Goodyear Auto Service Center

Got a state inspection and replaced 4 tires. They fixed a damaged headlight free because I had bulbs w/​me. Good customer service, but…
One of the managers started going off on some of the employees, first in the waiting room and then in the shop. He was so loud while in the shop that he could be heard clearly in the waiting room. Very profane rant, very unprofessional. Is it a deal breaker? No, I’ll probably be back. Just a little disturbing.

I was in need of a quick repair while traveling from out of town. These guys were the only place open on a Sunday and fit me into their booked schedule. Knowing I was from out of town they could have taken advantage of the repair work but remained honest. They fixed the issue and I was on my way.

Amazing customer service. I was traveling through the area and had a tire blowout near Morgantown. I came here 45 minutes before closing and the guys working were kind enough to replace all my tires. I couldn’t recommend this location any more.

This place is a terrible joke. The worst customer service I have ever experienced the first time I took my car here they lost the centerpiece to my hubcap… Not as big of a deal as them losing my car for 3 days wasting my time my insurance company’s time and the local police departments time because they swore they had no idea where my car was that some anonymous tow company came and picked my car up… On the 3^rd day I drive by the shop and my car is sitting outside the guy behind the desk offers no apologies just says it was an accident the wrong car was towed by mistake., when my husband and I confronted then they told me the guy from the tow company came and and got the keys by the time my insurance company contacted them they had a better version of the story they said the tow company let the keys in the car… Trust me take your service elsewhere they are careless and will not take responsibility for your vehicle if you leave it in there possession! Worst service in Morgantown
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I needed a state inspection on my truck. Despite the fact that it’s a older vehicle with very high mileage, I’ve taken excellent care of it and knew everything was in safe working order. However, I was still worried about being ripped off or told I needed a huge amount of (unnecessary) repair work due to the high mileage on the truck.
Having been majorly ripped off by Meineke the year before (see my review here on Unilocal), I was reluctant to use another big chain outfit, but they were the only ones I could find that could do the job the day I called.
What a nice experience! They got to work on my truck right away, were very friendly and professional and didn’t try to talk me into any repairs. My truck passed inspection with no problem.
They did print out an estimate for some suggested preventative maintenance, but weren’t pushy about it at all. Just basically said «hey here are some things we’d recommend if you want to get maximum life out of your truck». It was all fluid replacement/​flushing stuff and yes the quote was on the high side, but again they weren’t pushy about it at all. I didn’t mind at all being informed about what they suggested the truck might need sometime in the future.
Would highly recommend these folks!