In Mount Pleasant this Walmart location in the Oakland Shopping Center is referred to as the«New Walmart», and the one down the street in the Wando Crossing Shopping Center as the«Old Walmart». Apparently the«new» has worn off here and we need to start referring to this Walmart store as the«Crappy @$$ Walmart». This Walmart location is dirty inside and out, there are buggies all over the parking lot, and trash everywhere. The location of the merchandise in this store is so scattered it is hard to find what you are looking for; and half the time they run out of items due to bad ordering techniques. And«most» of the staff here is just plain horrible; they are lazy, rude, and inconsiderate of their customers. Where do they get these crappy employees; half of them look like and act like they just finished smoking a blunt before they came to work. With that said not all employees here suck so bad. As a matter of fact the best customer service we have received was this Walmart in the photo lab department; the lady that works back there is super sweet and sold us on an awesome camera. We ended up ordering the camera from after her excellent customer service; because the store sucks and was out of stock. Zero stars for this store; but 2 because of the 5 star service at the photo lab.
Blake F.
Place rating: 3 Mount Pleasant, SC
This Walmart has been my go to place for most things minus clothing. You really can’t beat the prices, or I should say no other store can really beat or even come close to some of their prices. For the most part, the employees are helpful and friendly. I’ve had a few though that were straight up rude and in my opinion racist. But I’ve been coming here on a regular basis for almost 7 years. You’re bound to run into jerks at stores like these. All in all, I will always come back to this store because of one simple fact, your dollar value. I’d stay away from the automotive area unless you are just buying parts to do it yourself. But I don’t think that they hire very competent people to work on cars. I was rushing for time before leaving town and had them do a simple quick oil change. I ran around the store to grab other things I needed and then went back to get my car. The guy didn’t touch it other than putting it on the lift. He said that he didn’t have a tool to pop off the plastic weather shielding underneath the car. I went under my car with him and showed him how to do it. Unbelievable! Normally I would have just told him to drop my car and give me my keys back, but I really was rushed. So all in all, if you don’t care what the shoppers are wearing and look like, have some thick skin from time to time when a racist employee gives you horrible looks, doesn’t greet you, and practically throws your receipt at you, and can work on your own car, I’d say that this place is fine. Oh, and their produce is hit or miss. If you do normal grocery shopping here, figure out their shipping schedule for new produce and try to go the day it’s the newest.
Aimee B.
Place rating: 5 Reston, VA
This is definitely the best WalMart I’ve ever been to… lately I avoid all WalMarts, but this one restored my faith in the brand. I was so impressed from the moment I entered the produce section: I asked someone for fresh corn, and she didn’t know but went right back to the stockroom to ask someone. Immediately, someone else came out to stock the corn. When I asked if I could take some from her box, she said«sure, but we usually like to make it look better by husking it for the customers!» So pleasant. We went on to other areas of the store, and every employee was friendly and knowledgable. The woman training the checkout cashier knew, off the top of her head, the codes for everything! Red bell peppers, cilantro, shallots… everything. I was really impressed. Also, the assistant manager(I think her name was Diane) was all over the store, ensuring quality, friendly service. Excellent experience.
Clay A.
Place rating: 2 Duncan, SC
Very nice store setting, but the over-the-phone customer service is AWFUL! I called to check on a product, before I drove 20mins to the store. I proceeded to get transferred FIVE times to the same department only to be «disconnected». This is not the first time this has happened and honestly, it’s disappointing.
Jill B.
Place rating: 4 Summerville, SC
Wow! This Walmart is SO pretty! SO pretty that I didn’t think I was at the correct location at first because it didn’t look like I’d found the Walmart! Nevertheless… it’s a Walmart full of Walmart stuff at Walmart prices. The staff is nice but checkout is SLOOOOOOOOOW. Also this is one of the absolutely cleanest & most tidy Walmart I’ve ever seen!!!