E & J Shoe Repair

Quality of work is good but very unprofessional. Do not patronize this business if it’s important to you that the store actually be open during the posted hours of business or you expect to be treated as a valued customer. I live 30 minutes away. I called the store at 2 PM on the day my shoes were to be ready for pickup. I was told they were and that the store closed at 5 PM. I left work early to make it there by 5 and actually called again at 4:40 to say I was on my way. The very rude woman who works in the front of the store told me to come some other time. When I tried to tell her I lived a half hour away and was almost there, she hung up on me and took the phone off the hook so that I could not call back. I arrived before 5 PM and the store was closed. The people in the store next door told me this was an ongoing issue for customers. They did not even open on the next business day. I tried to call the owner and got a mailbox full message. I tried to call the store again and got a message to enter a code. I was told the owner is no longer actively involved in the business and is just trying to keep it going. Also there is a sign posted in the store asking that checks be made out to an individual, not to the business, which is a corporation. I would not do business with them again.

We’re lucky to have a shoe maker here in Naples. My brand new pair of mules were lopsided after I left one of the heel tips in a cobblestone somewhere along the road of my recent travels. But for seven bucks, I could walk evenly again on two new heel tips that were better than the manufacturer’s. I knew it was a good place when I passed a smiling, FL cowboy coming out of the shop with his shined Tony Lama’s clutched to his vest.

Great place to fix your shoes, belts, or handbags!
Family owned & operated, wonderful service, great price point, and fast turn around time!
($$ CASH ONLY $$)