Bed Bath & Beyond

My experience with store is very nice as far as service goes. Their service is excellent and the sales people are very courteous and helpful. I had bought a Vaccum cleaner from here. After using it for nearly 6 – 7 months, I felt it wasn’t working as well as it did in the beginning. Even though I did not have a receipt, they helped me out and allowed me to buy another one, using the same money from the previous Vaccum. Very few store in my opinion provide this kind of service.

The customer service at check out is HORRIBLE! I went in there to purchase a gift off a wedding registry, one item I had to order. the problem started at check out.
My 20% coupon off ONE item had expired finding this out after spending hundreds on merchandise .I asked the cashier for a complementary one? (knowing they can/​have done this) She gave me a look like I had just insulted her, and went into this speech about we dont have any blah blah blah when I can see the 20% coupon right there on her register!
Then wasting my time even more goes behind the sevice desk and makes a pretend phone call to the manager for approval. She FINALLY gives me my 20% with a pissed off look on her face, then hands me my receipt NO thank you, NOTHING!
I havent been back since that evening, and will not ever shop there again.

This review is for Jeff and Lucy. They are SO helpful! We came in about a month ago to begin our wedding registry and met with Lucy. She gave us our scanner and asked us questions as to what we needed, how many people we have coming to our wedding etc. We could immediately tell she was very experienced. She took us around the pots/​pans aisle, small appliance aisle and tools and explained different things that we may need. After awhile, she left us on our own to wander and find things we may need. We didnt get through the entire store so we will be back soon!
We visited on Black Friday to take advantage of their great sale. We desperately needed a new humidifer and found one online that we liked. Unfortunately the store didnt sell it but Jeff was so nice to offer to order it for us, with the discount they were offering and free shipping to our house! With all that was going on in the store that day, we appriciated his helpfulness. The humidifer works great and is just what we wanted!
Thanks again!

Stopped in recently to pick out a gift my father-​in-​law. The wife and I were looking to get him a Blackhawks coffee mug on the cheap. There are 2 things I want anyone reading this to take away from my experience. 1. This place is so jam packed with stuff it made me claustrophobic. 2. The stuff that is jam packed in the isles is over priced.
That is all.

I have a love/​hate relationship with this store. Yes, you can find nearly anything and everything here but there’s a dire need for improvement in many areas.
First of all, this store is so damn cramped. If you have a cart, forget about easily maneuvering about. The side aisles are too narrow to get a cart through without knocking something over. The main aisles are no better, and the people that just stop in the middle of them certainly deserve to be run over by a cart.
Then there’s the registry process. Like every other bride, BB&B was one of the places we registered at (our main one was
, which is the best thing ever). When you’ve been living with someone for three years but are in a tiny apartment, shopping for your registry is the most stressful thing imaginable. You already have things but you have no room for «nice things.» So then you’re stuck putting items on your registry that you really don’t need but you hope to get so you can return them for cash, or you look to upgrade your things with nice ones (knowing damn well that no one is going to buy you that $ 300 down comforter or $ 500 vacuum, anyway).
The day we registered, the lady who gave us the scanner stalked us around the store for two hours. Seriously. We couldn’t escape her. I don’t know if that’s their job, but I got to the point where I almost told her to piss off. If I need help, I will find YOU. Don’t stalk me like a crazy ex lover. It’s annoying and distracting, not to mention creepy.
We came back about five months later to add additional items to the registry. This time, we were left alone. Or so I thought. After twenty minutes of wandering around, low and behold we were being stalked by the registry assistant, trying to offer «helpful» advice of things to add. At that point, I’d had enough. We returned the scanner and ran out of the store as though it were on fire.
As for the merch itself, you can find some decent stuff here, but for the higher end items you desire, go to Macy’s, Williams Sonoma, etc. Don’t sacrifice quality for the sake of one-​stop shopping for household items.

I remember when Bed Bath and Beyond was the embodiment of evil in the big box stores…
Now its a store I can barely walk in without wanting to buy a bunch of stuff.
It’s particularly fun when you get the 20 percent off coupon in the mail/​email… So many things I probably don’t need but I really just want when I’m there… Fun when its not busy.
With my 20 percent off coupon today the price for my new knife sharpening system was considerably less than anything I could find online even on eBay.
My Henckels are due for for a new life and renewed appreciation.
Friendly staff.

Today it is frigid in my office. Fed up with people tinkering with the thermostat, I went to the Bed Bath & Beyond website to see if they had mini-​heaters in stock. I purchased a Vornado heater for $ 30 which is the perfect size for a desk. I love the feature on the website: not only can you check store availability, but you can put the item on hold. This enables me to be able to pick up this item during my lunchbreak, or any other time that I don’t feel like navigating the whole store.
When it comes to purchasing my own items, I have had decent experiences here. There are always 20% off coupons floating around, and they do accept expired coupons, so don’t throw them away! This was a really great deal when it came to buying dinnerware and a down comforter. I saved at least $ 20.
But any time I’ve been invited to a bridal shower, and the bride registers here, I’ve learned to avoid this store, specifically this location. I’ve run into too many items being out of stock in the store (and other nearby locations), and I’m left to choose between very expensive items like furniture or cheap filler items like a potholder.
I can only give it three stars because I can’t stand their wedding registry.

I really hate BB&B, honestly, because it smells like crap. But I had family coming for a few days and no pillows to offer, so I bought some new ones. Fortunately they have the crap BB&B perfume smell out of them by now, but UGH. Seriously, that store, and everything that comes out of it, reeks.

If you are looking for cool stuff, you should check this place out. The store is cramped with almost anything you could think of. The staff is ok. Some of the prices a high. I will return.

The volume of merchandise is overwhelming, so it’s a specific-​need destination place. The employees are super-​helpful, and I love that I can walk in with a stack of expired coupons and get 20% off each item (up to 5 items, I think). When I broke up with Target years back, I was glad to find a quasi-​big-​box place with a reasonable return policy.