Sakura of Tokyo

I wish I could rate it 0 stars. By FAR the most horrid restaurant experience I’ve ever had. This place should be on Kitchen Nightmares with Gordon Ramsay.
I’m typically not a stickler with customer service, especially if you are getting sushi for as cheap as you are here, however there comes a point when the poor service just becomes ridiculous.
I came in with four other people well before closing time and the hostess immediately rushes us while we are still standing at the door. Before we can even get waters, the waitress asks if we know what we want. At this point, I had no menu to look at yet and no pencil to mark what I wanted. The waitress knew this and continued to pester me.
Sushi tasted fine but came with no wasabi, no ginger and no water refills. The waitress was eating and obnoxiously talking and laughing with her coworkers instead of paying attention to her tables.
IMMEDIATELY upon receiving our food, the waitress told us to hurry up. I was kind of in disbelief that we were being rushed so much when we still had quite a long time before closing. We were not staying past closing time or being inconsiderate, so I don’t understand why the poor treatment towards us.
Afterwards while counting cash for the bill, the waitress STANDS AND WATCHES us count. Within one minute of us trying to organize the payment, she has asked more than twice if we were done counting. Clearly we were just trying to figure it out. It was obviously a bit hectic splitting cash between 5 people. The waitress, with the subpar service she was providing, did not offer to split the bill, which would have made the process much quicker. One of the people at my table asked her to please stand back and wait and just relax a second while we finished up and made sure we were giving enough.
I’m assuming this upset the waitress, because while leaving, she had the audacity to make rude comments and talk back to us. She overstepped her boundaries as a waitress. This is no longer a customer service issue, it is the issue of being a decent person to others. We were polite the entire time and I’m sad to say that we didn’t receive the same treatment in return.
Moral of the story is: I promise you, you can get better service while buying a hot dog and a pack of gum at a gas station.

This was the worst experience we’ve ever had. This was the 3^rd time we’ve eaten here and although the first two times the service was not great we decided to give it another try. Today we (5 of us) came at 9:15pm and were told that we would need to order before 9:45pm as the kitchen would be closed. The closing time on Unilocal states 10:30pm. We sat down and the waitress gave us menus and came back a minute later so ask for our order… rushing us to put our order in. We asked for another minute and but had 1 all you can eat order ready. She refused to take the order and said we had to have everyone’s order in all together. She told us to hurry up and order. We rushed to give her the order since she wouldn’t leave. Our order came and we finished eating a few minutes before 10pm. No wasabi and no ginger. No water refill. We had to ask for food that was ordered but never delivered. During this time we were served by 3 people all were rude to us. One the waitress would bring the food to our table and kind of throw it there and just say «HERE». Very rude! My husband asked for a refill on his Sprite and the waitress sighed as she walked away. She then came back and poured water in his glass but only ¹⁄₃ full and walked away. Not even giving us a chance to let her know that we asked for Sprite not water. Who refills water only ¹⁄₃ of the way? When the bill came we were getting our money together as we paid in cash. The waitress stood at the table to watch us count our money. At this point I asked her to step away and give us a minute so we can count the money. She refused said that she had to closed out the register. WTF… who does that? Worse experience ever and would never come back. BTW I also own a business and would never treat people this way. If I could I would give them a zero stars.

Good sushi, poor customer service. On this trip, we waited about 2 minutes before anyone even acknowledged we were in the restaurant. When we were seated, we asked for edamame and were shown where to order it on the menu. We had to mention that we would like it as an appetizer. I also inquired about a sweet saki and were told they had hot or cold. Someone came back at least 4 times while we were deciding what to order and seem relieved when we were «finally» ready. The sushi came out with no wasabi, no ginger, and no plates. We did not receive a water refill and no one asked us how anything was. It seems the server who couldn’t wait for us to place our order didn’t care to see how it was. We’ve now been waiting 15+ minutes for the check. I hate to be harsh, but this is kind of extreme in the poor customer service department.

Hey this place is cheap but the owner is a prick the waiters don’t get tips they have to put up hourly pay and most of the time they are to busy to refill drinks leave the tip on fish bowl on sushi bar

I referred 4 plus size friends to eat here last night. I am never going to refer anybody here anymore!
My friends ordered food. they were about to order more. owner said: «YOU SAID YOU ALREADY FINISHED ORDERING!!» and rudely grabbed the menu out of their own hands! They were still reading the menu. Not yet done ordering. My friends were shocked. Speechless.
When food was delivered, female owner stated «YOU ORDER A LOT OF FOOD, CAN YOU FINISH IT ALL??? IF YOU DON’T FINISH IT, YOU’RE GOING TO PAY FOR IT!!!»
Friends ordered 2 drinks. owner came back and gave only 1. My friends said but we ordered 2. Owner blurted out in a rude manner: «WHY DID YOU NOT TELL ME!!! CAN’T YOU SEE I HAVE A VISITOR HERE!!!
Before they left, owner said: «OK BEFORE YOU LEAVE YOU NEED TO EXERCISE CAUSE YOU ATE A LOT!!!»
My friends were courteous enough not to talk back.
What a discrimination. I am never going to eat here and I am never going to refer people to this restaurant ever again.

Their $ 20 per person unlimited sushi is GREAT. The sushi is about a 7.5÷10 but it’s definitely worth it.

I have gone here a few times for the all you can eat. $ 20 for dinner but $ 15 if you get there during happy hour. I think it is a great deal because you have so many options and they even give you 5 or more options for appetizers! Sure the quality might not be the best but you get your moneys worth that is for sure and the sushi is still good! I just don’t see how anyone can dislike all you can eat for $ 20. The service is always friendly and quick and our orders are never wrong even when they are busy. We will continue to go back.

Service can be hit or miss. But for $ 20 all you can eat sushi, there’s nothing to complain about. Fish has most likely been frozen but tastes fine. Rice is made well. Not the best sushi, but you’re substituting quality with quantity.

Hard dense rice with no vinegar. Bland, bland and rubbery. The fish is all pre-​cut (who knows how long ago) and I’d bet the nigiri rice ‘log’ was as well. Tamago was inedible! One bite, it was spat out. Eel was mostly bland and odd tasting. We had 3 maybe 4 different servers at any given time. Poor confusing service. Will not be back.
RECOMMEND: JC Sake in St Charles… the best out here, swear!

Sakura is my all you can eat sushi restaurant of choice! It has the best appetizers, which are included in the all you can eat price. It’s never been crowded when I’ve gone, the service is excellent and the sushi is extremely fresh. The all you can eat price is a bit high but it’s definitely worth it when I am full of good food in the end!

Great value for the $, friendly service service and fresh fish. I would recommend this place and I will be back.

I don’t understand why this place has poor reviews. I have never ever been disappointed with Sakura and have gone to eat there at least 4 or 5 times over the past year and a half. We have visited with a group of 8, a group of 4, and (most oftenly) as a couple. We always eat off of the All-​You-​Can-​Eat menu. We always feel that we get a good value for our money.
I have enjoyed every single thing I’ve ordered every single time I’ve ordered it. The ambience of the restaurant is incredibly peaceful and enjoyable, but try to avoid the bathrooms here. They’re a bit sketchy and usually freezing cold. Overall, a great choice!
Some General Tips About the All-​You-​Can-​East Menu:
**$ 15/​person before 2pm and $ 20/​person after 2pm (including weekends)
**Several non-​sushi items available (see photos for menu)
**Tips left go straight to management; individual waiters are paid a consistent wage, so there’s no need to tip largely
**They do NOT charge you $ 1 per piece of sushi left uneaten, but be courteous!

I had a slight hiccup with my most recent visit here (most likely because there were newer chefs working the station instead of the usuals), but based on my overall experience for the price and quality of the all-​you-​can-​eat, this place is well deserving of a four-​star and is definitely going to be my go-​to place for getting mass amounts of sushi (and edamame of course) for $ 15.
Personally I have never had problems with service here as some reviews mention, but I do notice they do seem to hire younger students who may be less experienced. Aside from that, the options for the all-​you-​can-​eat are very generous: a wide variety of nigiri, your standard sushi rolls, and interesting combination rolls for the heavier tastebuds. Oh, and not to mention the standard starters such as miso soup, edamame, tempura, and even bulgogi (Korean beef)!
The fatty white tuna nigiri here is BY FAR my favorite sushi, followed up by the Unagi and sake (salmon) rolls. During my last visit though, I’m relatively positive they switched the fatty white for regular fatty tuna, and the Unagi wasn’t too great (a bit too much sauce and hardly any eel), but for $ 15 I guess you can’t complain. Plus this was the first time in 5 visits or so I had a mediocre experience. Otherwise, I would highly recommend this place for sushi buffet fanatics!

My favorite place. Best all you can eat place in town.
Food is fresh, nice service, and awesome price.
Phili roll, godzilla, spider roll, and crunch dragon are my favorites!

This has been my go-​to place for all you can eat (AYCE) sushi for the past few years. The food is delicious and the value is great!
The AYCE menu includes:
–Appetizers (miso soup, salad, edamame, tempura, etc.)
–Sushi (Nigiri)
–Maki Rolls
–Chef specials
Instead of wasting stomach space on drinks, I order the miso soup to quench my thirst between bites. The rice ball that comes with the nigiri is just a tad too much, but I find that a typical thing for AYCE place. The sushi and rolls are fresh and tasty. Some of my favorites include vegetable tempura, Spider Crunch Roll, Shrimp Tempura Crunch Roll, Sakura Crunch Roll, and Sakura Roll. The sweet & spicy chicken from the specials menu isn’t very good.
Make sure your eyes are not bigger than your stomach because they will charge you for any left over pieces (I’ve never had to test this out).
PRICE: All you can eat $ 15/​lunch and $ 20/​dinner. They have a special 20% discount 7 days a week except holidays from 230p-​430p for $ 16/​dinner buffet. If you join their mailing list, you can get a 10% off coupon for AYCE anytime. They also have a wine and beer menu that is perpetually 50% off.
SERVICE: Service is typically good.
LOCATION: In the same shopping plaza as Joy Yee’s next to a martial arts place.

We came to all you can eat sushi on my first day in Chicago! I was super excited to be eating my first meal as well as experiencing an actual ‘all you can eat’ restaurant for sushi.
It was $ 20 per person and you are provided with a menu of the different selections of sushi you could order. You could order as much as you want, hence all you can eat, but what I didn’t know is that you get charged for each piece of sushi/​roll you don’t finish. That stopped me from checking off everything on the list and just ordering what I knew I wanted to eat.
The sushi wasn’t top quality — rice was falling apart when I tried to pick it up with chopsticks and the size of the sushi/​roll was a lot smaller than what I’m used to. I did enjoy the miso soup and the spicy/​crunchy rolls on the menu however. I guess for the price it was okay, I did get full with only one menu selection. I was told you will be given another menu every time you want to order.
I think we should have ordered more and got our money’s worth, but bf wasn’t feeling well that day. We only came cause it was less than a mile drive away from his place and I was a bit hungry. Too bad though, as I could see myself liking the all you can eat sushi here.

I love this place! The lunch all-​you-​can-​eat special for $ 14.99 is simply too much value to pass up. The catch is that they charge you for each piece left over. This is a great place to bring medium to large parties to, though, and if you order more frequently with less portions, you shouldn’t have too much left over.
The sushi is quality, as well as their noodles and other dishes. I would recommend just getting sushi, though, so you don’t waste your stomach on non-​sushi stuff. This isn’t the best sushi in the world, but it’s definitely worth the price, and I love coming here. Their specialty menus are always a delight to try, and are filled with novel and interesting rolls/​dishes.

I give this place zero stars.
The last time that I went the service sucked, and the sushi was OK so I decided to give it another try.
So tonight I went back. I walked in no one greeted me, including the server standing right in front of me at the register. About a minute goes by and a server walks by and seats my boyfriend and I. He gave us menus and asked us what we wanted to drink… We got our drinks and then no one ever came back!!! We waited 30 minutes, I finished my drink and we got no service. I was so hungry and angry that we got up and walked out. The workers noticed us leaving but didnt even acknowledge us. We will never go back!!!
We ended up having dinner at moshi moshi in downtown Naperville. That place was amazing!!! the sushi was fresh and service was very friendly and prompt. Moshi moshi is now my go to spot.

I really want to give this place more stars because the food is actually really good and a good price for the type of food on their AYCE. Unfortunately what will deter a lot of people is the service :/​I’ve come here a few times with small parties (tables of 2 or 4) and as long as you don’t mind flagging down the waitstaff it’s not that bad. However, with larger groups (we came with 10) they don’t do very well. I called around lunch time to make a reservation and told them that we would need to have separate checks. The person on the phone said not a problem. When we arrived, our table was ready and I reminded them that we needs separate checks again.
The servers started taking orders and it as very chaotic since they started taking orders not knowing how we were going to split the checks. Although four of our table wanted to order off the AYCE menu, they said to put all the orders on one sheet. I thought this was weird, and asked to make sure that all the rolls came on separate plates since it was four orders at once. When the first order came, however, there were three of the same roll on one plate :(We did send it back, and it was the only time it happened.
Each time we needed something, I did have to flag down someone from the waitstaff to help us. Although they were accommodating and nice, it was definitely a pain. We also had to keep track of our rolls because we had to reorder four of our rolls because they never came out.
I toyed between a 2 star and a 3 star (I really wish we could do a 2 ½ star!) but because the food is very good and pretty fresh I erred on the higher side. If the service were to get better, this would definitely be a 5 star restaurant.

I’ve been to several all you can eat sushi buffets in my time and my usual experience is decent sushi with slow service, limits on how much you can order at once and a relatively good experience.
At Sakura I got good quality sushi, friendly, efficient service, no limits on what I ordered (as long as I actually ate it all), and a very good experience overall. I’ll be coming back many times.
Every piece of fish on my plate was fresh, cut well, and tasted fantastic. The rice was seasoned perfectly and sticky enough to stay together without being cloying. I particularly enjoyed the salmon nigiri and the special roll called the «Crunch Dragon» roll.
There were very few things that brought this down from a five into the land of four:
1. Almost anything on the all you can eat menu that isn’t sushi was simply not very good. The teriyaki chicken, for example (I got it because I just had to know how it was) had the consistency of pre-​cooked-​and-​then-​microwaved chicken.
2. The lighting. It was just so dark. This isn’t too big of a deal when you go with a group but I went alone and was reading a book. It was hard on the eyes.
But seriously, that’s it. The sushi was fantastic and well worth the cost. I will definitely be going back to enjoy this some more with my family and friends.