They are very kind people and the place is super clean. I stored my personal belongings there for many years. It is a bit pricey and when you store things for many years I wish they would offer discount. It is true the concrete wall in the back of the unit sheds moisture and/or a powdery substance and yet I put everything in plastic bins and plastic mattress covers — and I also make sure to insure the items I put in storage. I wish they would offer to de-cob web every six months the interior of the storage unit. Other than that I like them and can only hope that they do right by me in the long term.