Dairy Queen

Every time I visit this location, I get the rudest employees. Tonight was no different. I bought peanut buster bars. The person helping me took my order ring me up and walked away to the back where there were two other employees. I was the only customer in the store. I hope next year they hire people based on customer service ability.
Having moved to South Minneapolis from California, I thought that stores near the DQ headquarters would have better trained staff… not the case.

Quick and simple to pop in and get a banana split. They also still have Dilly Bars (mint ice cream with a chocolate outside), though not well-​advertised. Neither is the fact you can get a mini-​banana-​split! Still, a great place to grab a bite when walking from the park, brings back the good old days (for me!).
Also to note, an Orange Julius combined.

Here’s the setup – we went to this Dairy Queen on a summer Saturday evening for a couple of chili cheese dogs and a couple of Blizzards. They weren’t particularly busy and our order wasn’t particularly complicated. I sat outside with our pooch while my wife went inside to order. We received the Blizzards without much wait, but my wife was informed AFTER we got the Blizzards that the hot dogs were «coming.» After another wait, someone from the back came out and told her that they didn’t have chili ready for the chili dogs and it would take «an hour» for more chili to be ready. Well, who wants to wait an hour for a hot dog, so my wife asked for a refund and that was that. Just then, someone from the back called out «No, it won’t take an hour, it’s ready now.» OK, great. But THEN, the cashier handed my wife some money and said «Here’s your refund.» Surprising, because she’d just been told that the chili dogs were almost ready. Well, whatever.
So we’re sitting outside eating our Blizzards, when up walks a young woman who we assume was the manager, and she starts berating my wife for «yelling» at her employees for not giving us our chili dogs. This sounds ludicrous, and it is, because really, who gives a rip about a couple of chili dogs? We were fine with not getting them (even though the incoherent service inside the restaurant was a bit baffling), but to have the manager come outside specifically to chastise her customers because she thought that my wife was «yelling» at her employees is beyond belief. This is customer service? What kind of manager specifically sets out to drive away customers? Apparently this Dairy Queen’s manager does.
Another woman in line with my wife witnessed all this (including what happened inside the restaurant) and was flabbergasted as well at the manager’s behavior.
We’ve had issues with bad service and poor quality product at this Dairy Queen in the past, but it’s never been as bad as this. Needless to say, we won’t be returning. There are many other wonderful Dairy Queens in the Twin Cities (try the one on East Lake Street – it’s the BEST), so we’ll have plenty of other options when we need a DQ fix.

Disappointed. Wasted my money. 12 year old kid made my orange Julius and my daughters Arctic Rush too sweet! Ugh!

3 stars for convenience of location to this place. The service was lacking. There was only 1 other person in line and I thought I would be in and out but the cashier didn’t seem like she was happy to be there. I stopped in for a dipped cone and it took me 20 minutes! When I finally got it, it was not made correctly and did not taste like what I was used to.

If you go at lunch time, you’ll avoid the long lines. I find that a mini blizzard is just right and totally hits the spot without a million calorie indulgence.

Holy cow was this place hoppin today! I guess once it hits 50 degrees around here, Minnesotans come out of hibernation in droves to get their DQ fix!
We showed up about 3pm on a Sunday, and the parking lot only had one space open. We thought we might try the drive thru, but there isn’t one. There’s a walk-​up window, but it was closed today. When we went inside, I was concerned it would take forever to place and receive our order, but they seem to have a smooth operation because for all the people that were there, I was amazed at how quickly I was able to sit down and enjoy my $ 1.99 mini blizzard!
I asked for extra candy in my blizzard, and whoever made it did a perfect job! I had a delicious piece of cookie-​dough in every bite, which made me one happy girl :)