We had Jason as our photographer and he was amazing. He was so high energy and just kept all of us in the mood for all the staged shots. He knew exactly how to deal with all the different personalities of our families and truly took care of us. We maid specific requests and he went above and beyond. The studio itself was a great experience as well. It was easy booking and nice to get a little biography about each photographer before we picked one. But I cannot say enough about Jason. He has already got two weddings booked with others in our families and I am sure he will continue to get business from our family. It was a truly happy day and he made sure to catch every important moment.
Bill F.
Place rating: 5 San Francisco, CA
We chose them for our daughters wedding recently and the images are amazing. Every person we worked with from the studio people to the photographer were very skilled and professional.
Mandy M.
Place rating: 2 Plainfield, IL
Don’t get me wrong, I have some beautiful wedding pictures, but there are some areas in which I am disappointed. We chose to have two photographers. We love photos(did not have a videographer because we love photos so much) and thought it would be better. I don’t know what would have happened if we didn’t. We chose Pavel and Heather. I wish we would have had Heather be our main photographer, most of the photos that I LOVE are curtsey of her. She is fantastic. Candid, artistic, journalists, cool, different, she took some great shots. However, Pavel was our main photographer and there were quite a few shots that he either did not take, or did not take enough of or only took after prompting(which on your wedding day, you don’t want to have to think about one more thing like the list of ‘must-take’ photos). He did not take any photos of myself(the bride) with my ushers, with me and just the men, with the groom and just the girls, or of myself with just my parents and sibling. He only took ONE of me and my parents, two different poses of myself alone, and the only photo he took of my only brother and I was because my mom stopped us to take one on her little digital camera. Like I said, some of the pictures of the groom and myself are beautiful and I couldn’t ask for better photographers, there were just some areas in which I would have been more specific. Although we previously confirmed a ‘must-take’ photo list, make sure you have on there multiple poses, various locations; otherwise they take that«bride with parents» very literally and only take one. Service was great, the front office responds to e-mails quickly, they don’t require you to order an album which some studios do, and they did capture some great moments.
Lora N.
Place rating: 1 Chicago, IL
I had a similar experience to Jessica B. when I got married 5 years ago. Things went well leading up to our wedding day, but that was a disaster. We had ordered 2 photographers because we had over 300 attendees for our big day. They only sent one and needless to say he missed a lot of important shots. He didn’t get a single one of the dads making their toasts. Then when we went to pick up our photos, they had accidentally deleted about half of the posed photographs — all the portraits of me(the bride!), my bridesmaids and my family. One mistake I can overlook, but not these two. I’ll never be able to recreate that day again and those images which they either didn’t take or deleted. When we finally went back to order our final album and negotiate the last payment, they were very rude. At first, they tried to blame the missing photographer on us and were demanding the final payment in full. It wasn’t until I brought up my lawyer that they backed down. Never once did they apologize. The prices may look good, but stay far away from Studio One!
Jessica V.
Place rating: 2 St. Charles, IL
I’ve contemplated on writing this review for almost a year now, but being there isn’t a single review on here, i’m just going to put it out there. I’m not one to leave negative reviews, but when you’re dealing with memories. aka photographs… i just can’t let this one go. A year ago my husband and i got married and we chose Studio One. We thought their prices were affordable and within our budget. We set up our engagement session right away and I loved every single photograph from the session(about 100+ images). So of course we booked a photographer and went through their video referral for our wedding. Fast forward to wedding day. The photographer was prompt and on time as was the videographer. The only complaints i would have to say i had on the ‘day of’ was the videographer was extremely unprofessional. Kept interrupting the photographer to get his shots. Our entire bridal party ended up feeling quite uncomfortable because the photographer would tell us to do one thing and the videographer would tell us to do something else when she walked away.(hence most of the images we got were of us looking confused rather than a great snapshot to cherish). The videographer missed the introductions, and the photographer didn’t move the entire time during the wedding. It’s the SAME exact shot during the ceremony. We were in a HUGE hall and she had plenty of room to move around. Also we specifically told the videographer to NOT interview tables for the video, and during dinner we had to stop what we were doing to tell him to stop interviewing, let them eat. Walk away only to see him still doing it. At the end of the evening also we were enjoying our wedding and the special day and he told us he’s going to stay for another hour. I remembered that extra hour was extra money, so i politely told him that wasn’t necessary. He proceeded to tell me he was going to stay anyway, so my lovely time was interrupted to get my husband involved to firmly tell him he was done for the night. A month after our wedding we get a phone call stating that all of our images were erased and never backed up after the wedding. Talk about feeling like we’d been punched in the stomach. We immediately drove to their location in naperville to speak with the owner/manager and he just looked at us blankly like«oops». I couldn’t even get mad, i was just that upset. I knew yelling or screaming wasn’t going to make our photos just magically appear. What upset me the most i think was that it took them a MONTH to notify us. He said they knew after our wedding they were just hoping they would show up. Ummm ok? Anyway, they were able to retrieve some of our images, but here we are a year later, and no wedding album made. Please take this review into consideration before you book them. I give them two stars simply because i still truly do love our engagement photos and the fact that the owner/manager tried resolving the issue. Still sad to this day being that i’m a huge photo person and never leave home without a camera.