Mr Tire Service

I got a flat tire for the first time the other day. After I got my spare on my dad told me I needed to bring in the original tire to a shop to see if I could get it patched up. I brought it to Mr. Tire because it was close to my house. These guys were great! Dan and, maybe, Steve (didn’t catch his name) helped me out and they were so nice, funny, and friendly. The quoted time was spot on. Dan mentioned my back tires were a little worn and mentioned that I should think about getting new ones in the future, but didn’t press the concern. When it does come time for me to get new tires, I’ll definitely be purchasing them at Mr. Tire. Thanks guys!

Trying to figure out who the friendly staff are. Manager I’ve encountered there is one of the least friendly people I’ve ever dealt with. Had several jobs done there but all were overpriced. Stopped there with simple question that would have required a mechanic to open hood and look at engine. They said I would have to wait an hour and then bring it into shop for min fee of $ 54. Thanks a bunch. I’ll take my business somewhere else.

The dont take appointments and wont provide estimated wait times. They just say «everything is first come first serve»
How hard is it to schedule appointments and/​or provide estimated wait times?
When my girlfriend picked up the car they tried to up sell her on all kinds of unnecessary repairs… Serpentine belt, fluid changes… etc
Is there such thing as an honest mechanic? I have had no lock locating one.

Friendly staff, excellent, affordable, service and taken care of in a timely manner! I just went in for an oil change for the first time today and it was inexpensive! They didn’t hassle me about other stuff like my air filter, or anything that they normally would at jiffy lube or valvoline. I think it has something to do with it all being in excellent working order, but a chain shop would still pressure you to pay for extras! I support small business and it’s for this reason, skilled labor performed with integrity that directly benefits the local economy. I heart NE. And I can promise, I’m a loyal customer to Mr. Tire from here on. Thanks, everyone! :)

Had a flat tire this morning– took it in to Mr. Tire since they were the closest. Dropped it off, they told me it would be about an hour, hour and a half. They called about 45 minutes later saying the car was ready to be picked up, it was just a nail and they had patched the tire.
Decent customer service– I’d venture over there again.

It was –10 degrees F today and of course the «Check Tire Pressure» light came on my Civic. I drove to 3 different gas stations, at the first two the air pump was out of order, the tip of the hose was frozen at the third and wouldn’t measure nor pump air into my tires even after I wasted a dollar in quarters. Well I didn’t really want to wait to get this fixed as it’s only supposed to get colder next week so I figured I’d bite the bullet and take my car over to Mr. Tire, figuring it would cost me like $ 10 or so.
Being obviously young and female, I mentally braced myself for what I assumed would be the usual condescending and evasive attitude I sometimes experience at small auto shops, especially for so trivial a problem. I mean I know I don’t know anything about cars, but I can still tell when I’m being treated like a child or an unwelcome alien. So anyway here I am, insecurely explaining my problem to a very kindly faced man who told me he could probably have it taken care of in 35 – 40 minutes.
Just 30 minutes later he hands my keys back to me and says I’m good to go. I follow him to the counter but he refused payment, saying, «Come back when you need some actual work done.» What? Really? Wow! Of course I thanked him profusely, and now I hope this review shows my gratitude.

Before moving to Cameron, Wi. I used Mr. Tire for all my automotive needs, had to go to the cities last week, stopped in ask them to change oil and wiper blades, while I went to lunch, came back and it was done. Of course I went on a 2 hour lunch. But none the less the service was excellent as usual.

I don’t know how many women are out there in the Unilocal world that have experienced sexism or have been talked down to when they go to a auto-​shop. I typically prep myself before going into the shop with a mental shield because of past experiences.
I came back to this shop because one of the main office staff people is an understanding and respectful woman and does the best she can with what she’s working with.
I called ahead to get an oil change before going on a road trip and asked what the last appointment time would be that day. I was told 6pm and made sure to arrive before then. Walking into the shop, two people ahead and one just there to b.s. with the front man about current events. Not wanting to be rude, I waited my turn. At 5:50, he asked how he could help me. I told him I was there for an oil change. «Nope sorry, too late and I can’t be having the mechanic mop the floor twice.» I explained what I had been told by the daytime staff. That didn’t matter. «You shouldn’t have procrastinated so much.» That assumption left a very sour taste in my mouth. I had played by the rules and not only that, I hauled it there as fast as I could after work. I called and complained the next day to the nice lady. «Oh I’m sorry he shouldn’t have treated you like that. We sometimes have issues with him. Come on in when you can and we’ll take care of you.» I thought «take care of you» meant some sort of discount or perhaps a free oil change. No, it just meant a regular priced oil change. Sorry Mr. Tire, fulfilling something you should’ve done days before for full-​price wasn’t impressive enough to renew my hope in your customer service which the auto repair industry is all about.

Awesome service. Everyone here is super nice. Plus they have the best waiting area. Free coffee drinks, magazines, and a tv.

My tire incurred some sort of gash on the way to work and was totally flat by the time i was ready to come home. So I put the spare on and brought the flat to Mr. Tire. I ended up leaving it there overnight because I didn’t have any time to spare (NPI) and came in the next afternoon. The tire was fixed, and the cost nominal. But Mr. Tire would not put the tire back on my car. They said I’d have to wait up to an hour until a mechanic freed up. It was rainy that week and I was very tired so didn’t feel like changing the tire myself, yet didn’t have time to wait. So I came in the next day to get the tire changed and same thing. At least an hour wait.
I’ve been through this rigamarole before and the mechanic has always put a fixed or new tire back on my car. And it can’t take them more than about two minutes. Pretty bad service, pretty annoying. I will definitely not be going back there again.

There’s a reason I hate squirrels and Mr. Tire.
Last spring, I was trying to meet a friend for dinner and noticed my car was acting up. I was able to get back, but when I opened the hood, I found a nest in the engine! A nest!
I removed it and checked back the next day. The day after that, it rained so I didn’t bother. Bad idea. Sunday came round, and I opened the hood. Not only was there another nest, but FOUR SQUIRREL BABIES. Plus, they had chewed up the windshield wiper fluid line and a bunch of wires and my PCV valve. Arg.
A friend recommended Mr Tire to me, so I took my car there for repair. It cost $ 400 for my repairs. Instead of replacing wires and the fluidline entirely, they had just reconnected them and taped the exposed wire over. I felt this was shoddy, but seeing as I don’t know much about cars, I assumed this was the way of doing it normally.
As I drove back home, the Service Engine light went back on. So I took it back the next day, where they told me they had to replace the PVC valve. This cost another $ 300. I got my car back, but as I was driving home, the Service Engine light went back on. This time, it took a few days for them to figure it out. Apparently, they ordered the wrong valve. Yet when I got my car back, the Service Engine light went back on. It turns out that they installed it incorrectly. BACKWARDS.
I was there a total of six times. The last time I was there, the SE light did not go on. But when I turned on my car, I realized that they had just turned it off so it wouldn’t go on. EVER. So if there is a real problem with my car, I won’t really know until it stalls in the middle of the road in Nowhere, Minnesota. Thanks, Mr Tire.
At this point, I was really frustrated and decided against going back. I mean, I had spent over $ 700 and quite a few hours at their location. I didn’t really feel like wasting my time with people who kept charging me to crappy job on my car. The main mechanic guy is from the School of Fifties Masculinity, so he was condescending to me in a way he probably thought was flattering. Plus, each time I was in, they kept telling me to get some other services done on my car.
I still get calls from them about check up services that need to be done. But seeing as they didn’t really fix my baby to begin with, no thanks. I’ll go somewhere else. If you like being belittled, overcharged, and left with a car that isn’t completely repaired, feel free to go to Mr Tire.
And that friend who recommended Mr Tire to me? We are no longer friends.
Just kidding. We’re actually neighbors now.