I will start by saying I’m an adult in my 30’s & am on my second round of braces(my retainer broke as a child & my teeth shifted back). I’d had braces for a long time, I’d had head-gear, spacers, this stupid contraption for years called«lip-bumper…» yet, I had crowded/crooked teeth. I had put off doing braces as an adult for two reasons — first, it was/is very expensive(because insurance won’t cover adult orthodontics), & second, it was ugly! I considered getting braces a year or two before I got married, & was told I was not a candidate for Invisalign — this meant the metal ones were the only options. I put it off because I didn’t want brace-face wedding photos & I needed to save money. After we got married, I waited a few years before finally deciding to INVESTINMYSELF! I wasn’t enthused about the price or the metal-braces, I accepted it. I went to(literally) 7 or 8 different orthodontists, & I decided to go with Dr. Paquette. While he was not the least expensive, he stood out in every possible way. His location in Mooresville was perfect for me — close to home & work. My wait time is usually less than 10 minutes in the waiting room & less than 5 in the chair. You walk in & the office is really nice! It’s well decorated with a classy-Tommy-Bahama(ish) vibe. It’s clean, modern & has the occasional(but nice) feel of a resort. …not the tacky fish & seashell kind of motif, but natural wood accents & the occasional reference of a palm tree. I get the sense Dr. Paquette likes the beach; he’s often wearing a collared short-sleeved beachy shirt! The office is a good size with TVs(with informative videos playing) in the waiting room, a kids play area, magazines & a good balance of lighting(well lit, but relaxing). While I know the overall ambiance wouldn’t translate to my teeth directly, it gave me a sense of comfort that this practice has its act together & it has class. The real seller for me was the experience & knowledge Dr. Paquette has. I remember the woman who met with me for my consult said something along the lines of «Dr. Paquette helped write the book on Invisalign.» Huh? Well, she wasn’t kidding. He, I believe, is among the first to try new technologies they offer, & he offers feedback in their products before they become standard. He helps to make Invisalign so great, all the way from Lake Norman! At my consultation, the first thing she & Dr. Paquette asked was WHAT I WANTED. This is very different from all other practices who took a look, & then TOLDME what I needed. Dr. Paquette’s office took a different approach here & it matters, tremendously. I explained what I did & didn’t like, & expressed what I’d like the outcome to be. With that information in hand, they walked me through my options. Go figure, I had options??? I was a great candidate for metal braces(I had gone in fully expecting to do the Damon system because they didn’t have elastics, & found Dr. Paquette through them). We talked about that, then they also told me I WAS a candidate for Invisalign. There were others who offered Invisalign to me, but none instilled the confidence he did. Because he has a partnership with Align Technologies(Invisalign), he has FARMORE influence over & experience in the process. For the same investment & amount of time, I could go with Invisalign! A few other orthos offered Invisalign to me, but none instilled the confidence that Dr. Paquette did. He showed me a model with attachments, which is important so you’re not surprised when you get them & see they make the aligners much more visible when they’re in. Another differentiation: EVERY other ortho gives you a new aligner every 2-weeks, but only Dr. Paquette gets you a new one every single week. He is 1 of only 8 orthos in the world on the Clinical Advisory Board for Invisalign! He is a lecturer on Insignia Digital Orthodontics, Damon Smile & of course Invisalign. There are other accolades, but these had the most value to me. I’m a year & a half into my treatment, & just got temp veneers on 2 teeth that were really tiny(he worked with my dentist to facilitate this!). I’m about to do my final(2nd) revision & hopefully in a few short months, I’ll be ‘brace-free.’ The team here is very professional, & answered all of my million(practically) questions! Dr. Paquette will put a bar on my bottom teeth when I’m done(which I didn’t get as a kid), & will give me clear retainers for both the top & bottom at night(bottom was my ask for whitening & extra-hold… hey, I’ve had nearly 8 years of ortho treatment at this point, no more!) Speaking of whitening, he sells a much more cost effective professional gel to whiten your teeth at home, INYOURTRAYS! Saves tons of money over Zoom or other treatments. I’ve been very impressed with the commitment from Dr. Paquette to ensure I’m 100% satisfied. I will be sure to update my review after my final ‘manicure’(he will do a final shaping & polishing of my teeth), & after my last revision.