Campus Park at the Ridge

I want express how in helpful the staff was at this apartment complex. Parents beware… My daughter was suppose to go back to school last August and didn’t go back due to medical issues. Our health insurance is one reason. We live in California & and our insurance only covers emergency visits. Not dr offices. So come to find out my kid been passing out end up at the hospital. No help. Go see your primary. She came back to visit and find out it happen here in California. She still been treated and do you think the complex understood when we tried to get out of the lease. they didn’t care. So we been paying for a empty room all year long and we get a final statement looking like this. I am so upset about over charges. My kid is very sick without a job now. And you want more money for a broken door, she didn’t live there. replacement of blinds. I am not a happy parent. There keys. That apartment management gave my daughter keys to her roommates without her knowing. When she called oops they made a mistake. They want 800.

I currently live at the ridge and there are many problems with the staff at this location.
1) Maintenance is horrible. I told them by garbage disposable was leaking so all they did was come cover up the areas where the water had got and rotted. Our dishwasher was leaking and the floor boards were coming up and they never fixed those. When I had told them that it was leaking they just came said «they ran it once and it didn’t leak» and the next time I ran it, it leaked. (Still hasn’t been fixed)
2) The office gives your pointless charges. When I moved in there was a disgusting table on the balcony that looked like it has never been inside so I left it out there and they randomly charged my roommates and myself each $ 25 a piece. Also the blind in the living room had broke a tiny bit, I didn’t make it a deal, and they charged us $ 4 a piece for that. (Keep in mind there are 4 people in the room).
3) Speedbumps. They have these unnecessary speed bumps that will tear your cars suspension up if you don’t drive under 5 under them.
4) Pot smell. There is always a smell of pot or cigarettes in the hallways of the buildings and they never do anything about it.
5) First day move in way disgusting. The very first day I moved into my apt. it looked like not one person cleaned or even entered the room in years. We spent the entire first day and then half of the next day just CLEANING the apt.
6)The shuttle. They have 1 shuttle bus and 1 normal bus. If you don’t mind waiting 45 –1 hr at times for a bus after class then go here.
Overall, if you could find somewhere else. GO THERE.