Sprint Store By Wireless Lifestyle

Wonderful visit to the store! My son bought a Note 5 and the staff were amazing. They explained everything he needed to know. taking their time so he would understand. We also got a free tablt with the purchase! And they helped me with my phone. answering all of my questions. I noticed they treated all their customers this way which is amazing! Thanks so much!!!

I don’t live in the area but I come here when I stay with my boyfriend and every time we’ve come here it’s always bad service. today I went in for a screen protector, I picked it out and waited about 20 minutes just for the girl to come and ask me what I needed and that I can’t get the protector put on because they «might not have time». if I’m about to spend $ 40 on a glass screen protector I’m not about to try and put it on myself which I explained to her. she said I can purchase it and come back another time and I told her I don’t live here. I also noticed 2 other people waiting to be helped behind me, so if they don’t have «time» to put a screen protector on for me then they shouldn’t have time for those other people either. I really wanted to bitch the girl out because that’s their job and I was waiting so long just to be told no. I wish she would have had the manners to ask me what I needed help with when I sat down so I could have known from the start she didn’t have time but instead wasted my time. Overall this sprint store has the worst service and I wouldn’t recommend going.

Been a sprint customer since 2013 and never had a problem with them but it seemed like when my contact ended and I went on the Sprint Pre paid plan the employees at sprint started treating me like shit. I been to the Sprint on McHenry twice because I live close by and each time I walk in the dbag manager lies and says oh are system is down. But the people ahead of me just paid there bill so how did the system go down that fast humm very rude and very disrespectful so that last time was my last time stepping foot in that store. That’s the type of people sprint hires rude and nasty people. That’s fine I’ll take my business elsewhere

Who the hell charges 3 dollars to pay a bill in cash? I can’t believe that. It’s ridiculous how they try to rope people in amd charge for every little thing at sprint. I regret it.

I have seen, several times a day, commercials Sprint is running for cheaper rates on their services, for multiple phones.
I went into the McHenry location in Modesto. My husband uses Sprint only because the phone he wanted was at Sprint, he has used them for several yrs, not the best rates. He has unlimited talk, text, no data, he has used text 3 times ever.
So when seeing the ads several times a day, t. v; radio, magazines… etc. We went in to add me to his account it was going to be $ 2 more then what we are paying now having 2 different providers. Again 1 phone unlimited talk, text, data, 1 phone unlimited talk, text… no data. $ 2 more??? Really. I guess they think they are the only provider out there.
I just seen another commercial from Sprint saying they will cut your bill in half… NO THEY WON’T
DON’T WASTE YOUR TIME

So I called yesterday and asked if they have any iPhone 6 in stock and the guy said they did. Come today and first thing when I walked in the guy was real rude «nope we don’t have any» with a attitude like I knew one of his co workers misinformed me. I informed him I called yesterday and the guy said they had 64gb iPhone 6+ and he was like «nope I don’t know who you talked to but we don’t have any so I don’t know what to tell you» great customer service! It seems like all the Modesto employees at every apron store are unhappy or really rude and misinformed. I’ll just drive back to Fresno and take care of my stuff there. Don’t even walk in here. Pointless.

I thought I’d seen it all from Sprint.
Until today.
I waited over an hour on Saturday while the two store employees helped the ONE customer in the store. By the time the customer left, I was told curtly that they had to close and could not assist me. I was welcome to return the next day.
Today, Tuesday, I came into the store and was making more progress until they asked me if I wanted to pay the full amount — the amount of my bill PLUS a $ 3.00 convenience fee that Sprint requires its stores to charge its customers to make payments on their accounts.
A convenience fee? Pardon me: what?
I’ve heard the word «extortion» sugar-​coated many different ways, but leave it to Sprint to come up with a new way of shaking down its customers. This ought to give Sprint a lot of free word-​of-​mouth advertising, particularly for students; seniors (like my wife and me), people on fixed incomes; those who are out-​of-​work, etc, etc.
Just to make certain that I didn’t misunderstand their explanation of this ‘convenience fee’ I played back the video of the exchange with the store manager who curly argued that Sprint has the right to «…impose whatever penalties it imposes for its convenience.»
Sprint has absolutely no shame. Of course, they’ll pay Unilocal to remove unfavorable reviews like this one. That’s okay: I’ll post the video of this encounter on YouTube.
Sprint: you’ll get so little, paying so much.