Alex’s Auto & Tire Repair

(N.B. Original five star review dated 11÷8÷2010 removed and updated 6÷13÷2011. I do not want any kind words coming from me associated with this business after my most recent experience.)
I kind of have an issue with leaving my lights on and killing my car battery. I did it again today.
I was leaving the office at 4:30 and my car wouldn’t start. Knowing my chronic tendencies, I knew what to check first… yup, left the lights on. FML. I thought I was getting out of work a little early – small victories, man – and this happens.
I had the option of calling my insurance carrier to give me a jump. Instead, I called Alex’s Auto & Tire Repair since they are located next to my office. I figured they would take care of it quickly, then I could be on my way – and still ahead of when The Man says I can clock out – instead of having to wait.
Per the «recents» on my phone, I called Alex’s at 4:38 PM. The individual I spoke to stated that it wouldn’t be a problem and he’d be by in five, ten minutes. Awesome, I thought to myself, problem solved.
Five minutes pass and he’s not here. I rationalize that five minutes for most people actually means fifteen and I’ll wait it out. At 4:55 PM I’m a little more worried, but I figure maybe he’s going to wait until the day is over, close up shop, then come by. Ten minutes later, I’m still stuck at the office, waiting.
I call back to make sure he’s on his way. Another employee answers the phone, I review my situation and prior call. He asks me to hold on a second while he checks.
In the background I hear the voice of the first employee I had spoken to yelling: Yeah, I blew that guy off. Just hang up.
The second employee relates to me: My manager was supposed to take care of that, but he got sick and went home. Then he hung up.
So there you have it, this spot is for jerks.