Seattle Sewer Inspection

My house inspector gave me a recommendation for Seattle Sewer Inspection, I called and easily accepted an appointment for Aaron to come out a few days later.
Aaron was prompt and mostly friendly. He determined that the scope had to go through my toilet (instead of outside because of the tight fit), so he made himself busy by removing the toilet and coiling the camera down the pipe.
Since he was in the bathroom and the equipment was kind of large, it was not possible to view the scope as it was happening and have him explain to us what we were looking at. We took turns craning our necks in to see what was happening on the monitor but decided to wait until he was done. While we were waiting, my realtor asked a few questions and Aaron said he would answer them all when he was done.
Spoiler alert, he did not answer anything when he was done.
Once the scope was done (which was done quickly), he wound everything back up, replaced my toilet (did a good job with that), and then he packed up his stuff (cleaned up well) and came in with the invoice (what was quoted over the phone). I felt the price for the scope was fair with what I had experienced several years ago at my previous place with a different company.
He said he would email us the video later. He very quickly told us what he had seen (he lead us outside and pointed at different places in the ground) but didn’t really take the time to spend with us. I think he had another appointment, which is fine, but that only means the customer service aspect was lacking.
He was done within 30mins. I wasn’t happy with the experience in comparison with the other company I used years ago. We did get the video in the evening, as promised, but no offer to review the video with us to explain what we were seeing. Even something in writing explaining what we were looking at. Sure, we could have called and asked for it, but that should be part of their service.
I was in regular touch with my house inspector and during one of our conversations, I described my experience with Seattle Sewer Inspection and he was really disappointed to hear that. A few days later, he mentioned he was at a property where SSI came out and did exactly as I described and so it wasn’t a one-​time occurrence.
I’d only recommend this company if they can accommodate your schedule, and you know what you’re looking at/​for when viewing a scope video/​you basically know what’s up with your sewer. Customer service is extremely important for this kind of thing.

Great guys and overall customer service. Breven was extremely friendly and did our sewer scope today as part of a pre-​inspection on a 1913 house we are putting an offer on. He explained what he was doing, showed us where some problem areas were in the yard, curb, and street, explained the video to us in real time as he was doing the scope, and didn’t mind us asking questions about each thing we found. I would highly recommend them and thank my realtors for recommending them.

Aaron was brilliant. Friendly, knowledgable, worked very cleanly and then explained all of his findings to us. He answered our questions and then sent us a Dropbox link to the video a few hours later, so we could save it for when we sell the property.
Excellent experience!

Aaron showed up on time and was super friendly. Got right to work, inspected my line and invited me to watch. Made a video, told me about areas of concern and that was that. $ 225 well spent to know the conditions of a line coming from an 80 year old house.

I’m a realtor and use Brevin and Aaron often. They are without a doubt the most professional, knowledgable people in the business. Their customer service is super impressive. They are always quick to respond, have a smile on their face no matter how difficult the job and their very professional/​respectful in general.

Aaron did three scopes in my house (long story) and he was professional, honest and reasonably priced, and he is super nice.

I’m a realtor in the Seattle area and always recommend my buyers scope the sewer before buying a property. I found Aaron & Seattle Sewer Inspection about 4 years ago and have been referring my clients to them ever since. They are always on time, very professional and very affordable. I also like the fact that they only scope and don’t do repairs, so you know for a fact if they advise repair it’s in your best interest not theirs. I would HIGHLY recommend these guys if you’re having issues with your sewer line.

Wow! I didn’t even have services performed by Aaron, but 5 stars for excellent customer service! I explained to him, over the phone, what was going on and instead of charging me to have him come out and scope my drain, he saved me $ and referred me to a good and inexpensive drain rooter guy. Wish honest customer service like this existed everywhere! Thanks, Aaron!

Aaron does an excellent job and is very thorough. He’s easy going, clean and on-​time. I recommend him first, always. He is priced at the lower end of the scale.

We recently bought a 100-​year-​old house and at the recommendation of our agent, hired Aaron to do a sewer inspection as part of the process. His inspection found a major issue with the sewer line, which we asked the seller to take care of before we closed on the house. He explained the extent of the damage (major), estimated the cost of fixing it, and gave us a dvd of the sewer scope in case we want something really gross to watch sometime… If you’re buying a house DEFINITELY do a sewer inspection. The under $ 200 we spent on the inspection saved us the tens of thousands of dollars it would have cost us if we were on the hook for the sewer repair.

Had them do an inspection this summer. Aaron is top notch. Affordable, professional, clean, on time and a nice dude. Gave me a sewer scope dvd and explained what I should look for and anticipate with time. I am a fan.

We called Seattle Sewer to do an inspection for us on a house that other inspectors had failed to figure out how to scope the sewer. Not only did they scope the line but also provided top notch advice to our clients. Team Diva Real Estate highly recommends Seattle Sewer for all of our clients. They provide the level of service we expect for all of our clients at a fabulous price. Always professional, on time and work with our crazy schedules. Seattle Sewer Inspection is one of the top sewer scoping companies in Seattle.

Aaron did a great job scoping out a sewer of a home we’re looking to buy, during the inspection period. He was prompt with returning calls and showed up on time, early even, to the job site. Very thorough in explaining exactly where the problems were with the sewer – taking the time to go through the line and explain what corrosion looked like, and what could be done to fix the issues (but not recommending any company in particular to do so, which I appreciated). His camera could not get through a huge root ball in the line, however, but that was a limitation of the equipment and/​or sewer line itself, more than his expertise. He showed us exactly where the root ball was located, and at what depth, so that we could show the seller what the issue was. Great service, and great bargain as well… $ 150, way cheaper than what I’ve seen Roto Rooter charging for the exact same operation ($ 400+!).

On time. Showed respect for my home (wiping feet, asked if shoes needed to come off, had towel for equipment etc.) Explained what’s going on in pipes by walking me through the video. Pointed out potential future issues but explained that the are not immediate threats. Overall very professional and I felt very trustworthy.

These guys are top notch. What Beacon wanted $ 350+tax for, they charged $ 150 tax included. Beacon had VHS available, SSI gave us a DVD.
They took their time with the camera thingy and pointed out different spots and what was going on where while they did our «sewer pipe’s colonoscopy» to give you an idea what it was like. Live streaming video of you pipes in all their glory. They marked outside and let us watch as they did the sonar just to make sure we had confidence in their markings.
And they do the water jet in your pipes for under $ 300. Don’t get me started on what Beacon wanted to charge for that…

Did a great job, friendly, and informative.

Nearly every year our sewer backs up due to tree roots, and we have our plumber come to cut the roots back. When I found that our plumber was out of business, I saw the excellent reviews for Budget Sewer and gave them a call. Since I simply wanted the line cleared, and not replaced, they referred me to Aaron at Seattle Sewer Inspection. He quoted me the same price as the other lowest bids to cut back the roots. I wondered how much more it would be to run a camera through the line and locate the source of the problem. Aaron said that he primarily does camera inspections, and that the price for a camera inspection would be an additional amount at the same price charged for cutting roots, but that since he would already be there, he’d cut the price for the camera inspection in half. He was able to come out the same day.
Although our sewer pipe had apparently become offset and made it difficult for his equipment to push through, he persisted until the pipe was cleared and the problem area was located and marked in the yard (in case I decide to dig it up later.) And he patiently ran the camera back through the line again when I thought I had seen another spot where roots were entering.
Before he left, I asked whether he could snake out a bathroom sink that had been draining progressively slower. Although it was late in the day and he typically did sewer inspections and not plumbing, he ran a 25-​foot snake through the pipe, pulled out a huge clog, and charged less than I had previously agreed to pay for that. (I can’t guarantee that will be the case for everyone. But his company is new, and still building a client-​base.)
Aaron knows his stuff, was very pleasant, and clearly explained what he was doing and why, and what all the options were. I feel secure in recommending him, and his rates are very competitive. Lastly, they’ve got a well-​done website that clearly explains the work they do and what to expect.