McCaulou’s Department Stores

Their customer service is horrible. I asked a sales associate if she could call the Moraga store to check if they had an item in the size I wanted. The two sales associates at the counter (who were not helping anyone else) said «No, it’s our policy not to do that unless the items cost more.» Even if I called my self they won’t check. Apparently there is a price tag for customer service. So I drove all the way to the Moraga store to find even worse customer service. There is an abundance of sales associates in store. But find a nice one. I commented on how surprised I was that their computer system is so old. I hurt her feeling I guess because she was very nasty after that. I’ll never go back.