A 2nd Chance

I got a positive impression of the quantity of inventory. This place has three locations very close together which is confusing because you can’t predict which will be open at any given time. Eli and Moses are the owners. Eli told me that they don’t sell knick knacks just use them for props. The stock is high quality, varied styles and I think all is consignment. They price aggressively but I got the impression that would be negotiable after a piece has sat on the floor for awhile. They had a good selection of rugs and outdoor furniture.

Went shopping for a few pieces of furniture. Stopped in at A 2^nd Chance in Naples. We found a nice dresser for one of our bedrooms that was on sale for around $ 400, which was still out of our price range. After asking the sales associate if the store negotiated she said yes. We made an offer of $ 250 and she said «no way, the boss won’t go that low». When she countered us at $ 380 we simply decided it was too much and decided to look elsewhere. As we were leaving the same lady said, «if I get the boss to do $ 300 would you agree?». We asked if they would split it and go $ 275 and then this is when things TURNED UGLY. The sales lady called «THE BOSS» and ended up putting him on the phone directly with me. He seemed pleasant at first, then asked if we were good customers or fly by customers. Told him we recently bought a new home and would potentially be great customers. He continued with questions like, how much did you pay for your new home and how could you offer something like 70% lower than our price? THEN, he said and I quote «DO ME A FAVOR AND GET THE F_​_​K OUT OF MY STORE.» I was shocked and embarrassed for the nice sales associate that was trying to help us. I handed her the phone back and he was still YELLING VULGARITIES. We were really wanting to do business here because they say they donate some proceeds to the animal shelter and we are animal and dog lovers. Our advice … STAY AWAY and go to Something Olde Something New or Bargain Basket. Both of these places have similar furniture and items and the customer service is superior to A 2^nd Chance. Still am shocked by this entire event and will make sure as many people in the Naples area know how this owner operates.