Turner – Stevens Live Oak Mortuary

I am very pleased at what an excellent job the mortuary did for us. This was a very difficult time for my family and they made it so easy for us. I worked with Maria and Mario. Both were very professional, compassionate and so responsive. They made this process easier for my family.

Beware of Live Oak’s In humane hard sell. Since my father owns a lot here I called to purchase the Funeral service when we knew the inevitable was coming. The sales rep quickly came to hospital and provided two prices: «Before death» and «after death,» the later significantly higher, pushing for us to buy now. The sales rep even suggested that it may be difficult to get the «Before» price because of terminal illness.
People are vulnerable at time of loss, expect unkind and inhumane service at Live Oak.
Fortunately we found Douglass and Zook, they are a blessing at a time of need.

My family has used this mortuary a few times for our family members that have passed. They provide great service and funeral directors are supportive and knowledgeable. We Recently Did My Grandfather Service With Them April 2015 And They Made This Process As Easy As They Could FOR US And His Service Was Beautiful. Thank you

I went here to ask for burial locations for 2 relatives. I waited 45 minutes and when they had still not found someone to help me I asked them to call me with the information so I could come back another day. I have been waiting for 2 weeks and they still have not called me. According to the receptionist, they have no computer system to look up where the people there are buried. Terrible service and time for them to come into the 21^st century.

It is, what it is

I went here for my grandmas funeral… how hard is it to bury someone? apparently pretty damn hard. the coffin was a standard size and did not fit into the mausoleum. this wouldnt have been a big deal except we found out at the funeral… while the entire family was watching… with a casket sticking half way out.
they proceeded to scratch the sides of the casket until finally giving up and removing it. they then proceeded to take the casket back to the mortuary so they could open it up and remove the handles. after that, it went in just fine.
so in a nutshell… they were very helpful for the entire process. i wish the casket thing was figured out ahead of time but it wasnt.
we also had a deacon… he was horrific. words that come to mind when i think of him are asshole, lazy, insensitive, and weird. he kept asking the family to hold his shit and asking questions about how she died and when… during the service.
this was a day to remember my grandmas life… now i get to remember how messed up her service was.