Ana’s Alterations

Took in a dress for an alteration. The lady told me she would have it ready after noon the following day. I had my husband pick up the dress for me around 1 pm and it was not ready. He also paid her at that time. The lady apologized and told my husband she would have it done by 5 pm that day. I went in just before 5 pm and the lady tells me she was NOT able to do it. She apologized and said she would have it done by noon the next day. So the next day, I had my husband pick it up for me and he tells her he forgot his receipt and she tries to pull a fast one and tells him we did not pay!!! She then suddenly remembers we did pay! SMH! She seems like a very sweet lady, but based on service I will not use her again!

Nice older Hispanic lady. It feels like I’m going to family. However she lost my $ 50 dress when I dropped it off for alterations. I’ve been to her many times and even referred people to her. She claims she gave me my dress back already. She stated if I don’t have the ticket than she gave it to me. I found the ticket and so it proves she never gave me the dress. The thing is, she doesn’t always collect the ticket. Especially since I’m a regular. So she can’t use that as a concrete way to tell that she gave me the dress back. I think she accidentally gave it to another customer or lost it in the pile of clothes she has. She refused to give me a discount on another dress I brought to her for alterations in exchange for the lost dress. She needs to accept responsibility for losing my dress. It’s a business. She’s lost my business and I will no longer forward people to her.
On many occasions I’ve returned for my dress and it was not ready and I had to come back later that day for it again. On a couple occasions, it still was not ready when i returned. So call ahead of time to save you a trip cuz she doesn’t even give you a discount for wasting your time.
Like i said… It feels like I’m going to family, but I feel she took advantage of me like family can do. Her work isn’t the cleanest or the best I’ve seen but she does the job that’s required. She is a one woman team, so I get that it gets busy. And I have been a customer for years until this occasion. Shows you how she treats loyal customers.
I don’t have the heart to give her one star cuz like I’ve said, she’s altered many things for me and her prices are cheap and she’s even stayed open late for me to stop by for my items after work, but I’m severely disappointed in her customer service.
There are many more mom and pop shops around that probably won’t lose my dress.

Anna is such a lovely lady. She was nice enough to open on a Sunday to work on my BF’s military uniforms. Anna had them done right away, and she did such a great job. Gracias Anna!

So I dropped off 6 pairs of pants to be tapered on 6÷17÷15. Only $ 6 each! Great low price and Ana seems like a sweet lady. Told her I won’t be back to pick them up until 6÷30÷15 (that’s almost 2 weeks). She told me that was a long time and she should have them finished sooner. I gave her my phone number for her to call me when they’re finished even though I may not be able to stop in any sooner. I stopped by yesterday, 6÷30÷15, and she seemed a little surprised. She didn’t have them ready yet and I told her it’s okay. She told me she’ll have them ready for me the next day at 8am. It’s 9:50am now and I see that her shop doesn’t even open until 10am! Kind of disappointed in the service. Waiting for her now in the heat so decided to post this review. I’d give her a 1 star if the prices weren’t so affordable. May give her another try in the future just because of the prices.
Changed to 1 star because she did not open on time and I could not wait any longer. It’s 10:05am.
Drove by again at 10:15am and she was still closed.

I took a dress to get hemmed on a Tuesday and asked to pick it up next Wednesday, which she agreed to. I came in on the agreed upon date and my dress was in the middle of a pile of clothes. Ana hadn’t even touched it yet. She promised it’d be ready the next day and it still wasn’t. I had to wait while she finished. She was very apologetic and gave me a discount. The quality of the work made up for the inconvenience.

She’s was very friendly, quick, and great price! I paid $ 5 to get my uniform pants hemmed and she did it in 5 mins while I waited in the dressing room. It came out perfect!

Such a small hidden place, but amazing service and great prices. Went in to get a last minute dress alteration and she took it without a problem, had it ready the next day :) called other places and I was being quoted $ 35-​$ 45, but she charged me $ 10 :D her work was very clean and professional. I went back for other alterations and will be going for future ones.

I paid $ 10 to have a long sleeve button up shirt altered from the sleeves and torso area. The process was quick and easy:
— Drop off: Go into changing room, pins are placed and you’re on your way.
— Pickup: Fast and efficient. Tried on my shirt and my expectations were more than met. Ana did a great job and catered to my needs.

heads up; it’s right next to the Scuba Shop. she doesn’t have a sign
my sister just had her prom dress altered. only 40 dollars, the dress was done in one week, and it came out BEAUTIFUL. sooo happy with the owner (Ana) we even tipped her! she was great, this is defiantly the place to go!
ps. her dress has A LOT of sequence (which everyone knows it’s a little bit more of a challenge)

Little old Hispanic lady behind the counter was fast and efficient. Not sure if she was Ana, but the place was full of clothes all around. Ordinarily, I’d say it was a tad bit too messy for a business, but after personally seeing the quality of the work done here, it’s no wonder there wouldn’t be any room to put anything.
I had to get some work pants hemmed and it only cost me $ 5! I took them in early in the morning, like around 10 am, and I asked her if it was possible to have them by 5 pm. Without blinking an eye, she told me yes, and when I came back at 5 pm, not only were they ready, but they looked like they had just come off the rack! The lady was nice and friendly. Not sure if she speaks English because I busted out my broken Spanish and we got along just fine.
One other thing to note is that if you are man with the same problem I have, it can be fixed for $ 10-​$ 12, which is WAY, WAY, lower than what I had heard it would cost. My problem is that I have a big neck, so I have to buy bigger shirts to fit my neck into. The problem is, when you buy a bigger shirt with a bigger neck, the rest of the shirt is even bigger, so even though I’m a big boy, I swim in the rest of the shirt, and not even shirt stays can help me. So depending on whether she has to cut some off the arms or take some off the back, it’ll cost you $ 10 or $ 12. I’ll be back.

This place is great for any type of alterations. Anas is extremely affordable. It just takes a while to get back. Make sure you call ahead before picking up to make sure its ready.
Otherwise she does a GREAT job and great price.