Otter Kaye B Dr Chiropractor

I won $ 150 of «free» services from Dr. Otter at a local festival as well. They were very nice at the festival. The first visit consisted of a lot of paper work to gather history and medical insurance information and a little bit of trigger point work (very minimal with no relief from pain). The second visit was the actual assessment that I had won, which consisted of more paperwork, no talk of insurance and still no pain relief (or adjustment). Dr. Otter said that she does not do adjustments on new patients right away before completely assessing their history and issues. I made an appointment for the following day as I was in a lot of pain. I went in a third time, indicated Dr. Otter that I did not feel well and just wanted an adjustment. The conversation that followed was rather confusing and then I asked if they even take my insurance and she said no. She asked if I wanted a referral and I said no to that and promptly left. There was no need for THREE visits to her rather remote office location (8100 Penn Ave) and when they figured out that they didn’t take my insurance I would have appreciated a phone call. I indicated when first going there that I would not get service from them if my insurance did not work there. I would not recommend Dr. Otter to anyone as I felt duped and taken advantage of by her.