Suzanne Athey – Re/Max Dallas Suburbs

I leased a condo with them for four years. This is one of the most poorly ran management companies I have ever encountered. We did our move in walkthrough in which I pointed out many items due for replacement or repair. They fixed none of it even though it was reported every year. Furthermore we had so much flooding in our condo. First we get shitty water coming out of the walls. To which they said it was the upstairs neighbors fault and thus they were not responsible. Next our water heater burst, and it took them nearly A WEEK to even get someone out. Our fridge kicked the bucket in year three and they also took a week to replace that. Now in year four we informed them that we would move at the end of this new lease, and they said no problem. When it came close to that time we requested month to month as we had some places in mind to move to and didn’t want to be tied to this property for 3 – 6 months. They denied this and said they could do two months. With no other option we signed, but it took them 6 weeks to even get us a lease!!! I’ve had like six different people looking over my account. In my lease it states that my move out stipulates the property be free of belongings and trash and cleaned well. Which I did. They then said that I was basically being asked to remodel the condo and make it move in ready for the next fools. I refused and documented their shitty «repairs». And also sent a certified letter requesting a release from my lease. They are talking about pursuing me legally for one month of rent. I’m sure I won’t see my deposit again. And even though I plan to lay them what is owed I’m still the one losing. If you have any sense STAY AWAY.

Worst realtor I have ever dealt with. Unprofessional, does not respond to emails, contracts subpar work on behalf of her sellers. Would never do business with this person or reccomend them as a realtor.

I was later charged for Items I had reported broken, as well as they took over a month to return what they deemed appropriate of my deposit.

Worst Property Manager I have ever dealt with.
For 2 years we have paid on time and improved the property. They have not made any repairs and blamed us for break downs they caused by neglect. They even threatened to charge us for unneeded work requests when the air conditioner didn’t work in the 100 degree summers.
Now that we have given notice, they are showing the property from 8am to 8pm 7 days a week. They are desperate to sell this broken down property they have not maintained…
NEVER Rent a property that they manage… BEWARE
Suzanne Athey RE/​MAX Hi Net or Remarkable Property Management