Horrible customer service. Came here to pick up cash a friend sent to me so I could pick up some items for her and the lady was RUDE(her name is Lynn). She told me to wait because she had to finish what she was doing and she proceeded to check things off a «list». I guess customer experience isn’t important. So I waited, 8 min to be exact… While other employees walk up asking questions. Save yourself the hassle and do not shop here… Another day, I come in again to pick up cash and before I could even say anything the lady says«Machine is down, go down the street». No eye contact, no hello. Sorry Stop and Shop I tried to give you chances but you will not get any of my money…
J.C. B.
Place rating: 2 Monroe, NY
Staff at front end not very friendly, always seems to be only 1 register open at lunch-time along with a self-service checkout. Store is clean and stocked, but going frequently between 11: am and 1: pm it’s really amazing how the registers are not managed better.
Kim F.
Place rating: 2 Harriman, NY
Grocery items here are generally more expensive than the Shop Rite up the road on 17 M and the staff at the help desk is crabby(though cashiers at checkout are generally quite lovely). When there is enough time to run farther up the street, I would definitely choose another store.
Stan C.
Place rating: 3 Monroe, NY
I would never shop here for my major food shopping needs. With their prices, I can re-finance my house. I go here strictly for 1 or 2 items that I forgot from my major shopping elsewhere. The staff is nice and are available if needed so that’s a plus. So why the 3 out of 5 stars. Simple… the self-checkout machines. There are 4 of them there and they are NEVER all open at once. Kinda defeats the point of having them. You can always count on 2 of them working and 1 of the 2 does not accept cash. This is the case from the time they open until they close, rain or shine, busy or dead, weekend or weekday. Please see for yourself. It’s quite the sight. Long lines and the self checkout lines are half available. Had this been rectified years ago, it would have earned a modest 4 or 5 out of 5.
Joshua S.
Place rating: 4 Towson, MD
No complaints, which is about the best compliment I can give a main-line grocery store. Store was clean, well stocked, and had a reasonably typical layout. I saw a decent meat counter and other signs it is a decent food option. We did find the self checkout machine a little fussier than normal about acknowledging a product ws there, but the staff were on it quickly without huffing or puffing like you see at some larger chains. I see no reason not to recommend this location, although I will note there is a lot of vacant space in this shopping center that feels a little sketchy.
Brianna S.
Place rating: 4 Tuxedo Park, NY
We’ve got to learn to leave the house sooner! So as not to be rushing at the last minute to check things off of the grocery list before the store closes. Signing up for the rewards program is easy and offers up many discounts, we saved about 1⁄6th of our bill this way. Money is money. I’m not sure if they double coupons like their competitor ShopRite. They offer a variety of fresh produce and organic foods. I personally felt the meat department was lacking. BUT I was reminded it was the END of the night. oh yeah heh *blush*. So we’ll have to try that again when it’s daylight. They also have a floral area and I think a Pharmacy. The isles are wide enough without being huge. And all of the staff is very helpful if you seek assistance. I’m not yet sure which grocery store will be my store of choice but we shall see in the future =) Oh and a tip, at the end of the night the left door(facing the building) is locked so you probably want to park near the other door, especially if it’s raining.