Poor customer service at checkout. I stood in line where there were no cashiers except at the Print and Design center. The worker at the Print and Design center kept looking over at me, so after standing at the checkout for a few minutes, I asked her from where I was standing if I needed to come over there. She nodded her head yes and I made my way over there. That’s when I saw her name tag said Amanda. She did not ask me how I was doing or if I found everything okay. She seemed bothered by her job. At the end of the transaction, which I had to request a bag for my colored printer paper, I asked if there was a corporate number. She seemed surprised and said no, so I told her I would find it on my own. I am extremely disappointed that this store expects their paying customers to stand in a line for a checkout when no one is there, and the worker(s) at the print center don’t even acknowledge you’re standing there and that you need to come to their department to check out. There should at least be a sign that says«Please checkout at our Print center» so customers don’t waste their time standing in line for nothing. I will definitely take my business elsewhere even though I purchase from this store on a regular basis. Highly disappointed and annoyed after this visit. Great customer service is hard to find, and this particular sales associate proves that terrible customer service is priority in this store.
Julie M.
Place rating: 5 Mobile, AL
All of the employees are very friendly and helpful. They are super knowledgeable about the products and selection.
Jolee A.
Place rating: 5 Mobile, AL
Everything is si easy to find and the employees are eager to help!