Panda Express

Went there Wednesday night at 8:30pm. I opened the door to go in to the dining room and saw water everywhere and 2 workers mopping the floor. They told me the dining room was closed and to use the drive thru. I checked the sign on the front door and the dining room is supposed to be open until 9pm. I hesitantly went to the drive thru because I was afraid I would get food that’s been sitting out for too long. I ordered 3 (2-​entrée) dishes. I wanted the orange chicken and string beans with chicken on all three orders. They said they only had enough for 1 order of string beans. Sure enough, when I got home, the string beans were all shriveled, onions burnt, and really salty. I would’ve never ordered the string beans if I had seen it in the dining room.

I like how this location has a drive thru although it is a little hard to get to it from Ogden Ave. you have to turn into the Office Max parking lot and then turn left right away. Sometimes the drive thru gets a little backed up during lunch but I never had issues with my order. And just fyi if you like egg in your fried rice — that is no longer available and egg has been substituted with corn.

Don’t go there late. On Fridays, they close at 10pm but we went last night at 9:15 and they were pretty much out of food. The guy said they had some chow mein, fried rice, orange chicken, one order of Kau Pung Chicken and one spring roll, that was pretty much it for the night.
We’ve noticed that Panda has tasty food but cuts corners like this and they all give small portions. Their food isn’t fresh– most of it is frozen shipped in from corporate and heated in a wok to make it look better. Closing early and not having sufficient product to make it easier to clean up and get out of there quick is poor management.

Heads up: I am a definite fan of THIS specific panda express location. I’ve had panda express in malls before or other random locations, and this one is the best one that I’ve been too by far.
First of all, I love the fact that they are ALWAYS cooking something or bringing something from the kitchen, which means that the food there is usually fresh because a lot of people stop by. I have never been here without waiting a good 10 – 15 minutes for some sort of chicken or veggie dish. I always tell them that I don’t mind waiting for a new batch because I don’t like Chinese food (yes, even panda-​styled Chinese food) lukewarm.
While I have never eaten in, I always go inside to order my food so I don’t know how the drive through is. The inside is very clean, can serve a large party or two, and plenty of tables for people to sit in.

This panda express is great. The food is for the most part fresh and hot and say that you want something made fresh, they will do it for you with no complaints! Their open later then most places in Naperville when it comes to Chinese food so I appreciate that. The staff is really courteous and sweet. I really enjoy going here when I have a taste for it.

Would give this place 0 star if I could. Really surprised that this Panda Express location earned 4 stars so far. I went there today with my daughter for late lunch. My daughter ordered the Szechuan fish. We waited for over 20 mins for it! We paid for everything that we ordered but the lady wouldn’t give us any of our orders (all to-​go so understandable) because the made-​to-​order fish dish was not ready yet. Who waits 20 mins at a fast food restaurant? Besides no one told us upon ordering that the fish would take extra time (because they had to go to an ocean and catch the fish themselves; it clearly came fresh from the freezer). The cook forgot to work on our order so something that comes out fairly quickly took an extra long time. I had to ask a couple of times before they worked on the fish dish which was already paid for at that time. No apologies or admission of fault on their part. Very disappointed about this incident! It takes a bunch of idiots to make a stupid mistake like that! Never going back there. The Chinese should be insulted to call this «restaurant» a Chinese fast food restaurant. Go to House of Emperor (75^th St) for authentic Chinese food or Taste of China 95^th St) for delicious Chinese takeout.

Panda express is always good. I eat there one time a week for sure :-)
Good luck to you guys and i see you soon ;-)

As a parent of small children, having an extra option for food on the go is pretty priceless. If you don’t have kids, it’s easy to think, «just get out and go inside,» but to avoid the whole *out of the car seats, through the cold, into the warmth, get the food, have to potty, back through the cold, back into the car seat* thing is nice once in a while. Even better when the kids are sleeping.
So I’ve never actually been inside. But the drive thru experience has met my expectations, and the food is always fresh and delicious. They will let you know if they need to cook something to order, and then you may need to wait a few minutes. Fine by me for freshly steamed veggies or extra hot shrimp. Mmm I’m getting hungry.
We’ve been known to get Panda and then stop by nearby Joy Yee for bubble tea to-​go.

I’m Asian so I’m kind of biased. Obviously if you want authentic Chinese food, don’t come here. But I mean, for a quick lunch break, and when you have a craving, this place does the trick. In my opinion though this place is a little over priced. With the amount of meat you get that is (I always get the orange chicken). I usually try and wait for them to introduce a new item to the menu because they they give it to you for free. Then it’s like a 2 for 1 combo special.
The new building is nice, but you would think they would have more seating. They have some booths, but during lunch, some people eat alone. So a table that should fit 6 is being hogged by one person. I’m guilty of this too, but luckily as I got my food, these two people were leaving a table. From the outside it looks like there’s two floors, but no, it’s just a high ceiling. Panda is alright, but you don’t really have too many choices if you’re in a time crunch.

I am giving this place 3 stars but I am comparing it to other fast food restaurants.
First there isn’t any other fast food Chinese restaurants that I can even think of. The food is pretty good for being fast food but 2 hours later you think maybe you should have ate healthier.
The Orange Chicken & Hot & Sour Soup are always good. I also like that they tend to have new items on the menu pretty frequently.
Lastly this place was clean & the service was good.
Overall if I am in the mood for fast food I would eat here again.

This place is like all Panda Expresses; yummy, fast, fresh, and affordable.
But they have a DRIVE THRU!!! :D
The Shanghai Angus Steak was cooked beautifully, and it seemed to be seasoned just right. And the Honey Walnut Shrimp were nice and crispy. Dad’s stuff was yummy too.
The atmosphere is nice, with a high ceiling and a wall facing the street made completely out of glass. There is some music playing softly in the background, at a nice volume that is hearable not too hearable.
Overall I recommend this place highly, and if you decide to go there, the staff will be more than happy to serve you!