Downtown Resource Group

Downtown Resource Group is a weird little place.
I walked in a couple weeks ago looking to talk to the listing agent of an apartment that I was interested in renting and he wasn’t there which is totally fine. But when I asked if anyone else could help me, three employees and the receptionist literally just shook their heads and offered no suggestions.
So after 5 emails and several phone calls and voicemails to the agent and the office, I finally gave up. I never heard anything. Radio Silence! I was extremely interested in the apartment they had for rent, but evidently they weren’t that concerned with renting it out. It is still available to this day on their website. I can’t imagine how frustrating it would be to be paying DRG to rent out a property that you own and finding out that they don’t respond or follow up with anyone that is interested in their properties. This was a nearly $ 2,000 a month apartment.
Its a pretty simple situation and they dropped the ball in every way possible. I’m sure I will probably hear back 10 days from now, but they will be happy to know that I rented an apartment elsewhere in the north loop from a company that was excited to work with me and help me out.

Not too sure why DRG does exactly.
I stopped by their offices on Washington Ave last week and was hoping to find some properties that were available. I waited in what I believe was the front waiting area for close to 5 minutes. There was a female and male typing away at their computers and clearly too busy to look up to help me.
So, I bounced.
Here’s a tip, when I possible customer walks in, acknowledge them. It’s an effective way to help build your business.

A friend recommended DRG to me, as I wanted to buy a condo in the downtown area. I worked with Erick from the Patterson Skaja group and would definitely recommend him to anyone!
I was a first time buyer and didn’t know a thing about real estate, but he was able to guide me through the process seamlessly (my Dad, the skeptic, liked him too — so that was a very good sign!). He was punctual, accessible, helpful, and friendly. Erick and his group have a very deep understanding of the real estate market downtown, and he was able to recommend some great places to me accordingly.
I ultimately bought a place recently. The entire process went so smoothly, and everyone treats you so well! Also, DRG has happy hours and loves to stay in contact with their buyers — definitely a good sign!
I would recommend Erick and the rest of his team at DRG to anyone. Thanks so much!

I have used DRG for the leasing and management of my two-​bedroom condo in St. Louis Park and can’t say enough about the great, responsive service I have received from the team.
Within a week of inquiring about their leasing process, I had an agent out at my house to discuss my options and he helped me to make an informed decision on what my unit was worth in the current market. Following our discussion, they were quick to list the unit and promoted it in a variety of ways, including their Facebook page and other on-​line resources. Two days and multiple showings later, I had a fantastic renter who committed to a 26-​month lease. I credit this to my leasing team’s knowledge of the market and reputation in the industry as being the go-​to provider for condos in the MSP area.
Since leasing my condo over two years ago, I have had nothing but outstanding service from my management team, namely, Megan Evans-​Sharbano. She is quick, incredibly responsive and makes the landlord experience seamless. I live out-​of-​state and having someone on the ground near the unit, should something, happen is very comforting. My washing machine wasn’t working and Megan not only sourced new machines within my given budget, she also arranged for the install and removal of my old unit, no questions asked. It couldn’t have been a more painless experience and it’s great to know I don’t have to spend time arranging those types of tasks. I also have purchased Groupons for services for my home and she handles the timing of the service with my tenant. While the team does have a maintenance team who can assist with projects, it’s nice to know they let me use whatever contractor or service-​provider I want. She also does quarterly inspections to ensure the unit is being kept up, and is always providing updates as they arise.
I’ve also referred DRG to a number of neighbors who are in similar situations and they have also had nothing but great things to say.
As I look to sell my unit, there is no doubt that I will be leveraging DRG’s selling team. I recently had a meeting with BJ LaVelle and he walked through the entire process and helped me understand the current market. I’m confident his team’s reputation will be invaluable during this process and I’m excited for the possibility to continue my relationship with the DRG team, moving forward.

I had an amazing experience working with DRG. After two months of searching, and many viewings with the ever-​patient, no pressure and personable Kent, I finally found the place. He even worked diligently to get me in to the new place a week early. Matt met me to do the walk-​through and was very thorough. These guys are fantastic!

Last summer I was looking to buy my first place close to downtown Minneapolis. I looked at a few single family homes from online listings and then decided to reach out to DRG to see what was out there for condos. The girl they set me up with did not seem to have a very good grasp of her profession (maybe because I was a 22 yr old they figured they’d give me the intern) She told me i would have to sign an agreement saying i will use DRG if i decide to purchase a property we see, which seemed reasonable. We set up a day and met up at the first listing, and she couldn’t open the lockbox to get in. After we saw the next property, she brought out paperwork for me to sign saying any property I buy during a specific time frame must be through her. I told her I wasn’t comfortable with that, as I wasn’t even sure if I would for sure be purchasing in Minneapolis, and still might check out suburbs which is not DRG’s focus. She launched into a pretty aggressive argument telling me she wouldn’t have even shown me properties if she knew that and signing an agreement is standard in the business. I ended up leaving, and looked at properties with Edina Realty instead. I closed within the month on a foreclosed condo in northeast at a DRG-​marketed building. And my realtor with Edina Realty never made me sign exclusivity agreements. I get flyers now from DRG to use them if I sell, and it reminded me that I never gave a review, but no I will not be using DRG to sell, even if they have the only allowable for-​sale sign on our lawn.

I started working with DRG when I moved to Minneapolis a few years ago. These guys and gals have now found me two separate condos and have become close friends in the process. They’re professional, they’re fun and they get it.

DRG helped us find a renter for our condo when we relocated. They were very professional and very helpful. They were able to find us a renter in no time and did a great job setting up the lease and coordinating all the paperwork.

We used DRG when we made the giant leap of moving in together 2 years ago. We knew we wanted to live in the North Loop, but it’s pretty hard to figure out what a building’s name is, if it’s an apartment or a condo, and hardest of all, how to get in contact with someone at the building you want to look at.
DRG took care of all that stuff for us. We gave them our wish list & budget and within a few hours, we had 2 appointments for showings.
We ended up renting a condo from an owner who wasn’t having luck selling it. The whole process was so simple & great for us since we didn’t have to spend hours searching online ourselves.
I highly recommend using DRG to find your next place. It’s definitely a time saver!

I was very impressed with my experience with DRG. Over a two week span, I had to find a place, move my stuff from out of state and start work. Allie, my leasing agent, was very attentive and went above and beyond in helping me finalize the deal while I was still wrapping things up out of state.
I received responses to my calls and emails within a few hours. All of my questions about the contract details were thoroughly explained. She even stopped by the apartment and drew up a rough floorplan so I could plan out the space.
Unfortunately, my first choice didn’t work out and the place I took doesn’t allow for my dog but considering the time constraint I don’t blame DRG. I’ll probably use them again once my lease is up to find a place that allows pets.

I recently sold my North Loop condo, and I wasted almost a year of market time with another realtor before I saw the light and hired Ben at DRG. It took Ben 5 days — I am not exaggerating — to get an offer for me! Plus, he was willing to answer all my questions, every step of the way. When the buyer was concerned about a carpet stain, he had «his guys» out there cleaning it 16 hours later. Ben is the best! He works hard, he knows the market, and he’s willing to do what it takes to make a deal work for everyone. Thank you Ben!!! I would recommend him 100%!

DRG is amazing. We are relocating to Chicago, and needed to sell our Warehouse District condo. Looking at the competition, we were pretty sold on DRG before we even met with them due to their services and leasing options if you don’t sell.
Our agent was Mike, and he was incredibly attentive and responsive. He set us up with an excellent photographer, who even came back a second time when he wasn’t pleased with the pictures, since it was a crappy day outside and didn’t showcase our unit’s natural light. Mike responded to emails practically immediately, and was always available for our questions and concerns.
DRG also hosted an open house in our building, since a few units were for sale. Mary (Director of Sales) hosted the open house, which got several potential buyers and realtors in our unit. Additionally, it was easy to find our unit on their website, and we had tons of showings in the first few weeks. They also employ a good service that does all the schedulings and sends feedback via email on the showing.
Our unit sold in just a few weeks, and again, Mike was great with the negotiations. We got a fair price (considering the economy), and after a kind of crappy 1^st offer, we negotiated back up to about 4% lower than the list price — which was amazing. Mike even missed getting his marriage license so he could get to our closing on time, which is pretty fantastic dedication. So Mike, even if your future wife doesn’t like you after that move, we certainly do.
I highly recommend DRG, and Mike Seebinger for selling your condo downtown. Despite losing lots of money in the real estate game, it was a great experience.

I have dealt with many different leasing agencies such has the Downtown Resource Group in the past. I do have to day that of all of them this is one of the most put together and customer focused companies I have had the pleasure of dealing with.
I was fortunate to have received Allie as my agent! Her knowledge of the industry and the properties was refreshing and impressive. I have and will continue to recommend Downtown Resource Group for those looking for a place to live or those who need to find someone to list their property.
I encourage you to contact them for your next home!