Jón Alan Salon

I love love love this place!!! I have been going here for years for cuts, colors, and spa services. I’ve seen probably every stylist that they have there and loved all of them. They keep my color formula on file so I can get the same thing or try something new or look back and do a color I did previously!!!

What a pleasure to walk in to a clean, bright, modern, professional salon! Was my first time here and will definitely be back. Everyone was nice and knew what needed to be done… from the front counter to the stylist to the cashier. A nice touch is the beverage bar. Brittany my stylist, talked with me about my hair needs and expectations. She then began our session with a wonderful scalp & neck massage. She gave an updated precise cut and style… good job. Even got to try a new lipstick shade before leaving. What fun!

LOVE this salon! I followed Katie here from the Jon Alan at Nipper’s Corner even though Nipper’s Corner is about 30 minutes closer for me. She is a very talented stylist and one of the nicest people you will ever meet. Everyone here is so professional and so good at what they do!

Best salon I’ve ever been to, hands down. It is a full pampering experience from the moment you walk in the door. I’m incredibly picky about my hair, and I have always left the salon satisfied with my results. I’ve had three different stylists there do my hair, and they have all done exactly what I wanted. In my opinion, the best is Katie, but you can’t go wrong with anyone. If you want quality services and a relaxing experience, this is your salon.

I’ve just made my first appt and must commend Sara, the young lady that took the phone call and made my appointment. She was professional, polite and had wonderful customer service. Great phone etiquette goes a long way!

I had an amazing experience here! The entire staff is friendly, welcoming, and extremely professional. I immediately felt at ease and confident in the ability and advice of my stylist Katie. Being an Aveda salon the products are top notch. The cut included a shampoo/​conditioner rinse, shoulder, neck, and scalp massage, and the use of essential oil blends, and a style. I left feeling like I’d had a full spa treatment without the spa price! I would recommend a trip here.

The one star (which that is not even deserved) is all based on customer service that was so poor I never got my hair done. I called Tuesday to inquire about a hair color and highlight price range. I called and the lady answering the phone asked if I would like to hold or want a call back. I said hold and waited over 10 minutes. I called back and she asked again. I said call back and gave her my number. She said she would call back in a couple of minutes. 90 minutes later, after no call, I called again. She did not apologize for no return call. I asked for a hair color and highlight price range with a particular hair stylist there. She told me she could not give that to me over the phone and said I would need to come in for a consultation. I told her I don’t have time for that and understand she cannot give me exact but I would like a ballpark figure, even if It was a wide range. She was rude and told me she cannot. I asked if I could talk to the hair stylist and she rudely said she was not there. I asked if she could take a message for the hair stylist to call me back, and she reluctantly said yes. She (once again) very rudely ended the call. I’m pretty sure the message was never delivered because I didn’t get a call back. I called and canceled 2 days later and found a much better hair salon with awesome customer service. Jon Alan missed out on a good customer, with ultra fast growing gray hair, who obsesses to get to the hair salon every 3 weeks, will pay whatever it takes, and tips very well… especially for GOOD customer service.

GREAT service, I felt like I was somebody special there. No one tried to sell me items but everyone was happy to answer my questions and help me with my hair and makeup needs. I have found my new salon!

Maybe I’ve never been to a real salon before, but I was so impressed by the service! There was a full consultation not just a what do you want kind of deal. She felt my hair and talked to me in detail about my cut and type of hair I have. Min lauded was a short, but sweet, neck and scalp massage with your choice of essential oils– I was impressed!
After my very through shampoo we talked more about what she noticed about my hair. No hair shaming-​just genuine info and tips and tricks. She listened to what I wanted and threw out the things I thought were achievable, but not reality. It was like she read my mind.
Only negative thing I could spit out is that it can feel a little sales pitchy– with the tour of the salon and location of products– but that’s ok because it’s a large part of revenues so I get it.
I rarely leave feeling happy with my haircut. I almost always think of something I wish had been done different. So this was so nice to leave feeling good about my hair and the money spent.

This is my personal battle: Shame Vs. Acceptance
I was diagnosed with a metabolic disorder named Syndrome X. A component of this disorder is Crown Balding and Facial Hair Growth. As a Female, this is not something you pray for. Growing up I never had a role model for ‘primping and fixing’ since my mother was the age of my peers’ grandparents and my sisters were in college or grad school by the time I was 7 years old. I have battle Shame regarding my appearance most all of my life. When I started having hair growth to the point a beard could grow I shaved and shaved and shaved. I have felt less of a woman then came the balding. I have searched for a Sanctuary of sorts where I can go and ‘be encouraged, pampered and accepted’ — I found this at JonAlan Salon in Bellevue and Cool Springs TN.
I have found the most amazing Aesthetics professional, Holly. She has such a passion for her work, it is as if each person is a Master piece for her. This week, I did not shave for 5 days in a row (I am off work) and finally yesterday she said I was ready for a wax. I won’t say if didn’t hurt however I will say that I don’t have to shave. She explained to me that hair grows in cycles and her goal is to get the majority of it on the same cycle. She explained what may happen as a result as this was a shock to my body — she explained many things that no other aesthetics professional has ever done. I walked away with understanding of my body and skin as I have never known. I am encouraged and feel less ashamed. I am able to accept that I am not the only female that has this problem as she assured me.
Regarding hair cuts and styles: As a younger person, again I had no one to teach me how to curl or style my hair. I just went with whatever occurred. Each time I have gone to JonAlan Salon, I have walked out feeling as if I am pretty or more attractive. There is the problem of my not knowing how to attend to my hair styles — however recently, I have been asking the girls there to show me how to duplicate what they do to my hair. I am still learning but am doing better. I am nearing 50 years of age, It is about time I accept myself!
Thank you JonAlan Salon for making it your Mission to enhance a person’s life with your talents and gifts!
Deborah F.

I have had horror stories of salons butchering my hair, and I’m always in a panic when I have to try somewhere new. However, I cannot say enough positive praise for Jon Alan Salon in Bellevue. I ended up booking my first appointment with Allison last fall for a cut/​hi-​lite and loved her! She has great style herself — always an important benchmark to note with anyone in control of your look — and was easy to work with. She eased my worries, and got my hi-​lite/​low-​lite combination perfectly balanced. She also did a beautiful job with my cut, and I couldn’t ask for more! I have booked several appointments with her since and have loved the experience every time. She always gives you her best. I also have had my eyebrows waxed her several times, both of the girls who have done it have been great as well. Beautiful storefront layout and great customer service! I have a hectic schedule and the girls at the front desk are always so accommodating to help make appointments work for me.

Men’s Haircut… book Jessie Garton!
Just returned from my appointment with Jessie, and had to rave about her! I have been «seeing» Jessie for about a year now. (In full disclosure, my ex-​wife was a stylist, and my ex-​girlfriend owns a high-​end boutique salon locally. I KNOW this business, and quality service.)
I needed a haircut fast before a business trip, and Jon Alan Bellevue was right down the street, so I was a walk-​in. Honestly, I didn’t have high expectations for who I’d get in that scenario. They took me in, seated me, offered beverages (including wine and champagne I think!) I was paired up with Jessie, who happened to be available. Over the next 45 minutes, I was initiated into the Aveda Salon ‘experience’, beginning with the neck shoulder massage, then pre-​cut wash with hot face towel.
What I continue to be overwhelmed by is Jessie’s complete attention to the most minute details. Most cut, blow off loose hair, quickly style, and send you out the door with a smile. Not Jessie. Cut, trim, thin out in the heavy growth areas to balance the more ‘sparse’ areas (right guys?), blow off, re-​check, refining trim, shave the neck, trim the eyebrows, blow off, re-​check, several more touch-​ups. Back to the wash bowl for wash, condition, and scalp massage (what!!!) Final dry, style, and re-​check.
Jessie makes sure I’m happy, and walks me out. At this point, I’m sure I’m not getting out of here for less than a C-​note. I get to the very friendly coordinators who ask about my experience. «It will be $ 29.00 today Eric» she says. WHAT!!! I looked around for cameras, thinking I’d been pranked!
One year later, every appointment is the same complete service, attention to detail, and warm friendly care from everyone, but especially Jessie. The prices should be double, so just book it, and tip generously as I do!

I went in today, and again, had an excellent experience. I dozed off mid-​way through my facial with Amy, and when I woke up, my skin was glowing, refreshed, and I felt invigorated. I’m looking forward to my next one.

I moved to Nashville from Sumner Co. over a year ago. I’ve had ONE haircut since then and NO COLOR IN OVER 2 YEARS. I am very picky about who I go to because I have such fine thin hair.
A couple of weeks ago I was at AT&T and saw Jon Alan Studio in the same mall.
I walked in and made an appointment. Totally not like me but if you had seen my hair… so bad I was tempted to shave my head.
Today was the day.
Alisha Burns was my stylist. She’s amazing! She gave me a great color and cut. The best cut I’ve had in years. My hair looks much thicker, the color is great, and I did go for some of the Aveda products. (I had been using cheap drugstore items that were drying my hair out and causing more damage.)
I was pleasantly surprised at how reasonable the prices were — not just for the products, but for my cut and color.
I made another appointment for 6 weeks from now.
I finally found my stylist!

I couldn’t ask for a better place in Nashville to get my hair cut. Since moving here I had searched for a place with great service, fantastic stylists, and a welcoming vibe without breaking my bank. Seriously, its just hair, why must it be so expensive to cut?
But I digress.
I was recommended to this place by a roommate, who had me sold the moment she said «they start you out with a shoulder and scalp massage.» Wait what? Are you kidding? And they touch up your makeup when you’re done? And there’s tea, coffee, water, all offered to you while oyu wait for your appointment (a wait which never takes very long)? Let’s just say that I still drive my butt back to Bellevue whenever I need a haircut. I’m done searching. I’ve found my salon.
Even when my girl left, they had another amazing one to take her place, and she has literally given me two perfect ahircuts in a row, one that included the addition of bangs (a big step for me, who really just doesn’t like to mess with my hair). She was helpful, friendly, funny, all the things a stylist should be.
And the cost is BEYOND reasonable. Seriously, for a haircut it runs me $ 35-​$ 40. I was paying double that with crappy results until I found this place. I highly recommend giving it a shot. It’s worth the drive for how well I am treated every time I go in there.

I have been going to Jessica at Jon Alan in Bellevue for 7 years and have never had an issue until the last time I went in. Jessica was nice enough to come in on one of her nights off to do my hair color and cut. While my color was processing, a girl sat down and told me she was going to give me a hand massage before she tinted my brows. I didn’t want an awkward hand massage from somebody I didn’t know but I suffered through it. Then she tinted my brows and I didn’t see them until after she was done. She tinted them RED instead of dark brown!!! I wasn’t happy. Then this same girl styled my hair because Jessica had to leave. Judging by my poofy flipped under hair style she thought I was an old lady. Then when it came time to pay, my color price had been raised from $ 60 to $ 95!!! No warning, nothing.
I wasn’t going to even post a bad review until I called this morning and Jessica had quit. I LOVE Jessica and I hope I find where she works now (the girl at Jon Alan wouldn’t tell me) but I’ll be staying far away from Jon Alan from now on. Changes aren’t always for the best. I wish they would have left things the way they were.

Oh, where have all the fun stylist gone? There has been a massive exodus from Jon Alan Bellevue with the opening of Sola salon in Belle Meade taking out virtually all their top rated/​most experienced talent. Sherry and Dyer were first out the door, which left some great options, but with Dorothea and maybe more gone now, I don’t even recognize anyone on the roster. My daughter’s last hair cut was okay (ish) but the mood of this place is downright stressed out. Located in their new ultra modern digs by Red wine store on Highway 70, the place is beautiful, and I really hope they can bring back/​up some talent, but it’s not the same as it was and its pretty stressed. If I wanted to be stressed, I’d go to my in-​laws.

I love Aveda salons. They always seem unintimidatingly hip, clean, fun, and ooooh the wonderous scents!
I had a gift certificate for Jon Alan that I won in a silent auction for a facial, haircut, and botanical hair treatment. Since the Bellevue salon is literally down the street from me (and come to find out, in a new, then-​2-​week old location), I made my appointment. I was never in the former location (across the street from the new location), but the staff mentioned the new place is larger. I unfortunately only snapped one picture and it was of the facial room, but the layout is very unique but functional.
A large lobby area stocked full of the amazing Aveda products welcomes patrons upon entering… as do the perky front desk girls! The waiting area with minimal seating and a self-​serve drink station (hot, cold, and wine) circles around the hair area, which is laid out in a circle with pull-​down hair dryers above each station. To the far back is the hair washing area. On either side of the hair area are the rooms for facials, waxing, etc.
Mandy, always pleasant on the phone & in person greeted me upon entering and introduced me to Jess, who was to do my facial. I was a facial virgin and she was very careful in explaining what would be happening to me during this 45/​60min adventure, which included masks, hot towels, hand, shoulder, and scalp massages. Now, she’s no masseuse, so I’m not grading her hard in this area, but the hand and shoulder massages were average (more of a rub down than a massaaaaage w/​pressure point focus) and the scalp massage actually kind of hurt — too much pressure on the top of mi cabeza — ay yi yi! I was a little disappointed that I couldn’t completely relax due to the Rihanna playlist from the salon clearly being heard over the Sounds of The Woodlands music in the facial room. Overall, it was a good experience, the bed was really comfy, and Jess did a fine job.
Next, I met with my hair stylist, whose name I’m totally blanking on right now, but will find out & update this review. I knew she was a «new talent» but I asked how long she’d been with Jon Alan and she said 1.5 years, which made me more comfortable. I showed her a print out that I always bring with me to haircuts to show the layers I crave and desire and we talked about what I wanted and which botanical treatment she was going to give me (strength or moisture). She seemed a little unsure of some answers and decisions, which made me a little nervous, but I let her do her thing. At the end of the cut, she said she didn’t rinse my hair out enough and the botanical treatment was still in, needing to be rinsed out at home. I guess not a big deal, but it would be nice to not have to do that when I get home and my hair is supposed to be dry and done and not still feeling greasy. Before we finished, I also asked her to do more face framing, since I think she skipped that part, and she happily did. I’m not totally satisfied with the end result, but it’s just hair, right?
Also, I have to put this in here, just because it really did make a difference in my experience. I feel if you’re in a profession where you are working VERY closely with other people, you need to make sure some things are tippy top… like hygiene. Not naming names, but it has to do with breath. I know that sort of thing can come and go and you may not even realize it went sour (literally), but in this type of setting, you’ve got to be on point!
Overall, though the services were average, the people and environment were very pleasurable. For this, as well as the great location to my abode, I will likely return.

There are several Jon Alan’s in Nashville but I go to the one in Nipper’s corner as it is close to my house. It is a pleasant experience… never have to wait, always offered a beverage (water, soda, wine?!).hairstylist (s) are always very friendly. I use plural because I have never been super picky about my hair color and go to whoever fits my schedule but maybe I should be because some ARE better than others. There are reasons why some people are level 1 and others are 4. (haha). But, you get what you pay for the higher the number the higher the cost. Everything is Aveda which is weird for me because I’m used to Redken. Every appointment begins with a somewhat awkward massage and ends with them pushing you to buy their products. I’ve always been complacent but not loved my hair so. I’ll give it a 3.5.

I got a very cute haircut at Jon Alan however the atmosphere could use a lot of work. I was never asked if I wanted aromatherapy and a massage but I got them. I HATE aromatherapy and masssages. The aromas from the other people were filling the air also and WOW you can’t breathe in there. I also didn’t like the sales pitch at the beginnning and then again at the end of my appointment. I understand but I really wanted to leave. So if the haircut could be done in the fresh air with no one rubbing on me without permission I would go back again.

I hate to have to change a review and remove a star… but… Gotta do it.
When I first started attending JAS I loved my stylist! Then, as women tend to do, she had a baby. Obviously, not a problem, she referred me to another stylist and she was great, too. My issue is both have since left.
I’ve only heard through the grapevine as to why, but I think it says a lot about a business when it can’t retain stylists that are really fantastic.
As much as I love the variety of products, and the fact that it’s close to my house, I probably won’t be back.