Dry Clean Super Center

My husband went there last Monday to drop three of our coats; he picked them up on Thursday evening. On Friday morning when I pulled the coats out of their bags, I found the coats the same exact way as when he dropped them– full of dog hair (we have a pug puppy) and with the very same easy-​to-​remove stains.
On Friday evening after work, we went to return the coats to get them cleaned because apparently they never even touched them– they only placed them in bags and hangers. Upon our arrival, I tried being polite when first approaching the girl in the counter, however, without even listening to what I had to say, she called on two other VERY RUDE teenager girls and all three of them almost attacked us because apparently they thought we had dirtied our coats again in less than 24 hours and wanted to get free service and scam them or something.
I told them about the hair and instead one of the girls said they wouldn’t be able to remove the stains. My husband literally scratched off the chocolate stain with his nail in front of her face to prove those were not hard-​to-​remove stains. She just replied with an uptight face, «I’m just letting you know about our policy, so you don’t expect anything else.»
I need to mention that never did any of the three girls apologized for the inconvenience or did they treat us with any manners. I have taken coats to dry clean in Mexico where dry cleaning is extremely cheap and I had never encountered any problems. We are supposed to pick up our coats tomorrow (Monday), but we’re never going back to this awful place.

Appallingly rude employees, I’ll go back to taking my dry cleaning a mile north. It may not be as pleasing to the eyes but they do good work and their employees are a pleasure to do business with.