If I could give this place 0 stars I would, but that’s not how this app works unfortunately. I called to see if they could work on my bridesmaid dress(I just needed 2 inches taken off the bottom), and haven’t heard from them… it’s been 2 weeks. Is this woman running a business? From the other reviews, it looks like the answer is no.
Alex P.
Place rating: 5 Richwood, NJ
How cute?! You walk into the business front, which by the way looks like a house, greeted by Karen(usually mistaken for Tori) and her beloved coworker Basil(her dog lol). I came to her for a dress alteration for an event I had at my school. I needed the dress taken in around my bust and all down my back. mind you the dress was covered in crystals and stones. She not only did an AMAZING job on my dress she made me feel like a million bucks! I highly recommend Karen! She’s awesome!
Stan O.
Place rating: 1 Mickleton, NJ
Poor customer service and unprofessional. Luckily I walked out before giving them my business.
Lauren A.
Place rating: 1 Philadelphia, PA
I needed a cocktail dress taken in for an event I was attending. When the dress was pinned, it looked great. I picked the dress up 5 days later, but when I got home and changed for the event, the dress had not been altered at all! It fit exactly the same as when I bought it. I compared the side torso seams(the ones that had been pinned for alteration) to the seams on the hem of the dress and they looked exactly the same. I had to attend a fundraiser gala in Philadelphia with straight pins down the side of my dress. When I called back, the response was«bring it back and we’ll fix it.» Too bad they couldn’t have done the alterations BEFORE I picked up the dress!
Tracy R.
Place rating: 1 Mullica Hill, NJ
Awful awful awful customer service! Her alterations are beginner at best but her attitude and customer service is the worst I’ve come across.