Grossly overblown but a good hamburger destination. Harris beef which supplies them is no poster cow for quality, sustainable beef as anyone knows who has driven by the Harris Ranch feed lot on Interstate 5 between Sacramento and LA. And their fries… notwithstanding their admirable use of fresh cut potatoes… suffers a tragic flavor defeat to every other major chain. Possibly due to the oil, or the fact they peel the flavor away by denuding the damn things before flying. Or, simply a bad choice of potatoes. And, why don’t they get that shredded lettuce, sesame buns and diced onions are a given in the classic American hamburger? And what about those kiddie sized thin patties? Still, they get a lot right. They aspire to quality, consistency and deliver it cheap. But to perfect it, the professors at their«Hamburger University» ought to go on to graduate studies at places like Dirty’s in Austin or Lou’s in Sacramento or even Burger King whose corporate bun recipe is sweeter and made by the very same Bay Area bakery In-N-Out uses.
Tara S.
Place rating: 3 Campbell, CA
Meh. There are so many great burger places around these days that I tend to pass up In-n-Out. It’s ok, but Clarke’s, Super Duper, Smashburger, and 5-guys are better. The fries here are just awful. They get points for the fries being so fresh, but they are still terrible.
Beethoven C.
Place rating: 5 Palo Alto, CA
If happiness can be reduced to a simple meal of burger, shake and fries, then the in n out menu would be happiness, dine-in or to go. Find a parking spot, go up to the counter, and order a double double with grilled onions(animal style), extra crispy fries and a chocolate shake and find a seat. Get two small cups of ketchup to slather on the fries. Wait a few minutes and get your order once they call your number. Fine-in bliss could not be simpler. The staff here is awesome to boot.
Samantha C.
Place rating: 5 Mountain View, CA
Good for late night talks. Cashiers are friendly and patient yet efficient. Quality is consistent. Pretty clean(especially for having all-white surfaces). I mean come on, it’s In N’ Out… only Shake Shack burgers are tastier :) One thing I would suggest is for the staff to clean the tables more quickly when they have more customers come in.
Jui Han Y.
Place rating: 4 Saratoga, CA
If you are a burger lover, you must try In N Out!!! This is the best fast food burger. The price is affordable. You spend less than $ 10 having such delicious fast food. The bun was crunchy and the meat was juicy. I have fell in love with this burger!
David C.
Place rating: 4 San Francisco, CA
This is your typical In-N-Out, but these guys are fast. Its standard corporate practice to have a timer in the drive-thru window but man these guys always deliver! Also central location to MV folks and just a block away from hopping onto the freeway in case you need to grab some and go.
Peter G.
Place rating: 5 San Jose, CA
I mean you can’t go wrong with inn and out! This location looks the same as the rest. I don’t think they ever really differ except for the outside seating. Same menu(Secret and all) Heres a little tip for the secret menu but don’t tell anyone ok :) Protein Style, Animal Style, Flying Dutchman, 3×3. It doesn’t matter when you come here there is always a huge line at drive through. When I say huge I’m talking 10 – 20 cars deep huge. They even have a guy taking orders outside to streamline the process. I just go inside so I’m not waiting in my car. When I go inside its usually like a 5 – 10 minute wait but they make everything fresh so its totally worth it.
Andrea W.
Place rating: 5 San Jose, CA
Yay In-N-Out! Still the best burger place I’d say. This one is no different than the other ones I frequent at. I got a cheeseburger with grilled onions and chili peppers, yum. The bread is super chewy, the onions add an additional flavor, and the peppers add a nice kick and crunch. The vanilla milkshake is delicious too; creamy, not too sweet, and not too liquidy. Great consistency! I had to wait a bit for my meal though; there seemed to be a long to-go order before mine. But, food is good, yay!
Prince A.
Place rating: 5 San Jose, CA
It is all you can expect and and then some. Excellent service, fresh food, excellent pricing excellent parking, and very clean place
A. G.
Place rating: 4 Manhattan, NY
Five Guys is better, but for the price, it will do.
Abner B.
Place rating: 5 Palo Alto, CA
Excellent service I love it… I think this are the best burgers in America
Bjorn R.
Place rating: 5 Santa Clara, CA
Love love love In and Out Burger! I can indulged on three burgers at one sitting, since I do not care too much for the fries. Not that I don’t like them, just that I gotta make room for more burgers haha! Indulged and have a food coma!
Kat R.
Place rating: 5 Mountain View, CA
If I could only choose one burger joint to have for the rest of my life, it would be In-N-Out. Always consistent. Always done well. Staff are always smiling. I never recall them ever getting an order wrong. My only complaint is the fries, while delicious, lose their heat quickly. My remedy for this, of course, is to get them Animal Style. With a blanket of cheese, grilled onions, and sauce, it keeps those little babies nice and warm. My usual order is a double double plain, just meat and cheese, fries well done animal style. Sometimes I get a shake, Because they are delicious. It can get hairy during lunch, so I always recommend going during the off hours if you can help it.
Christine V.
Place rating: 4 New Bedford, MA
So delicious! Closely to where I live they are always very friendly however sometimes there are very long lines at drive thru and it takes quite a while. There are certain items not listed on menu outside which is pretty bizarre. But pricier than other places but worth it. Tastes so fresh and I like how they cut the potatoes fresh everyday.
Jim P.
Place rating: 3 Mountain View, CA
I don’t eat fast food anymore, I gotta start with that. My GF wanted a double double and animal fries and I’m more than happy to take her. Restaurant was clean, employees were friendly, service was decent overall. She was happy with the burger, apprently the fries were only ‘ok’. It’s a once or twice a year craving for her so I guess we’ll be back in a few months.
Derek S.
Place rating: 4 San Jose, CA
Came by for a light dinner the other night and managed to park at the office building behind In N Out with no problem! Ordering was easy and the employee was wearing his uniform with name tag. 2 x 1 with onions protein style came out very nicely. Lettuce was fresh and so was the rest of my burger, patty and onions! Fries were perfect this time around too! …they tend to get cold quickly so it’s best to start with fries first and then move on to the burger! Ketchup is available at the condiment counter and is served chilled! ~$ 5.5 for a light dinner!
Rick S.
Place rating: 2 Sunnyvale, CA
This location has slow service and average food, but at least they stay open late… The Service: The young man who took my order was very nice, so A+ to him. The problem came while I was waiting for my food. A total of three different customers received their food before I did, and they were behind me in line. Having to wait between 12 – 15 minutes to receive two items is ridiculous at a fast-food restaurant, especially when the inside of the restaurant was only 40% full on the night I went. The Food: I ordered a double-double with a side of fries, both were animal style. I had no complaints with the burger; however, the onions on the fries were clearly burnt and tasted gross. If you look at the picture that’s attached to this review, you can clearly see a dark/black patch near the top section of the fries; those were the burnt onions. If I had more time, I would’ve asked for a replacement, but I already had to wait long for my initial order, so I didn’t bother. Conclusion: While the burgers are decent at this location, the terrible fries and length of time I had to wait to receive my food really annoyed me. I’ll stick to the Sunnyvale location for future In-N-Out Burger cravings.
Nicole W.
Place rating: 4 San Francisco, CA
Whether it’s the little red palm trees or the tangy special spread, I’m not sure. What I do know is I absolutely love In-N-Out Burger. No matter where I go(LA, SD, SF, SB) the«#2 spread only» is consistently delicious. Why give this place four stars and not five? Upon getting food from this location tonight I was served exceptionally crispy fries. Were they delicious when doused in special sauce? Yes, but too crispy nonetheless. On a brighter note, other things I like about every In-N-Out: — Consistenly friendly service — They have never messed up my order — High Quality food — Inexpensive prices — Clean atmosphere — Free stickers :)
Gloria M.
Place rating: 3 Mountain View, CA
Okay … Who doesn’t like in and out??? We don’t have this in Colorado!!! every family member and friend that I have visit me here always wants to go to in and out! Since this is the closets to my home! I Iove it! and the fact that their open until 1 am! is even better. The burgers are devine and the animal fries are danm awesome!!!
Javier P.
Place rating: 4 San Leandro, CA
We have been here a few times for a quick bite on the go. Each time its always packed. Even when they’re at their busiest. They still give customers fast service. Unlike other in-n-outs around the bay where you have to wait 15 to 20 min or longer for your food. Not this burger joint. This is definitely my favorite In-N-Out. Amazing service and delicious burgers!
FastZu
Place rating: 4 Mountain View, Vereinigte Staaten
Sehr gutes Amerikanisches Essen zu einen sehr guten Preis. Für 10 $ ist die ganze Familie satt. Beste Burgerkette der Westküste. In der Filiale in Mountain View gibt es so gar kostenloses Google WLAN. Leider gibt es aber keinen Wickeltisch. Wickeln sollte man also vorher.
Thomas N.
Place rating: 4 Wiesbaden, Hessen
Schmackhafte Burger. Kleine Auswahl. Soll«bio» sein… Ich will mehr davon.