Plates & Licenses

DO NOT USE THIS PLACE! for DMV services. I went to this place to have them register my commercial vehicle believing that they would have more experience and knowledge than I on this matter. A convenience service for which they charge US$ 100.00. It ended with me having to explain the various DMV fees and calculating them myself to the woman they have there, Elaine. Further, when a question regarding our incorporation came up, I had to insist that she call DMV to confirm their process. She spoke to the person supposedly in charge of their account at DMV who confirmed the registration process for business vehicle registration. So at that point, I said, since you have spoken to the person you are going to interface with at DMV in Harlem my already shaken comfort level in using this company was somewhat bolstered. I handed over the service and registration fees. So, after having called me close to 8 times leading up to my coming in with the paperwork and fees; I had to chase her down after not hearing anything for 24 hours as to the registration status. Lo and behold, she did not get the registration done giving the excuse that she went to a different DMV location. Why? I asked for my money back; wound up arguing with the owner on the phone as he refused to listen and also had no answer as to why she would not go to the person she spoke with on the phone. He refused to refund the service fee — as no service was performed! Really incompetent, DMV should rescind their 3^rd party service agreement.

I would give this place negative stars if I could. Terrible. Just terrible. I went to this place to do my 5 hour class in order to get my license. It was honestly quick and rather simple. The place is small, and the bathroom is disturbingly smelly and unsanitary. But to my point, I wanted a road test ASAP, so I call the guy in charge and ask him to set up an appointment for me. God what a mistake! I told him I wanted my appointment within a weeks time, and he said he would get me what I needed. LIES. He charged me $ 30 and spent almost 3 weeks looking for an appointment. By then, I decided to schedule it myself and ask for my money back. He would not give me my money back! He told me he invested to much time. We argued over the phone and he hung up on me. Such a rude, disrespectful old man. I decided to just let it go and forget about the money because he obviously needs the money more than I do. NEVER USE THIS PLACE.

DO NOT USE THIS PLACE for driving lessons! The owner named Ed will fall asleep while you’re taking the lessons and he will tell you NOT to use your side view mirrors only the rear view & that you should rely on looking over your shoulder. I also told him if i would fail it would be b/​c i have issues parallel parking. He said «don’t worry. it is not important but if you want to, we will go over parking» We did it on 2 days (i had to ask each time) and we only practiced 3x out of those 2 days. Guess what? when i took my road test i hit the curb parallel parking and the instructor told me had i NOT hit the curb i would have passed b/​c i know how to handle the car. (hitting anything including a curb is automatic fail (even if just ur tire bumps it)
Ed failed to tell me i would be charged to set up another road test with him and use his car until i went in to see if he scheduled another test (which he did but failed to tell me the date & time) Then he said he would charge me for 30 mins of Parking training… I reminded him what he said, that it WASNT IMPORTANT to learn how to park and his reply was and i quote «Well I have my own way of doing things and you should have parked the way I taught you to!»
He is a jerk and if you do not have any experience driving AT ALL, do not use this guy for lessons b/​c you will not learn anything! (i walked away knowing what i learned throughout HS and my 20’s driving without a license. The only thing I learned from him was to stay at 30MPH or you will fail and to lightly tap on the gas when stopped at a light on a hill b/​c his bald tires will skid out)