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As a recent new customer of this firm, I find them to very responsive to the customers concerns. Despite my initial disappointing encounter with this firm, I have found subsequent service agreement visits counters to be enlightening and the end result to be positive.. Supervisor Randi Grimmer and Mr Dan Jackson are examples of the quality of the service technicians. The routing of phone calls could be improved, since they are the voice of the company but I guess the technicians are the true COMPANY Spokespersons.
John G.
Place rating: 2 Lake Orion, MI
I spent over 12,000 in 2011 with conditioned air for entire new air system including duct work Since then I have had to do thousands of dollars of work including motors burned out leaks in the air handler air handler installed wrong. I have had multiple leaks in the freon. I have used conditioned air since early 1990’s, I think they have gotten to big and I assume they pay commission on what they sell. They convinced me I needed a new system in 2011 not sure why it worked better then what they installed. Well one month later the saga continues add another 600.00 for a hole in the coil. The old system that they replaced never had this many repairs or costs. John g
Chuck L.
Place rating: 5 Naples, FL
Having dealt with this firm for so many years and never of had a bad experience I’m sad to see that some have not had good luck I ask that you call them back and give them another chance think you be very happy that you did
Michael G.
Place rating: 5 Phoenix, AZ
Jason F in the sales department is a great guy. He has a tremendous amount of knowledge and really shows that he loves his company and is passionate about helping people out!
Jerry K.
Place rating: 1 Fort Myers, FL
They have been in business a long time but something must have changed. The bid they gave me was 5 times higher than the actual cost to have the job done. TV ads cost plenty of money.
Richard N.
Place rating: 5 Naples, FL
Jim Ahlbrandt serviced our a/c unit today. This was just a normal maintenance. Jim was wonderful and I can’t say enough good stuff about him. He picked up on some things that others have missed and I really appreciative of that. I couldn’t be happier with his work.
Jacque H.
Place rating: 1 Naples, FL
I signed a maintenance contract… thinking never again. They have left me waiting and waiting… broken more than they fix and are $$$$. Ill be looking for a company that is smaller and more reliablw.
Alysia K.
Place rating: 1 Wayland, MI
Never had a problem with my air until I signed up for a service contract with them. Now all kinds of problems right after they service my air conditioner. They are creating problems on purpose to screw me out of more money.
Rick E.
Place rating: 4 Naples, FL
Description Of Work: Replaced two complete A/C units inside and outside units, Redesigned and installed new duct system with returns and resized supply to provide even cooling throughout the house. Member Comments: Some problems with the installation occurred as well as some failures after installation. These were followed up on very quickly by Tony in their service department. He was very professional and always followed through on everything he said he was going to do. Overall a very good experience and I have recommended them, to others.