Mora Rooter

This is one of the MOST unprofessional companies I have ever had the misfortune of hiring. My elderly mother’s home needed a new water heater, I like supporting local businesses so I called Mora. He installed the water heater and then there was a gas leak, because the valve was not properly installed. after the gas leak the electronic igniter was faulty which prevented the pilot light from lighting. I called Mora and he REFUSED to come out and replace it. The water heater and all parts were under warranty and he told me to call the water heater manufacturer and ask them to send me the parts. When I called, they said that the plumber that installed the water heater needed to request the part. In the end I called AABCO Plumbing, they showed up within a couple of hours, a smile on his face and the part in hand. Was finished within 30 minutes and we now have hot water. I would not refer my worst enemy to Mora Plumbing.

Mora plumbing was professional. He was upfront with his pricing and did a good job of explaining what he had to do and why he had to do it. He was on time to the job and got all the work done in a timely manner. He did a good job of setting execrations up front. That’s the best thing you can do as a business owner. I would recommend him to anyone who needs his services.

I had an excellent experience with Mora Rooter. I called Henry for a clogged up sink at a rental property that I have. He quoted me a price, showed up on time and got the job done. The best part was he didn’t come back to me with some excuse and an additional fee. Thanks Henry for for being honest and getting the job done right and fast.

I would recommend Mora Rooter to anyone in the San Gabriel Valley that needs an honest, efficient and reasonably priced plumber. He took care of a bad plumbing problem for me on a Saturday, even though it required crawling under the house and digging down to the main drain and replacing part of it. Work was well done and very reasonable. Great job!

I have never reviewed anyone before, but feel so strongly about this. First time I used Mora Rooter it was fine, this time a disaster. Should have know something was up when he opened the cupboard next to my sink, not under it. If you can’t find the sink there is trouble. Took him 2 trips to my house and several trips to the hardware store to fix my clogged sink. He replaced all the part to my sink and 3 weeks later all of a sudden two pipes came apart and I had a flood all over my kitchen. It was Saturday evening, but he advertises 24 hour service and after all I had paid him $ 300. He ask me what did I want him to do, come over and mop up my floor? That might have been a good start. He told me everything was fine when he left and he was out to dinner so I would have to wait until he could work me in. Could not give me any idea of which day or what time, but he was sure it wasn’t his work! It was all new pipes, so how could it not be his work? Next plumber that came out told me Mora used cheap materials and no plumbers tape, putty nor adhesive. That plumber didn’t even charge me to repair the Mora’s work.
Unfortunately I paid Mora cash and I left for work before he was done so he didn’t leave me a receipt so I can’t even take him to small claims court!

I was very disappointed with Mora Rooter’s dishonesty. They said they would come over my place to have a check or assessment on the plumbing issue of my house tomorrow. When I called them the following day, they said they would charge me 50 bucks for the evaluation. I wish they said that the first time I called him. If I had him to do the repair, I wonder how many hidden charges he will have. I would definitely stay away from Mora Rooter.

Mora Rooter is owner operatorated, Henry Mora has been in the business since 2003. Prior to opening his doors, he worked in the plumbing field for ten years. Theyserve the Los Angeles communities of East Los Angeles, Whitter, Pasadena, Alhambra, Monteray Park, San Gabriel, Montebello, and the entire San Gabriel Valley. I had great experience with this company, they are honest and reliable, but most importantly they get the plumbing job done right the first time!
Their Specialties: Trenchless Sewer Replacement, Pipe Bursting, Copper Repipe, Hydro jetting, Water Main, Drain pipe, Gas Pipe