Kiker Pools And Spas

On August 11 2011 we moved into our house. We have an in ground pool that was working fine before move in. When we moved in we noticed that the pool was dirty and it needed to be cleaned. We called Kiker Pool supply to get the pool cleaned. When they came in they said there was something wrong with the valve and the pump and it needed to be fixed. That was the only time I was there with them. And let me tell you about their professionalism;- Brain Kiker, came with his son or nephew and an uncle. don’t know the dudes name. He actually spat in the concrete area next to my pool. Multiple phone calls later they said they were at my place and valve needed to be changed. They alleged came in and worked on the pool when we weren’t around. A month later I noticed that my pool was draining constantly. When I called them they said there were some acorns in the pump and it broke it and it needed to be replaced. This was not what I called them for and i dint know what work they did except for the first day. Now they send me a bill for approximately $ 300 for some plumbing services they did for me. There was no work order and I never signed off on anything. I called them over 2 months ago telling them I will not be paying for this and they caused more damage and I have no idea what work they did. I decided to ignore the issue as I am planning to install a sand filter next year from Leslie pools.
During this time I went to Leslies pool and they told me how to clean my pool. And i got my pool cleaned that way.
Today (9 dec 2011) I received threatening phone calls from Kiker pools telling me that they will be taking me to court. I have already filed a compliant with BBB about them.
I am never ever going back to them nor I am going to recommend them to anyone.
$ 300 dollars is nothing for me to pay them But I will not pay someone for doing something I never asked for, when I was not around or when its not working. If my pool didn’t drain constantly I wouldn’t have a problem paying them.
Update: The lady who picks up the phone just said «You are dirt». Nice customer service and experience.

Local pool place that sells chemicals and generally everything that you would need for either an above ground or in ground pool. I find their pricing to be in line with most places and they are close to my house which is an added bonus. I recently used them for services to close my pool for the winter. They were easy to deal with and I actually had an issue with the pool cover where they had to come back out (which is why I give this a 3 ILO 4 star review) but they handled it professionally and I was billed after the service in a timely manner.