Minnesota Rooter

Initial contact by phone unsuccessful. Left no message but they immediately called back. I could find no record of a business or home address so this may be a virtual business location only if that matters to you. They quoted me the $ 99 «any drain» price plus a service fee and taxes so total was $ 138. They called before arrival as promised. I saw no company truck but rather what appeared to be a pickup with a trailer containing all the equipment. Technician was very polite. He removed his street shoes before entering the residence and maintained a clean working area while working. No cleanup was required after he left. He tried to power out the clog with his snake several times but without success. The final location of the clog was pin pointed, but he was unable to remove it. The Tech called the office twice to advise and seek consultation on next steps. At 2 hours he was done trying and told me they would have to send others over to cut, clean or replace some of the pipe once they found the source of the plugging. (He said he was only a pipe cleaner) Fortunately for us when he removed his powered snake for the last time, a small opening developed in the clogged area and that allowed us to work the material loose and finish the job. Success! When I asked him if we could power jet the line to assure all the debris was removed he told me power jetting was $ 600 (both would give me $ 150 discount coupon) I decided to cut my losses at this point and hope we got it all. Overall I would say the tech was very professional and did not give me any hard sales pitches. I would hire these guys again I think as the price was competitive. Not sure they will be around however since they appear to be a newly established business with no business address… Makes a person wonder…