Lush really is fantastic. I’m personally hooked on their bath and bubble bombs. I appreciate that they forgo animal testing, support small-scale artisans, and skip all chemical preservatives. Not to mention that each shopping experience at a Lush store is an experience in itself! I always love the energy and excitement that Lush employees have, and I love trying their new products. But this visit didn’t come equipped with this experience. I live out of town and in a city without a Lush store, so I was excited to stock up on my bath goodies and get an update on what new products I should try. But, upon walking in I was directed to the bath bombs and left alone for the rest of the time while all the employees chatted together around the checkout. Wa wahhh, hopefully it was just an off day and they aren’t gearing away from their hands-on customer experience that I love.
Amy A.
Place rating: 5 Burnsville, MN
What great staff! I loved my experience and all of the great items that I purchased. I’m sure my niece will love her present; please don’t tell her that I bought more for me than her. Great gifts for pampering yourself and others.
Princess Pinkie P.
Place rating: 5 Hutchinson, MN
Love love LOVE Lush! Finally finding a solution for my ridiculously sensitive skin(that wasn’t full of questionable ingredients/smelling reminiscent of a sterile hospital environment) was a godsend, but the shopping experience wouldn’t be half as great if it wasn’t for their stellar staff. Every trip to Lush is a trip highly anticipated– a great bonus when buying essentials like soap. I honestly have not met a single staff member who didn’t go above and beyond the standard of customer service, which is why I remain a loyal customer. The Edina Lush staff has always been friendly, super helpful, and courteous in answering any questions about products. Quality of Lush products and kindness/professionalism of their staff never ceases to dazzle me. Shine On Edina Lush staff! You rock! My recs for those with sensitive skin/dermatitis/eczema: *Dream Cream *Full of Grace bar *Celestial moisturizer/Ultrabland cleanser
Katie B.
Place rating: 5 Minneapolis, MN
I love lush and this location is amazing! The girls that work here and so helpful and knowledgeable and will work with you to find the right products for your skin. They always offer you samples to take home and try. I recommend everyone to try Karma crème it’s my new favorite and I love the smell and am going back to get the soap. If you live in the area and want to try natural handmade products with out the chemicals go to the Edina lush.
Suzanne P.
Place rating: 4 Minneapolis, MN
Confession time! Back before Minnesota had Lush for sale(first in various Macy’s and then in their own stand-alone stores) I used to plan vacations around where they were lucky enough to have Lush stores. I remember traipsing around Paris looking for their Lush store once upon a time ago, and finding it by smelling the store from a block away. I truly followed my nose to find Lush. This Lush is no exception — you can smell these delicious scents from the parking lot behind the building. I have some Lush staples that are always stocked in my bathroom — I Love Juicy(the ONLY shampoo I’ve used consistently for years), Ocean Salt when I need some moisturizing and more recently their No Drought dry shampoo. The staff here is always so lovely and excited about what they do. No joke — I have had employees nerd out with me over the paper catalog(Lush Times) on what things are on our toiletry wishlist. I can’t buy all of my products here, which is the only reason it’s not 5-stars across the board. Not all of their stuff«fits all», which makes sense because they design their products to target specific concerns, so there are some gaps sometimes. No bother, I’ll get my face wash, perfumes and conditioners elsewhere. I’m so happy that my travel plans no longer have to include, sometimes massive, detours to stock up on my decadent beauty product essentials!
Andrea S.
Place rating: 5 Minneapolis, MN
For years I have been eyeballing the lush website and adding a ton of items to my shopping cart only to back out last minute. Since there were none near me in Phoenix I was always too skeptical to blow a ton of money on something I hated. When we moved to Minneapolis and drove down 50th I spotted the first real Lush store I had ever seen and had to try it. When I walked in I was greeted right away by a very friendly lady who proceeded to tell me all about their products and help me pick out what suites me. I left with a sakura bath bomb, honey bee bath bomb, cosmetic warrior face mask and dream cream lotion. I don’t even know where to start. Each product is amazing! No matter what skin type they have something to offer everyone.
Cindy T.
Place rating: 4 Minneapolis, MN
A friend introduced me to LUSH about 10 years ago. I like its mission — none of their products are tested on animals. I’m surprised that there aren’t more locations in the Twin Cities. This location in S. Mpls feels just right and the workers seem to have quite lengthy answers for questions about LUSH’s products. I don’t use LUSH products often — I might buy something once a year, or every two years. Massage bars and bath bombs make * wonderful * gifts. A friend bought me a blueberry face mask that I didn’t like very much while I was in Los Angeles. An associate at this store told me that I could bring it in and exchange it for a different mask *even though the mask sitting in my fridge is several months old*. Vanessa said, «Doesn’t matter! Bring it in and we’ll exchange it for a different mask!» I don’t know many cosmetic stores that would allow this, so I thought it was cool! The last time I came here, Vanessa helped me with a purchase. I liked how she was honest about not overusing products and«listening to what your body needs.»(Some other LUSH locations make the mistake of trying to convince you to use their products everyday… and try to oversell!) Vanessa also mentioned that this location sponsors a lot of community events. If you’re in the area waiting for a movie or just want an arm massage, this store is one of those places where it’s fun to browse around without feeling like you need to make a purchase.
Ericka A.
Place rating: 4 Chicagoland, IL
The lovely ladies at Lush were there to help me when I came in to pick out a present as part of a bachelorette party gift. My friends and I had discussed what we had in mind, so I came in with an idea of what I needed, but the employees enthusiastically described nearly each and every Bath Bomb and other bathtub time products; thus, I left with all that plus a bag of chips. Well, not really a bag of chips, but a decent amount more than I had originally intended to purchase. They have these lovely bandana sets with a romantic theme and they come with a little assortment of some of their best selling products. I ended up with mini versions of the Sex Bomb Bath Bomb, Soft Coeur Massage Bar, French Kiss Bubble Bath Bar and Lust Soap. It was all wrapped up in the bandana and included a paper sign that read«Do not disturb.» You’re also able to throw in other items(for an additional fee, of course), so I also put in a little tin of The Kiss Lip Gloss. I think this is a great option for those who have trouble making up their minds. Lush is rather spendy, but I was happily surprised that everything I bought stayed affordable. And the sheer delight on the recipient’s face made it well worth it.
Kate N.
Place rating: 5 Minneapolis, MN
From the ashes of the Macy’s locations that closed in the Twin Cities metro during 2012 comes the new, gorgeous, freestanding Lush at 50th and France! I am a longtime user of their skin care and hair care lines, and can’t say enough about their quality and also their committment to keeping their sourcing as ethical as possible. Everything is vegetarian, and a great deal of their products are vegan, too. The location is snug between the Edina Theater and Raku Sushi. There is plenty of free parking in the ramps around 50th& France or the streets nearby — heaven for those wanting to avoid the parking nightmare that is the MOA(where the only other Lush is located). The layout of the shop is open and inviting, while still being packed with goodies. I believe the store is a newer design for Lush as well, and it has a more updated, upscale feel than the traditional layout. The staff is super helpful and pleasant, and gives suggestions on skin, hair, bath and body products without being overwhelming. I must say that as a total Lush junkie, this is one of the nicest shops I have visited; it’s casual enough that I feel like I can get hyper and get way too in-depth chatty about products, yet I don’t feel like I have people screaming in my face about how WACKY their products are. If you’ve never visited Lush before, this shop would be my recommendation over the MOA location. While both are nice, I feel like this location truly gives the customer the boutique-y, funky yet refined experience that Lush is known for.