Potters Place

The food is okay. Nothing great. I like their chips and salsa. The frozen margaritas are what we come for.

First time coming here and it was actually good service. Friendly staff, food was okay. Nothing special, but large serving. And it came really quick. Didn’t wait long at all!

The fish tacos are amazing and the house margarita is fantastic! Great little place to come for Mexican food.

So as much as I liked the food here I couldn’t get myself to give them 5 stars. Great food and location however the service is horrible and slooooooooow. Also a little over priced based on all this.

I was very happy with today’s meal. The server today was very courteous and sweet. The enchiladas were delicious. I’ll definitely return! The rice and beans were not as steaming hot as the enchiladas, but they were still good.

Yet another place I come to solely for the location and patio.
Want sour cream? Extra charge. Want guacamole? Extra charge. Want to split the bill? Can’t do it. Want to sit at the patio and eat and drink for more than x number of minutes? Nope.
Seriously between the nickel and diming and piss poor service here, I get irritated whenever someone suggests potters for dinner.

The biggest pro to this place is sitting outside on a hot summer night and drinking a cold Mexican beer. The food is slightly below ok and the service is very slow. Don’t go unless you’re just looking for a place to talk with your friends, drink beer, and enjoy the night.

crappy tacos, crappy service, Crappy apps, crappy music, and okay drinks. Literally their «queso» app was semi melted shredded cheese. Our waitress was awful and disappeared forever. Honestly Taco Bell probably makes a better steak taco. Idk what is going on here

The bees for outside seating swarmed and were all over the food when it came. No warning or apologies from the staff, the dishes are a little pricey when you have to defend your food.

Patio season is the best. It’s first come first serve for the most part. Service is the best at the bar!
Great Mexican food and drinks. Their margaritas are the best!
They offer pitchers too!
Very busy most of the time. Love their tacos!
Chips and salsa on the house!

What happened to this place?!? I used to love coming here to enjoy drinks on the patio. I’ve always been a fan of the steak quesadilla and street tacos. I went here over the weekend and sat at the bar inside. We sat there for awhile and almost left because we waited so long for a bartender. I know it can take awhile if the restaurant is busy but they were not crowded at all. We decided to just have a few beers and eat dinner somewhere else. I’m not sure of the food is as good as it used to be.
Overall– I would like to go back and sit on the patio but I will check out other outdoor options before returning.

I will admit, I love coming here to sit on the patio on a nice day, enjoy a 2X lager and share the steak quesadilla with my wife. After my most recent visit I am seeing this restaurant as more of a place for people to come and drink rather than receive great service. We sat at the bar, the bartender and hostess both brought us menus at the same time. After that encounter with the staff, no one came to see if we wanted a drink or to order food for somewhere around 10 minutes. I feel like it was our lucky day another bartender clocked in or else we probably would not have been served for another 10 minutes or so when the other bartender arrived from searching for a to go order. One thing that turned me off is when I received a beer that was served in a plastic cup that had pink lipstick residue. After this experience, It will take me awhile before thinking to return.

The only reason I gave this many stars (believe me I want to give less) is because our waitress was absolutely swamped and tended to basically the whole restaurant and worked the bar by herself. Amazing job especially with what she was up against. The food was terrible. What happened to this place? I used to come here years ago to great food and with more than one person serving. If I were the owner I would get rid of who ever is in charge of basically everything and give that position to the waitress.

My friend and I like to try a different restaurant in Naperville every time I am in town for Quilt Guild. What is especially awesome about this town is that its free public parking has 2 interior electric car charging stations and 4 exterior. After my car is charged in, we pick a spot.
In the summer Potters Place is a very lively, noisy spot because of its fun outdoor patio. In December, it’s a great place for an intimate dinner with a friend.
I had the 3 street tacos plate and it was delicious. Each taco was fun and delicious plus the price was very reasonable.
I only had water to drink and no hot beverage at the end. When I go to a Mexican restaurant I love to order a Mexican Coke in a bottle and then finish the meal with a Mexican hot chocolate.
I couldn’t order either at Potters Place. I loved the meal but was very disappointed in the beverages.
Good food without the olé.

I am a great judge of Mexican food! I come from Southern Arizona and know when it is good. Potter’s place is the best I have found in Naperville! The ambiance is good and the chips and salsa come quickly. My bartender wasn’t the friendliest, but you win some you lose some. I got the veggie burrito and was impressed. It had lots of veggies and was a good portion for the price. The patio outside that I saw only later looked like a fun place to grab some friend and head down to on a day with good weather!
Warning for solo diners: $ 10 minimum on credit cards!

The only reason they got one star was bc their guacamole is really good. Me, my sister, and my friend shared the nachos… Ew they were nasty, the chips were soggy and it looked like they put a pound of black beans on them. I ordered a diet pepsi, which i dont know if its just me but when i order a pop i dont look at the menu, i dont see the point bc its either diet coke or diet pepsi… So i ordered my diet w the waitress and also got three refills. Our bill came and there were two diets so i asked her about it, she said, if you have more than two refills we charge you !!! WHAT??? Ive never ever been to a place that did that. I took two sips out of the third and told her, if you would have told me that, i would have gotten water. I now have to pay $ 5.00 for a diet peps? Thats dumb!!! She said, i dont know what you want me to do!!! So i told her forget about it give me the bill. So she took her money out and said, here i will pay for your pop here is $ 3.00 and threw it on the table in front of me. I said no im over this place and she insisted and walked away… Now i ask, why in the hell would you do that to someone when you work for tips?
I WILL be calling the bar and talk to the manager or owner and also write a letter about her. We also had a lot of plates on the table so my friend asked, can you take some of these plates away because its really crowded on the table. She gave her a look and said, ha no! She also asked another girl we were with what kind of drink she wanted, she asked for vodka with soda and a splash of lime… She charged her for Kettle One !!!
She sure did work for her tip, she got back the $ 3.00 she threw at me and $ 4.00 from the girl she overcharged. If she was decent, she would have walked away with at least a $ 25.00 tip !!!
The bar itself is ok, it was busy and security had these little lights they were flashing telling people not to stand in the walkway when the entire outside is mostly walkways. They didnt check our IDs when we walked in either .
All together, i will NEVER EVER go there again… I almost forgot, they serve wine in plastic cups??? Is this a keg part or a bar???

I totally agree with the majority of the previous reviews. Well said fellow Unilocalers, well said.
Here’s my brief take on Potters Place:
Pros:
Great back outdoor patio — totally enjoy hangin outside there in the summer.
Cheap drinks and unlimited chips and salsa!
Can almost always get a table when other options downtown Nape are full!
Cons:
Food is just… meh. I love Mexican food and there options are no where up to par.
Inside the restaurant is also just… meh. Not a super appealing spot I’d like to spend time at.
Service — good not great.
Bottom line — if you’re looking to sit outside and enjoy a drink, this could totally be your jam. If you’re looking to get down on some really delicious authentic Mexican food, this may not be the spot for you.

I really enjoy drinking and eating outdoors when it’s nice out and so I’ve come here twice over Front Street Cantina because Front Street does not allow you to drink outside since their sidewalk is public property…
Never again.
Potters Place has a great patio in the back of their restaurant, don’t get me wrong. But it’s so not worth dealing with the poor service, horrible food, and margaritas that come in plastic cups. Plastic cups? Really? I thought maybe it was because they didn’t allow glass on the patio by law, but tell me why everyone is drinking from glass beer bottles?
The first time I came, I got the burrito. It was over $ 10 and it did not come with beans and rice. I had to pay extra for that. The second time I went here just the other day for a lunch date with Mom. I order the sangria margarita and she ordered the golden margarita. The margaritas were good, very strong, but the plastic cup just really threw me off. They bring out ONE complimentary basket of chips and salsa. If you ask for another basket, they charge you $ 3.00. That’s lame. We each ordered ONE taco and they were $ 3.75. That’s also pretty ridiculous for one taco, but whatever.
She ordered the fajita steak taco and I ordered just a regular steak taco. BOTH were so small that after two bites it would have been gone. I’m not exaggerating. Just looking at it was unappetizing. The meat was completely black and charred, as you can see in the pictures. We took one bite and sent it back. Absolutely disgusting.
The waitress offered to make us new ones, but we were still upset about the size of the tacos for the price, so we declined the offer and asked for our check. We ended up paying $ 21 just for TWO MARGARITAS in PLASTIC CUPS.
Seriously, never again.

I’ve went to potters a dozen times over the past ten years. I enjoy the food and really can’t say anything bad about it, but it also doesn’t stand out in my mind.
How can you compare potters to Bien Trucha? Potters has a great location and a killer beer garden, but service and food are mediocre at best.
Just ok as far as I am concerned.

So it happened again. Traveling outside of my hometown and my handlers insist on taking me to Mexican because they know «I love it so much.» Yes I do, but, it has to be good. The funny thing was in this particular situation, as we pulled into the handy free parking garage in downtown N’Ville, I did a Unilocal!monicle search and Potters was the 14^th lowest rated place in a 2 block radius, Uh hem, men, I’m in Chicagoland — can we please get some Italian.
Pluses outside of the very good looking female wait staff … guac was very good. And a massive load of the green stuff provide instantly when ordered. Excellent hot sauce selection at the table.
Minues — chips we bland and almost stale. Fajitas were strange — no sizzling platter of meat-​n-​veggies. Fajitas were plated next to the rice & beans. And they were not partically special. Just meat and veggies. Overcooked veggies. Other dishes I sampled from the handlers were equally bland, No more mid west Mexican dining for a long time!