreams for years to come. The one time I shopped here really late at night I was actually surprised that I made it out sane, safe and alive. The minute you pull into the maze of a parking lot it’s like you’re instantly transported to an alternate dimension where dirty is clean, where teeth are few and far between, where the largest person you’ve ever seen is trying on bikinis with the curtain open! And where the employees seem to be the most unhappy people earth. But hey, at least they’re rolling back prices! Thanks China!

I love Walmart I shop here a lot but my like and I went to here here battery changed and the guy behind the desk was a mechanic of course but we waited and waited for him to come turns out he was on his phone. But other than that he was nice he knew what he was doing. I bought some art stuff I was wanting and we waited for the van to be done.

First– I like Wal-​Mart so this isn’t to bash Wal-​Mart in general. This review is strictly for this Wal-​Mart. Wal-​Mart used to be my go to for just about everything grocery and «stuff» related. I have been to many Wal-Mart’s across the country (probably 50+ different stores) so I have a good idea of what to expect, and what is standard. This one is by far the WORSE of all Wal-​Mart that I have been to. It has the worse batch of employees a company could have. Most have raging btch of attitudes or just do not speak at all. Even if you say «hello», or «have a nice day» they just ignore you. The attitudes are not any better at the optical part of the store, tire place, or the deli. This store’s employees are just crap employees overall. The only positive experience I have had is with the white older man who does the door greeting mid day. He is the only one who seems like a normal person. They can boast «roll back prices» but when you have to deal with these people anytime you want to shop it just isn’t worth it. There is not another convenient WM close to me so I now do my grocery shopping at another grocery store just to avoid going to this place.

I shop here all the time. Uuuugh. I have that corporate monopoly guilt when I do. But it is cleaner most days than the hell hole on Harding. Parking is a nightmare, I just suck it up and park far out and walk. I will say… weekends are like walking into a 3^rd world/​central American town square market. Forget shopping the first week of the month there (ebt card carriers wipe it out) BTW… no one has manners. There’s a few cool cashiers, they don’t get credit for being polite for most of their shifts. I’ve seen customers and managers treat employees like trash. The strange of the strange come to this place… good people watching. Prices are Walmart prices. Meat sucks ass go to piggly wiggly down the street for good meat.

This has to be one of the worst Walmarts I have ever been to. There is no organization of product. The store is unattractive with regard to cleanliness. There are always kids running around unattended, screaming and shrieking and playing with shopping carts. The employees are always more concerned with their personal conversations than helping customers, and the managers are not much better.
On one occasion, there were not enough registers open and after standing in line for over ten minutes, another customer standing behind me asked two managers walking by if they could open some more registers only to be told, «No, but you can go over to the Jewelry counter and they will check you out there. Now, the jewelry counter had no way of processing the produce items she had in her arm. They did not apologize for the wait or even say have a nice day as they proceeded away from us as if we had said nothing to them at all.
It is almost impossible to find working displays in this store. I went in shopping for an android tablet and while there were 6 on display, NONE of them worked and I was told they could not show me one that DID work. This went on for roughly three months before I gave up.
If you use their check cashing service and the service declines to cash the check, you get no explanation, only an 888 number to call where you are placed on hold for as much as 30 minutes only to be told that the decision was based on criteria obtained from the computer.
Gift cards? LORD, never take an eGift card in there and expect to get out quickly. The undertrained cashiers have no idea what to do with these and the managers/​front end supervisors act as if you interrupted the second coming of Christ when they are asked for assistance.
HONESTLY, were it not for the fact that the store is less than 2 miles from my home and the prices, I would never set foor in this Walmart again!!!

Okay, those of you who know me, know I absolutely deplore the Walmart near Edmonson Pike! This Walmart however is not that bad… No…Really!
So I purchased a watch at Sams Club and they do not remove links there. So I went to the Walmart near Edmonson Pike, it was awful… you can read my review of this Walmart if you would like. Anyway, so I go to this one for kicks and giggles. I walk up to to the jewelry counter and the lady was VERY helpful and nice. She did remove the link and didn’t charge ma a thing… and… Even apologized for the other experience I had at the other store. Wow… I was blown away.
Unfortunately I did not get to shop in the store at that time, I will be back and update this review as to the store itself… I hope this Walmart will be better than the one up the street.

This is the bottom of the trash can of all Walmarts!
Place is so all over the place I get confused. The selection is awful and good luck trying to find 2 of anything. People just throw anything anywhere and the employees never address this issue.
Now, don’t get me started on the cashiers… wow!!! First off they look like they lost their best friend. No personality and act like you are bothering them. I won’t return here!
I need a shower and a drink after leaving this location! Uggg!!!
Oh, and my check in’s where to return the crap I bought that fell apart the moment you opened it!

Worst wal-​mart I have ever been to. Unfortuanately I live just up the road and go shopping here once a week. I hate my life afterwards and always have a complaint. Don’t expect to price match easily here, the first time I tried it the lady made me show her where I got my coupons. when I reminded her that it was corporate policy that I didn’t have to she told me «it’s common courtesy to show us» Luckily I had an app on my phone and had to look up all the coupons. The next time I tried to price match the lady didn’t know how and I had to guide her though the process, and again I was asked to show my ads.
Also there are dish people who sit in the main walk way and heckle you to buy their product. The girl yesterday yelled at me down the hall that I would save 500 a year in a «tone» if I swiched over, I turned around and told her that was rude and she cut me off and told me to have a nice day.
I hate this place.

In an effort to sum up my review in the first sentence for those with short attention spans, this Walmart (slightly melodramatically) will ruin your life. Ok, maybe just your entire day.
I specifically do not shop at Walmart for personal reasons but came here with a friend one day. I would be lying if I said the customer service is terrible because it simply DOES NOT EXIST at this particular store. My friend was trying to find a specific item that he found online and the website said it was available in-​store only. So off we go…
I did not have high expectations, but I at least expected someone… anyone…to be able to offer assistance. NOPE.
After about 35 minutes of wandering the store (we even split up to search in separate directions to find an associate) I went back to the front service desk and the woman simply paged a «CA» to the department where our item was supposed to be. So what? We’re supposed to go stand in a random spot in that department and hope that the associate finds us? I knew this wasn’t going to end well. Sure enough, no one came. One guy in a Walmart uniform walked past us, but was pretending to be talking on his cell phone so that customers would not approach him. A few minutes later we saw another employee and we asked him «excuse me sir, do your work here?» he never made eye contact, threw his hand up as if he was shooing us away, and said rather aggressively «yeah but I’m on break!»
Moving on…
We finally found a third employee who attempted to help us but seemed annoyed by the task. At first he tried to pawn us off to a different department but we knew that the item was not located there, so we weren’t falling for it. So, he walked us over to the electronics section and started doing who knows what on the computer while we stood there waiting. 20 minutes later he just walks away and never comes back. Uh… where did he go? Never saw him again.
This is exactly why I am willing to spend more money to shop at Target. In my humble opinion, save yourself the frustration and avoid this Walmart.

Very large cavernous. Wide aisles. But parking is a nightmare. Good thing they have free valet.

This is the worst Walmart I have ever visited. The worst. Forever. To accomplish such a feat is truly an honor. The horrible news is that this place is the closest store to me so I find myself going here out of sheer convenience /​stupidity. This location is so bad in fact that my New Years resolution was to stop shopping at Walmart. I made it 6 months. Breaking that resolution is something that will haunt me for the rest of my life.
The parking lot. It has a flippin creek running through it. A creek? Whatever Walmart employee decided this location would be a good idea must be brother in law to one of the members of the direct family because he surely did not earn his job through competence.
The employees here actually aren’t that bad. Just don’t expect to be able to find anyone to help you and the checkout lines are always painfully long. The real gem here are the customers. I once had a whole family walk in front of me in line and each of their 12 children dropped a load of items into an unmanned empty buggy that I suppose was saving their place. Just a typical visit here y’all.
One final piece of advice — don’t count on the website’s store inventory being correct. I’ve been burned more times than I care to mention by items that the website said were «In stock are your local Walmart!» only to find they don’t even carry the item in the store.

I hate this place. I’ve been to all the Walmart Supercenters in the area, and this place is just painful. The parking is a nightmare and a mess. The layout is unintuitive and not open at all. At most of the Walmarts, you can see all the way across the front, but it’s not possible at this one.
I had a really nice girl when I got some chicken wings, and I wanted to compliment her to a manager, but there was no manager to be found in the area, so I asked, and she’s behind the counter, and although she’s clearly not on the phone, and she knew I wanted to speak to her, she made no point to communicate or approach me at all.
It is terrible. If you can get to the one at the corner of Harding Pike, all the better for you.

School supplies!!! It’s a Wal-​Mart, but don’t expect to get much help from the staff here… It can be great or horrible. There doesn’t seem to be much consistency where customer service is concerned.

The parking at the Wal-​mart is like an Escher print. There’s a creek running through the parking lot — well, a creek in a gully that the parking lot was built over and around. The net results is, there are rarely any spots wtihin 100 yards of the door. They do have «valet parking» but I just can’t deal with the juxtapostion of valet and wal-​mart!