My wife got some sort of crusted chicken salad. I don’t remember what it was. The chicken didn’t taste fresh. It tasted like pre-made, frozen chicken that was defrosted and heated up. I got a burger with choice of toppings. One of the toppings was guacamole. It tasted like plain avocados and looked hastily made. I saw some bits of red onion, a small leaf of cilantro, but I couldn’t tell that there were any other ingredients. Otherwise, my burger was great, the broccoli and cheese soup was tasty, and the chips for the salsa(not the salsa itself) was good. The staff and our server were friendly and quick with our needs. I doubt I’ll go back to this one, but I may try a different TGIFs.
Anthony K.
Place rating: 2 Milwaukee, WI
The waiter gave us very little attention, despite the fact that the restaurant was empty. We were offered chips and salsa due to the fact that we are TGIFridays members, but the chips were stale and the salsa tasted like it was poured out of a jar. The loaded potato skins were about the only shining spot of out meal, they were exceptional! My wife ordered the bruschetta chicken, but ended up pushing the chicken aside saying it tasted, «like rubber.» My daughter and I each had boneless wings and I stopped eating after the third one was way under cooked. My little ones ate pasta, no complaints from them. My wife mentioned her complaint about the chicken as the waiter brought our bill. He apologized and ended up sending the manager over. She gave us 4 coupons for a free appetizer. Almost $ 70 for bad service and bad food! Probably won’t be back to TGIFridays for a long, long time!!!
Jennifer R.
Place rating: 4 Greendale, WI
My husband and I frequent this location on a regular basis because it is close to home and the service is good. We come in here so often, the staff knows what we like to drink and gets us our drinks as soon as we come in the door(My go-to drink is a Long Island iced tea and my husband’s is unsweetened iced tea). Our usual spot to sit is in the bar area. This way, we avoid the wait for a table and can watch whichever sports game is currently on the TV. The food and drinks here are delicious. At our most recent visit, I tried one of their new menu items. I had the Bourbon Barrel Mahi Mahi. It is seasoned with hickory smoked sea salt and fired over a plank soaked in bourbon. It was very tender and delicious. My husband had his usual, which is the Bruschetta Chicken Pasta. The chicken is marinated and all natural, and the dish is topped with balsamic glaze and parmesan shavings. I’ve had this dish myself, and it is good. His only complaint is that they changed the kind of noodles they use. They used to use angel hair pasta. Now they use fettuccine noodles.(True story: on one visit, we actually brought in a box of angel hair pasta to see if they could make my husband’s meal with it. Management explained to us that for liability reasons, they could not do that. Okay. We figured there would be no harm in asking). If you dine at TGI Friday’s regularly, I highly recommend that you sign up for their Stripes program. Your earn stripes with every purchase, and can redeem them for free appetizers, entrees, and deserts. You’ll also get coupons in the mail.
Sara M.
Place rating: 3 Cudahy, WI
The overall flavor of all the food we ordered was amazing, so compliments to the chef. Our waitress was present and friendly, but I can’t remember her name. Also when our food was served she didn’t bring extra napkins or offer to bring any, we had to ask. Also our entrées came immediately after the appetizers with no time to enjoy in between. We were seated diagonal from the kitchen and I found it distracting as I was able to watch everyones meals being made, and also all the waitstaff dance and sing around. Our waitress was biting her nails. To add to the distraction, the manager started discussing holiday shift schedules with the waitstaff two tables away from where we were sitting. In closing as I said the food was amazing, my steak delicious, and our waitress friendly they just missed the mark a bit in a few other areas. Not the best experience tonight, but I will be back.
Tracey P.
Place rating: 3 Milwaukee, WI
Meh. Food was just OK, but the place was very noisy. Our waitress was not very attentive either. Another chain that we won’t return to.
Donnie R.
Place rating: 4 Greendale, WI
This is a national chain restaurant, so you shouldn’t have much trouble finding one in your area. As with any national chain, they touch on many food styles. From ribs to pasta you are sure to find something you’ll enjoy. One of my favorites being the Bruschetta chicken pasta. If you aren’t a fan of garlic, this might not be for you. It is loaded with pieces of garlic goodness. Currently they are offering endless apps. You can’t go wrong here, for one set price the endless apps are a sure fire winner. If you are the type that doesn’t like to wait to be seated, you’re in luck. You can seat your self in the bar area and skip all the people waiting to be seated. Also offered is their Stripes program, where after signing up you earn points with every visit towards free meals.
Jeffrey J.
Place rating: 4 Milwaukee, WI
On a return visit today for dinner. All our food was very good. Sirloin steak very good. The wife’s salad also very tasty. Service was ok, tho refills came without asking. Both our server and the manager came by often. Very pleased overall. Will return. I did use my stripes rewards and it worked very smoothly.
Heather P.
Place rating: 5 Milwaukee, WI
This is a favorite place of mine to go, and I go frequently. Being a Stripes member(just say you are, even if you’re not bc they don’t even check) I get free chips and salsa every time I go in. I love their steak and tomato and mozzarella salad, doesn’t get any better than that! Our servers for the most part have been great too, with a couple of stinkers but not enough to lower my opinion of it. I also love the cotton candy martini, not even being a drinker myself. They bring the glass to you with the candy in it and you get to watch as the alcohol disintegrates the candy. Fun!
Court N.
Place rating: 3 Milwaukee, WI
Well it is TGI Fridays, know that going in and don’t act like a snob. A foodie would never go here, a sober person shouldn’t go here. The staff is friendly enough and karaōke night is quite entertaining, it’s a place where 20 to 30 something’s go to prove they can adequately cover a Shania Twain song & should receive a standing ovation.
Jay P.
Place rating: 4 Saint Louis, MO
We got 2 burgers and fries. Everything came fast and with friendly service. I was talked into getting desert from the server. It was amazing though and im glad she talked me into it. All in all, there was nothing to complain about. The reason i only gave it four stars is because there was nothing spectacular about our experience. Im not sure they could have done anything differant to make a five star review. It was dinner at Fridays. What do you expect lol
Frank A.
Place rating: 2 Pewaukee, WI
We stopped here for their all you can eat $ 12 appetizer promotion. However, we could rarely ever find our server to order more food. Was that the plan? You can get all you can eat, but you cannot find anyone to order it? Service was slow. Food was good.
Heidi G.
Place rating: 4 Milwaukee, WI
I love this place. Friendly staff. Good deals on food and the occasional karaōke. The potato boats are the best!
Toni D.
Place rating: 4 Milwaukee, WI
Never had bad food. If not perfect was comped. You get what you pay for! I like it for the $$
Lori W.
Place rating: 5 Oak Creek, WI
Food was great had the sizzling chicken and shrimp. Waiter was good and attentive. Will go back one day
Miranda S.
Place rating: 1 Lombard, IL
I wish there was a no star option. Was sat quickly, because obviously no one was there. Signed up for their stupid stripes club to get free chips and salsa got a max of 10 chips nothing exciting. Husband ordered a half slab of ribs and was quickly disappointed. They gave him 5 ribs and gave him the end of the ribs the small short ones. About a bite or two on each rib if that. Then the hostess with every other table open sits a table of four right next to my husband and I. Are you kidding me? The only reason you should ever seat tables next to each other is if you have no other option. There was at least 20 tables open. Seriously fridays you are like a monday now, no one likes you. I dont know how you’re still in business seriously waste of 47 $ for that pathetic meal. Gag.
H. O.
Place rating: 1 Chicago, IL
Came here because we were hungry after getting service done on our car. Didn’t want fast food. Uhm. No. They were open but the doors were locked. Foreshadowing, clearly. The cheese sauce for the pretzel sticks was watery and gross. The steak tasted old. The sides were super salty. The burger was decent but by the time we got it as a replacement we were already turned off and couldn’t eat it. Never received a drink refill. Waitress was nice, but clueless. Manager came over at the end of the meal and offered appetizer credit. Uhm. Won’t be coming back. Useless. It’s been a while since we ate at a Fridays, but who knew it would be that bad. Shameful that a place with Jack Daniels menu items could suck this badly)-: Go elsewhere.
Michelle A.
Place rating: 2 Menomonee Falls, WI
We went for lunch-the food was ok, nothing special at all, the place where things fell short was service– our waitress was so slow and she would disappear for long stretches of time, we probably would have ordered more drinks from the bar but we never saw her to order them. She also did one of my pet peeves, bringing the check before asking if we wanted desert or anything else. If it had been busy I would cut her some slack, but the place was pretty dead. I guess what can you expect from a chain?!
Christophor R.
Place rating: 1 Milwaukee, WI
Ladies and gentlemen, Fridays are over. It is no longer Friday in there, now it is more like a Monday and rarely does someone utter the phrase TGI Monday… They have redesigned the menu and it is a buzzword bandwagon stuffed pile of lies. «Handcrafted» it proudly says on the cover, but they still serve the exact same product you can buy in the freezer section of your local supermarket under their brand. The menu continues on with words like regional, all-natural, blah blah blah. On the draft beer portion of the menu it says«local» but on that list, not a single beer was from within the state, let alone one of the local Milwaukee breweries. In essence they took what they did really well, decent bar food in a decent atmosphere, and tried to slap on the latest trend. It doesn’t work, and now, the whole place is broken. When we first walked in there were 2 hosts, a male and female, and they seemed utterly perplexed, almost angry, that we entered and wanted a table. They weren’t even sure which of them would seat us and, in front of us, had a terse conversation about it. Clearly, Friday’s no longer bothers to train their staff in proper customer service and expectations. As we got to the table the girl asked«did you want a sling for that?» talking about our newborn… When we were seated the waitress was fairly prompt in arriving but did not mention a word about how the menu had changed. Of course there’s not much to say about slapping on buzzwords, raising the prices slightly and calling the most expensive thing in each section the«house favorite,» is there? The waitress also seemed poorly trained, drinks remained empty for noticeable periods of time, and then when my burger came, I had asked for it medium rare, it was closer to charcoal. Definitely well done. The fact that servers ask«pink or no pink» to begin with just shows the utter lack of training. The burger tasted burnt, and as if they had sprayed some«smoky» flavor chemical on it. So I sent it back. She seemed confused that I wanted to just have the new burger boxed(we have a newborn and time was running out). Eventually, she understood to just put the new burger in a to-go box and take the charcoal burger away. The manager returned with the new burger, apologized, and said he took care of «both burgers.» Which makes it sound like I would have been charged. Again, training. He, the manager, had a fairly unkempt appearance overall and my first thought was along the lines of drinking problem. This was our third time at this location in 6 months, because I used to enjoy it, and it will be our last visit to Friday’s for a long time. It has been going down in flames for some time and I think it’s finally hit the ground and lies in a burning pile of wreckage. I used to love Friday’s as a relaxed place to hangout after work with a couple friends and have some mostly decent food and drink. Now I view it as dismal, dreary and almost painful to visit, so we won’t.
Erin M.
Place rating: 2 Morton Grove, IL
I’ve not dined at a TGI Friday’s in years, because I’ve always found their menu to be «meh» — meaning there is absolutely nothing on the menu that sounds terrific to me. Everything sounds pretty ok. My husband and I found ourselves here on the Saturday of Thanksgiving weekend as we drove back from Wisconsin to Illinois. We were enticed by the IMMEDIATESEATING neon sign, figuring at 7pm on a holiday weekend, we should take what we can get. Next time, I’d prefer to wait for something better, I think… Our waitress was hyper-present at first, and then non-existent. When we were seated, we ordered drinks, and my husband headed to the bathroom. When the waitress brought the drinks, she asked if we’d like an appetizer; I told her I’d wait until my husband returned. She returned literally within 3 minutes, just as my husband sat down, and asked again. I again asked for a few minutes, and at this point, I think she shut down on us. We only saw her thrice more for service during the meal: once when she took our food order, once for the dessert order and once for the check. She kept herself occupied cleaning tables and floors around us the rest of the time. We ordered mozzarella sticks as an app. They were adequate. Again, nothing great. My husband ordered the bruschetta chicken pasta and I ordered a combo of boneless buffalo wings, potato skins and fried green beans(I’m pregnant, leave me alone). My food was ok– the buffalo wings were the highlight, sauced well and a large portion. My husband didn’t finish his pasta, a sure sign something was wrong. I reached over for a bite and my instant reaction was«Oh my God, that’s terrible!» The pasta sauce was watery and flavorless, the noodles were total mush, and the chicken was mealy. My husband agreed, but since he had been the one to suggest TGIF, I suspect he felt guilty complaining. We finished with peanut butter pie for dessert, and it, too, was ok. It was far too warm for my liking; I expected an ice-cold, firm slice of pie akin to cheesecake, but instead was served a jiggly, gelatinous concoction. Overall, based on this TGIF experience, I’ll keep in in my list of places to reserve as a last resort. For a $ 35 meal in this category, I’d much rather spend my money at Chili’s or Red Robin and enjoy the food and service.
Jim S.
Place rating: 2 Milwaukee, WI
Went for lunch on 3÷8÷13. The food was good. However, my credit card company called me Sunday evening and said there were 2 charges on my card in Texas &CA, one was $ 436. No card was swiped, my numbers were entered manualy. The last person to touch my credit card was my waitress at TGI Friday’s. I am not accusing her, I just know that my numbers were stolen. My card company closed my account and are sending me a new card. Beware, do not let your credit card out of your sight!!!