Soo Line Building

You should definitely avoid living here! I’d compare it to a used car that someone shines up and talks up to sell. But once you’re there and you experience you understand how awful it is. It’s a converted office building. So the layouts are very odd. Construction is very poor. cheap materials. So many problems with appliances. Noise is a major issue! The circuit box was not working right and it the power kept shutting off. It took management weeks to fix it. Obnoxious loud parties. Drunken idiots everywhere. Dirty. Concierge is not staffed ²⁴⁄₇.

I agree with the other comments, but need to add for NON-​Minnesotans. Trashy and LOUD. sums it up here at soo line. Residents are so desperate for attention, they never leave or travel, I was rarely home but every time I was, the noise was unbearable as they let anyone in from the street. Fireworks? No problem invite 100 of your unprofessional, unattractive friends over and we will light them on the roof at 2 in the morning. I understand this is luxury for Minnesotans and that you will never leave, but you need to have respect for the educated, cultured people visiting your sess pool town, which smells like vomit thanks to the homeless everywhere. also, 24 hour response to maintenance request is the average in nicer normal cities (NYC, Chicago, LA), Learn from them! No one should have to wait 2 weeks for a work order! See ya Minnesota! I will NOT be back!

We moved to the Soo Line building on late May 2015 and were a bit scared about the previous comments. Fortunately, our experience has been extremely positive. This is our third rental in a building property after previous experiences in Jersey City, NJ and New Haven, CT. We are very surprised about the quality and professionalism of the Soo Line team.
The first day we had minor issues with the apartment (e.g. toilet was flushing heavy or some power plugs were not properly working). Maintenance showed up after a few hours and repaired everything. They are very diligent and professional. We later requested a few other things and again they solved everything promptly and efficiently.
Management (Jennifer Daniels) is very nice and helpful. She has provided efficient solutions to some architectonic questions/​issues we had and always replied in a promptly and nice manner. We honestly do not understand previous comments we have read.
The train noise is a fact, the tram is circulating along the 5^th St, so all properties facing the street will hear the bell a bit. However, we do not hear anything as the windows isolate very well. We also appreciate the convenience of having the tram stop just one block from our door. There are frequent parties in the terrace, that is true. Some people talk loud when waiting the elevators although management have advised repeated times to be considerate with the other neighbors. In general, the Soo Line is a young community. We have a complaint because some dog owners were circulating with their dogs in the pool area. Management sent several reminders and it seems dogs are out of the pool for now.
We enjoy a lot the indoor pool and hot tub. In not many buildings you can have a warm bath during the tough winter! The barbeques, lounge and common areas are great for weekends and parties with friends. The building is skyway connected so it’s very convenient for going to theaters and restaurants in rainy or future snowy days.
Parking spots are scarce and not cheap but they can get a better deal than the one you find in the street.

This place is awesome. Located right next to the light rail and all the best locations in the city. The place has an 18^th floor club room that looks out over Target Field and the entire city… It’s great!

Don’t you just hate it when…
Someone lies and harasses you to where you have to get lawyers involved especially if they are management and held to higher standards.
Let me explain…
Take a look at the other two hidden reviews, they are actually very accurate.
We had problems with this place from the very beginning and knew that should have been the sign to never move in. Nice location, being downtown in general but everything was such a hassle to just move into this place and I definitely didn’t notice the constant train noise every 5 min, it’s loud.
They tried to get us to pay for a more expensive parking space then what was initially agreed on and tried to basically say tough luck that’s all we have now.
Then the heating in the entire building is a joke. We had the thermostat on 82 and it felt like 60 degrees.
And lastly good luck trying to get anything done with their «management».
All they want is money and they will do anything, even lie, to get it. If you come to them with any sort of problem you get to deal with «Jenni» who likes to have her nose in everything and will rudely comfront you if you have a complaint (can’t have herself looking bad). It’s all about customer service no matter where you are and for the price you’re paying here… the annoyed looks from her, no professionalism, zero managerial skills and runaround we kept getting just really turned us off completely and after TWO days we decided to leave, it was that bad.
Tip: Make sure you keep a record of every conversation and all signed documents with them. They like to say you did or signed things you never did.

Pros: Nice décor. Next to light rail. Close to river, bars and restaurants. Concierges are nice when they are there. Rooftop garden next to pool is quiet after work during the week, and a great place to sunbake. Good views from rooftop terrace.
Cons: Frat house. Lots of loud and drunken idiots, particularly on the rooftop terrace and other areas. No sound insulation from hallways into apartments.
The 1BR apartments have bedroom walls that stop several feet from the ceiling, so if you are in the bedroom, you can hear EVERYTHING in the rest of the apartment. Not just the tv, but every mouse click or fart your partner makes. The light from the living room /​kitchen /​windows also comes through, if one person is up and the other is in bed you will either be sleeping in the light, or eating breakfast. Don’t rent this if you are on different schedules.
Cheap fixtures that are already showing wear and tear. Blinds aren’t very good at blocking light. Specialized bathroom light bulbs fail every couple of weeks.
Slow maintenance. It takes days to get the most basic of fixes done (i.e. light bulb replacement). My particularly dirty windows didn’t get cleaned until late July, despite the fact other residents had them done in April.
Occasional concierge (though nice when they are there) despite being advertised as ²⁴⁄₇.
Constant hassle from construction in the building — from a closed basement (and no access to parking lot) last weekend, to losing half the rooftop patio for the entirety of spring.
There is also lots of construction, and associated construction noise nearby, including on weekends. The location causes problems every time there is a fun run or parade downtown. There is constant clanging from the light rail.
Result: Not worth the rent (unless you’re looking for a frat house).

Cons:
Train noise. Frat style parties at all hours in shared spaces. Poor or non-​existent maintenance. 7×24 Concierge that’s really something like 6−7x (8 – 10 hours). «Gym»: a room where second-​hand, unmaintained treadmills, 1970s-​style weight lifting equipment, and miscellaneous garage sale junk is stored.
Management that has so little clue that I think in their previous jobs they were toll booth attendants.
Pros:
Decent location, reasonable view. Close to Whole Foods. New building so the cheap floors and plumbing fixtures still work — for now.