La Nails

I asked before the service if it came with a relaxing massage, the manicurist said yes. Well, 15 minutes later my manicure is over, I’m $ 40 poorer and massage-​less.

Went here on a Saturday and got the worst service. The bowls are not washed and sanitized after a pedicure has been completed, the staff uses dirty and used tools, and after barely 30 minutes I had apparently received a deluxe pedicure and manicure. I only had one layer of clear nail polish on (as simply buffing my nails was somehow $ 5 extra) and you could feel the scraps that were put into my nails because they wanted to sell me a shellac manicure so badly. I will never use this place again.

We stopped in while doing some shopping to get pedicures for our vacation, Everyone who worked there was nice, that was pretty much the only positive. The pedicure massage chairs were all broken, everything in the place seemed very dirty and outdated. Prices were too high, they charged me $ 25 to paint a toddlers nails! My pedicure was short and inadequate.

Enjoyed the pedicure, didn’t come with the leg massage that I’m used too, but it was nice and not rushed. Massage chairs need to be upgraded, but again, pleasant experience overall

I’ve experienced much better. A few issues from minor to really annoying:
The display for the polish is really annoying, so that you can’t see an entire side of polish colors when someone is at a drying station. Minor, but annoying.
I got a mani/​pedi, and both were sub-​par. The water for the pedicure was freezing. I kept asking her to turn the temperature up, which she would do, but then she would rinse off my feet with frigid water and the whole basin would be cold again. There was no foot massage– she just put Bath & Body Works body lotion on my feet and ankles and that was it. She also did minimal scrubbing of calluses (as in about 30 seconds), and no cuticle shaping.
There was no where to put my stuff (like a little table or anything) while getting the pedicure, so they ended up having us stack our purses, coats, etc. on a chair across the room (so then I couldn’t access my lipgloss, etc. – again, minor, but annoying).
More annoying: I had to ask multiple times for the nail tech to actually cover my whole nail with polish. She would cover all but ¹⁄₁₆ of an inch at the edges, but it was minor extra work for her to cover the entire nail, and was noticeable until I asked her to fix it. On my fingers, it was actually worse: I did a gel manicure, and the missed areas of my nail were dramatic.
Finally, we were pressured over and over again to do gel on both hands and feet. We went in wanting a simple mani-​pedi, and I had already agreed to upgrade my nails to gel. It was annoying that the only conversation our techs engaged in was pressuring us to get gel pedis, as well. My friend with me had a different tech (actually two, since they pounded out the mani-​pedi on her all at once… forget the whole semi-​enjoyable experience it’s supposed to be), and her poor experience was basically the same.
Your money will be MUCH better spent (it isn’t cheap here, either!) at most other salons. Skip this stop at the mall and spend your cash somewhere else.

Great place to have your nail done by Tommy he really nice & professional especially with his nail art work, check him out

I’ll never be back. Never. The equipment was dirty and outdated. The massaging chairs were ripped up. And she gelled my fingernails and toenails (I’m a guy!) I should have walked out as soon as I saw the equipment. And then when I tried to tip via credit card, she insisted I tip with cash because they get taxed on their tips! RUDE! I almost walked out without tipping after that, but I hate confrontation. I told her it’s going on a credit card. $ 234 for two people for two pedicures and manicures. I’ve gone to much higher end and got all that done for almost half the price.

Although I saw many negative feedbacks, I decide to give it a try :) and Zeena did it for me, turn out so cute!

Visiting my good friend in MN this past weekend and we decided to spend some time at Mall of America. Walked into this salon and was told we could be helped right away for two pedicures. Well, that was definitely a lie because we ended up sitting in the uncomfortable pedicure chairs for 20 minutes with our feet in extremely hot water. Finally when the two nail techs came over to us we were asked if we wanted spa pedicures which were $ 10 more. When I politely declined, the older nail tech with short hair mumbled something in Chinese under her breath. So unprofessional. At this point, I couldn’t wait to get out of there. Pedicures were rushed and not enjoyable. The bill was extremely high for two basic pedis-​$ 75… I was shocked. Do not recommend this place.

Visiting from DC with time to kill they took me about 15 min before officially opening. Space is cluttered and not necessarily clean. However, the pedi was great. Attention to detail was surprising and close to two weeks later still perfectly intact. I got the gel mani too. Also — still not one chip and looks great. This place needs to modernize and step up their «curb appeal.» But the results were solid. Modern salons in DC don’t necessarily have this long of a last.

Nikki just needed a quick polish change in between gels and we were at the mall.
It was just garbage and they don’t care about quality.
She asked for glitter they lied and said they were out except there was some sitting on the station.
Just bad business.

Fast and good service but my female friend’s paid $ 105 each for pedies and medies. That’s a lot when my medie was $ 40, with the price’s I will not be returning.

I understand when spas want customers, but making people wait for an extremely long time in a pedicure chair is not good service. That was just the start of a horrible experience at this salon. I went in with a basic pedicure on my mind and left with a bad delux pedicure, wasted an hour of my life and out 50 dollars.
Let’s begin… The massage chair didn’t work. The water was cold, the lady cut a toe nail too short, she made my toe bleed while clipping my hang nails, each step she quickly put on and quickly wiped off. Didn’t massage my feet at all. She stood around after I paid to collect her tip I didn’t want to leave for her. Very poor srrvice. Will not recommend to anyone.

Complete crap. Do not use those joint. I think the chick added her tip into the cost of the manicure. She slapped lotion on my hands, and then told me to go wash my hands. It was ridiculous. I’m hoping in a past life she and I were enemies and this is just payback. Ugh. There is more polish on my fingers than on my nails which she macheted. My own fault for sitting there but don’t make my mistake.

We were visiting MN for the weekend from Maryland, and spent a few hours at the Mall of America. Almost 2 of those hours were spent in this nail salon, for a simple mani-​pedi. Yes, 2 hours for a mani-​pedi, you heard that right. Here’s my review:
1. RIDICULOUSLY LONG WAIT: Upon arrival, I was told that there was a 15 – 20 minute wait. I wrote my name down and then stepped out to get a snack from the Mall food court. Came back, and my spot was taken. I was instructed loudly to sit down at an open station in the tiny, crowded room. Which I did — for 20 minutes. My husband sat down in the waiting area and decided to nap.
2. IGNORED, NO SERVICE TILL 45 MINUTES OF WAITING: Still at a mani station, no one paid me any attention, until finally a nail tech brusquely barked at me to sit at a pedicure station. I did, and no water was turned on, just my feet in a dry, dirty tub. I then proceeded to sit there, completely ignored, for another 25 minutes. So far, 45 minutes of waiting and no actual nail services performed. My husband at this point was resigned to a nap (which he didn’t get to have, since a loud, unattended child was climbing all over him in the waiting area).
3. CHEAP, HORRIBLE EQUIPMENT: The pedicure soaking tub had no whirlpool jets to massage your feet or circulate the water. This is a basic feature that I’ve seen at every salon I’ve ever been to. So when they finally turned the water on after 25 minutes, my feet soaked in stagnant uncirculating water. Lovely. Next, the «massage chairs» had no massage function! The lady next to me who was also getting a pedi, pointed this out, and we both asked a nail tech why. She responded that the remote controllers for the massage chairs kept falling into the water and so they got rid of them entirely. Ooookay. So basically we’re paying for what is normally a standard feature of pedicures — a vibrating massage chair — except it doesn’t work, like the water tub jets.
4. UPSELL: The nail tech kept urging me to upgrade both my mani and pedi to the more expensive shellac version. I politely told her that we were visiting from another state and were kind of in a hurry to get to my father-​in-​law and meet my grandmother-​in-​law at her nursing home in St. Cloud — I didn’t mention the fact that by now they had already made me wait almost an hour before my nails were even touched. She looked annoyed when I said no to the extra services.
5. AWFUL PAINT JOB: My toenails were painted fine, which merits the one-​star in this review. But when they moved me to the manicure station, it was terrible! They diluted the pretty red color I chose until it was weak and flimsy. My manicure was on a late Friday, and by Sunday it was completely chipped — no, not chipped, more like peeling and ripped off my nail almost entirely! Every other mani I’ve ever had has chipped after maybe 5 – 6 days (a week) — but this one took a day and a half to chip? WTF?! She applied the polish haphazardly and left jagged unshaped edges on my nails. She also overbuffed them to the point that I was in pain!
By now it was almost 2 hours later and I felt so bad for my husband! We had somewhere to be, and we were now super late. All this, for $ 45? I should have gone to the Nail Trix in the Mall instead.

In the mall and I needed a quick pedicure while on vacation.
Bad experience. Cut my toe nails too short. Bleeding as I walked out and ACROSS THE MALL!
No massaging chair. That’s a big highlight for me.
I go for the hygiene and massaging.
My nails aren’t as clean as my normal salon does. I could have done this on my own.
Good scrubbing of the feet.
Cash tips preferred, sign says.
She was talking on her personal cell phone during the service. Walked away during treatment.
Didn’t seem as through nor as quality driven as others, in my experience.
Wish I had a redo.

I wish I could give this place zero stars.
Cons:
Lukewarm foot bath water
No jets
Massage chair did not work
Nail tech was pushy about upgrades
There was nail polish all over my toes
One of my toenails chipped before we left the mall
Like almost all Asian nail and massage salons, they ask you to pay with cash
Pros:
Nothing.

So disappointed. .85 bucks out the door.
This place has poor customer relations/​. service. We got 3 fills and felt so rushed. They don’t talk to you, just yell at each other across the store. My woman was on her phone, digging in her purse, not focusing on me. It’s my time… I paid for it. Pay attention and do your work. One of my daughters had to ask to have her nails shaped and then she acted put out. Don’t go here! Save your money.

Worst experience ever!!!
The manicurist was super rude and pushy offering extra services, which i didnt indent to pay for. She continuously pushed me to get special nail polish or deluxe pedicure…
After i declined may be 5 – 6 times she fished my nails in a matter of few minutes…
I had a gift card and a credit card and they charged more on my gift card than what my receipt was!

I’ve been here a couple times… and i think your experience largely depends on the technician that you get.
Have I ever had stellar service here? No. Typically it’s okay. Nothing special.
But today my experience left me rather miffed. The technician was not so friendly, especially after i told her 3 times that i do NOT want the extra callous remover.
And i think after she understood that i wasn’t gone spend $ 5 extra for callous remover crap, she went extremely fast with the rest of the pedicure. The massage part was so fast it was a joke.
I haven’t been to the other nail salon in the mall, but after my experience today I will make it a point to bring my business elsewhere.
$ 30.00 too for the extremely basic, rush-​job pedicure.