AutoZone

Place is a joke they have kids working here no one knows anything, just a bunch of kids working there so they can deck our their cars. Pepboys is more professional and more helpful

My car battery was dying. They tested it for free and had the new battery I needed in stock. They are not allowed to install it themselves (corporate rules and liability I imagine). But Dana came out to my car with me and walked me through it step by step. He even provided the right size wrench. Now I will get to work on time and learned a new life skill.

I came here today needing wiper blades and the code for my check engine light. I left in less than twenty minutes with both. The employee went out to my car, hooked up their machine to my car, and had the code in about a minute. It was also a free check; can’t beat that! I also needed wiper blades, and he was able to find me an affordable pair of all-​weather wiper blades, and even installed them for me on my car.
He also offered to check under my hood after to check my coolant (which was part of the code; I either need to get a sensor fixed, or my coolant levels were low), and he noticed my power steering fluid cap was missing. If it hadn’t been for that extra moment of customer service offering to check for me, I never would have discovered that, until I finally brought my car into the shop. No clue how long it’s been off (and wedged between the engine and a bunch of other things), but that could have affected my steering at some point! Definitely would come here again. Can’t beat affordable prices, extra customer service, and free check engine readings.

Autozone was once my favorite parts store but recent experiences at this location has changed that for me. Long story short, I called and said I didn’t have my reciept to return an item and they said they could look it up. I looked up the transaction on my phone through my rewards card and they wouldn’t exchange my item and even denied carrying the item. I will no longer go out of my way to go to Autozone in Nashua.