First the good. It was fairly quick to get the car and get out of the airport. Now the bad. The lady behind the counter handles Avis as well as Budget rentals. It must have been a long day for her because she was very rude and when we didn’t choose any of the add on’s or upgrade the car she got worse. We got a Kia Rio that was just below a full tank of gas. There was damage on the car that we had to claim because she said it had already been inspected and it was just fine. The car was dirty … but it could be because it looks like it had not been used for quite awhile.