We just had our two Carlyle sofas and two Carlyle ottomen reupholstered by Sleepable Sofas. These 4 pieces have served us well for 35 years in a family room with four children and countless friends and sleep-overs. And now these sofas look and feel just like new. I can’t say enough about the expert workmanship, friendly customer service and professional delivery people that we have experienced here.
Tweaty B.
Place rating: 1 San Francisco, CA
SLEEPABLE Sofas, Inc. is the manufacturer of Carlyle Convertible Sofa Beds. Check out their own website: The problem is that Carlyle Convertible Sofa Beds isn’t set-up to repair or service their sofa beds when they break and the owners live or move outside their service area(NY/Tri-State). Although NONE of these out-of-state repair issues were disclosed at the time of sale, the Carlyle Sofa Bed CEO used the blame-the-out-of-state-customers approach for even buying one of their pricey sofa beds. Carlyle reps said they would«try» to find someone in our area who could install one of their exclusive Steelweave mattress frames but they did not offer an estimate on the cost of the labor. Additionally, Carlyle offered no warranty on the labor because the installer won’t be a Carlyle-trained installer. These open-ended charges did not even include the price of a replacement Steelweave frame being shipped to us. Carlyle initially quoted an amount of more than $ 800. See defective mechanism here: