Love the staff and the ice cream. A staple in the summer here in Montgomery. Absolutely love that they offer two types of gluten free cones. Makes all the difference to us GF folk. So much better than having to get a cup every time!!! Thanks Richards!
Nick L.
Place rating: 3 Montgomery, NY
This has always been our favorite ice cream spot. Good service and really good ice cream. The new cups for ice cream are terrible! A large is nearly the same price as a medium blizzard and is half the size. The cups for regular ice cream are smaller, flimsy plastic. Sort of a rip off now. Disappointing.
J D.
Place rating: 1 Newburgh, NY
Just went and got a medium E.T. Sunday. Looks like a Jr or small size. I did confirm I got a medium. I asked if there were Reese’s pieces BC I couldn’t see any and she said yes. Come to find out there was about 4. To top it all off. It was 7 bucks! The lady in front of me ordered a Sunday and she got it served in a Styrofoam to go container. She said, what the heck is this? The girl behind the counter explained that they are now serving in different containers. Yeah a lot smaller containers. Really, Come on now, what happened to this place.
Liza F.
Place rating: 5 Montgomery, NY
I normally stick to a hot fudge sundae or ET sundae but this year I branched out and am very happy I did! I had plenty of hot fudge sundaes and ET sundaes but I also had some brownie sundaes, waffle sundaes, apple crisp sundaes, banana ice cream, pumpkin ice cream, and plenty other varieties. All were so good it made it hard not to eat the something everytime! I’m sad they are closed for the season but as soon as they reopen i’ll be there regularly!
J M.
Place rating: 1 Wallkill, NY
Past it’s prime. They have forgotten the basics. You will not get friendly service from the older(compared to the young kids employees) lady that works there that I believe is an owner. The supposed homemade ice cream is okay. Not great. And bring your own napkins! It’s like pulling teeth to get a couple. When you pay premium, it’s nice to get decent service that appreciates your business. Not here. Go to elsewhere, there are several nearby.
Tara P.
Place rating: 2 Manhattan, NY
Don’t go. Don’t bother. Here’s why… So, in case you don’t know this ice cream spot is in the middle of humble bumble upstate. The kind of place where a slice of pizza costs $ 1.50 and can feed your whole family. It’s the Mecca of .45 ice cream from Stewarts. I went here because Richard’s was supposed to be homemade ice cream and I thought how cool. I ordered a super burger. I asked what made it super. They said, lettuce, tomato and mayo. Wha?! That’s not super, that’s called human decency. I had them add bacon. Dur… My version of their burger ended up great. Next, I ordered an Oreo cookie blizzard with peanut butter cups. I had this vision of white, agains junks of dark with little half buckets of peanut butter and chocolate. This was not that, it was chocolatey sludge with no discernable flecks of PB cup. Bah! I also ordered onion rings and chicken fingers. Here is where we go off the rails. The chicken fingers were 5 pieces for $ 675. I mean I don’t know know great math but $ 1.12 per finger! An abomination! This is America. Oh and the fingers did not come with fries. Even bowling alleys and bingo halls know you can’t just send out fingers with no fries. This is just despicable. The rings were ok. They screwed up my order and forgot them. They also forgot my seltzer. The fingers were overbreaded meh. They accidentally gave me fries. Oh and to top it off they don’t have a restroom. So, if you have to pee, you can try McDonald’s which is 1.2 miles away, or go in the bushes like you did as a kid. Next time I will just get some nuggets and a cone from McD’s rather than pay $ 26 for mediocre food, mediocre service for too much money.
Kathleen P.
Place rating: 5 Jacksonville, FL
Love Richards! Best ice cream around! Been going here for years, absolutely the best!
Laurie s.
Place rating: 5 TN OF NOCATEE, FL
Can’t get enough of the lemon ice cream! Half of our party of 8 ordered it the other day with a variety of toppings and everyone loved it! Soft serve is made perfectly, and the ET Sundae is a perennial favorite when you really want a treat… Full of Reese’s Pieces and peanut buttery goodness.
Tee C.
Place rating: 1 Walden, NY
I used to come here every year. The last time I went the ice cream was expensive and tasted pretty plain. Save yourself some money and go to any Stewart’s and get some great ice cream !!!
Sonya S.
Place rating: 5 Atlanta, GA
Absolutely the best ice cream ever anywhere! The ice cream is soft, but this is not«soft serve» as one would expect. This is the richest and densest soft ice cream you’ve ever consumed. A spoon will not easily scoop up this confection. We chose to have our«small» serving dipped in chocolate and began to devour. We tried the pistachio, butter pecan and birthday cake flavors. All were wonderful. Being on vacation allows you to bend the rules a bit, so we stopped by before dinner on two separate occasions. How is it possible for such an establishment to be in existence for 51 years and NOT have a Unilocal review? I’ll post some pictures as soon as I get a chance!